很多外贸新人常有这种困惑:单词看得懂,句子也不难,但一和客户沟通就慌——不是英语不行,而是不知道外贸场景下该怎么说。
客户问付款方式、交期、报价条件,脑子里全是中文,打出来的英文却总显得生硬、不专业。
其实,外贸沟通无需高阶英语。真正高效实用的,永远是那一小部分高频、固定、反复使用的核心句式。
本文整理了外贸全流程中真实高频的中英双语表达,涵盖客户开发、询盘确认、报价谈判、付款条款、打样出货、物流报关、收款售后等十大场景,新人可直接套用,老手亦可作为标准化沟通模板参考。
一、外贸客户开发 & 初次联系常用语
我们是……的生产厂家
We are a manufacturer of …想了解你们是否有相关采购需求
May I know if you have demand for …?这是我们的产品目录/官网
Please find our catalog / website below.我们有出口到你们国家的经验
We have experience exporting to your market.是否可以安排一次简单的线上沟通?
Would it be possible to have a short online meeting?
二、外贸询盘 & 需求确认常用语
请确认以下规格
Please confirm the following specifications.你们的目标价位大概是多少?
May I know your target price range?预计采购数量是多少?
What is the estimated order quantity?是否需要定制?
Do you need customization?项目时间节点是?
What is your project timeline?
三、外贸报价 & 商务谈判用语
这是我们的正式报价
Please find our quotation below.报价基于以下条件
The price is based on the following terms.价格有效期为7天
This quotation is valid for 7 days.如果数量增加,价格可以再谈
The price can be adjusted for larger quantities.这是我们目前能给到的最好价格
This is our best price at the moment.
四、外贸贸易条款 & 付款方式用语
出厂价 / FOB / CIF
EXW / FOB / CIF付款方式
Payment terms30%订金,70%出货前付清
30% deposit, 70% balance before shipment是否可以接受信用证?
Do you accept L/C?我们常用TT付款
We usually work with T/T payment.
五、外贸打样 & 样品相关用语
可以安排样品
Sample is available.样品费是否可退?
Is the sample cost refundable?样品交期大概7天
Sample lead time is about 7 days.运费由买方承担
Shipping cost is borne by the buyer.
六、外贸订单确认 & 合同用语
请确认订单细节
Please confirm the order details.我们将发送形式发票
We will issue the Proforma Invoice (PI).收到订金后开始生产
Production will start after receiving the deposit.预计交期为30天
The estimated delivery time is 30 days.
七、外贸生产 & 出货沟通用语
生产正在进行中
Production is in progress.我们会及时更新进度
We will keep you updated on the progress.货物已完成并准备出运
The goods are ready for shipment.请确认出货指示
Please confirm the shipping instructions.
八、外贸物流 & 报关相关用语
装箱单 & 商业发票
Packing List & Commercial Invoice提单
Bill of Lading (B/L)预计船期
Estimated vessel schedule货代
Freight forwarder已报关放行
Customs clearance completed
九、外贸收款 & 财务用语
请安排尾款
Please arrange the balance payment.我们已收到款项
We have received the payment.请查收付款凭证
Please find the payment receipt attached.汇率以银行入账为准
The exchange rate is subject to bank settlement.
十、外贸售后 & 长期合作用语
如果有任何问题,请随时联系
Feel free to contact us if you have any questions.我们期待长期合作
We look forward to long-term cooperation.欢迎再次下单
Repeat orders are always welcome.我们非常重视您的反馈
We highly value your feedback.
我的建议
老外偏好直接、清晰的表达。不必追求复杂句式,清楚、专业、简洁才是外贸沟通的核心。真诚始终是最高效的销售方式。建议将上述高频表达固化为常用回复模板,反复使用,自然内化。

