By the times going, the requirements of technical services and quality has been increased in communications industry. At the same time, the labor cost is much higher and communication fee is lower than before which is the result of development of society, leading to the consequence that the cost of communication service industry is given more pressure. So how to effectively reduce costs and improve efficiency while ensuring service scale and quality is a difficult problem we must face.
The remote delivery support system can significantly save the personnel、travel and time costs caused in the process of service implementation, which is a valid way to reduce costs and promote efficiency. Yinda group seeks for breakthroughs through innovation and explores the realization of remote delivery mode through the independent development of remote delivery support platform.
On March 6, 2019, with the concerted efforts of remote support engineers, site engineers and hardware construction personnel, Yinda successfully completed the remote station pilot of one base station in Shanghai region. During the period of station installation and opening, the remote support system was totally involved in the whole process which successfully realized remote station opening and site maintenance .
The success of the test declared the fact that the remote delivery support system of Yinda has preliminary practical ability. In the next stage, Yinda will conduct a comprehensive scenario test and pressure test on the system, and we strive to complete the development and test task in the first stage of the whole system in the first half of this year, providing strong support and guarantee for the network construction in the second half of the year and the upcoming large-scale commercial construction of 5G.
The remote delivery support platform is led by Yinda group, and the research and development of platform will be completed by the Goldbeacon information technology co., ltd., the subsidiary of Yinda group. The remote delivery support system can greatly improve the construction and promote the efficiency, and reduce the time cost and labor cost of site construction.
experts control the system in the background
The client-side on personal computer at front
The app-side on mobile at front
1)The background support staff instruct the on-site installation and guides the construction of the remote-access environment through the video and text function of the mobile APP from the on-site engineer.
2)After the completion of the remote environment construction, background experts intervened in the site and completed the site testing and opening through the remote support system:
The remote delivery support system have the support from senior experts in the background, one to many mode and the ability of cross-regional. Compared to the traditional supervise-on-site mode, it’s easier to improve the site testing and opening efficiency; reduce the time of engineers working on the station; reduce the cost of cross-regional travel for engineers ;strengthen on-site quality control and safety supervision, improve fault handling responsiveness and save manpower resource cost when using remote delivery support system.
Innovating is endless, Yinda will never stop innovating. We will continue to test the remote delivery support system comprehensively to make it better and more reliable. Meanwhile, Yinda will continue to increase the investment in research and development, continue to promote the development and the practical process of intelligent supply and distribution system, automatic test tools and applications and some other innovative projects. Based on innovation, Yinda group will constantly improve the quality of delivery and service, enhance competitiveness, and work together with Nokia!
