作者：哥伦比亚阿斯蒂维克造船厂项目与规划总监费尔南多·雷莫利纳（Fernando Remolina），此前曾任DAMEN船舶修理与改装公司。费尔南多是《造船厂项目管理》一书的作者。近日他在Drydockmagazine杂志分享了国际市场上，造修船厂生产管理标杆的6个KPI的文章。
正招商发布希腊版、德国汉堡SMM版、新加坡版全英文中国造船地图、准备发布2020新版全英文中国造船地图、同时还正筹备“第四届2020国际船用洗涤塔和压载水系统产业上海峰会‘’暨“2020年第11届绿色航运技术上海国际峰会” 将于2020年6月17日-18日在上海市举办的国际船舶海工网介绍说。
假设您是在船厂工作的项目经理或管理团队（运营经理，总经理，生产经理，项目经理等）的一部分，您将如何控制一个项目或整个项目？
关键绩效指标（KPI）是衡量绩效的关键，对于跟踪修船厂的项目至关重要。正如我在《船厂项目管理》一书中提到的那样，船舶维修项目是在VUCA环境（波动性，不确定性，复杂性和歧义性）上进行管理的，因此必须采取后续策略。这次，我设计了一个管理仪表板，供船厂项目经理和船厂管理团队使用，以评估项目每周执行的效果。让我们看看此仪表板如何工作：
在管理仪表板的左侧部分中，您可以找到项目（容器）的名称以及有关管理关键路径里程碑所需的相关信息，例如ETA，停靠日期，取消停靠日期，离开和进度百分比。在右侧部分，我们可以基于交通信号灯报告找到每个项目的KPI，例如：
•时间：此KPI标识项目是落后，提前还是按计划进行。可以使用时间控制方法（如收入时间表，收入价值管理以及MS Project）进行计算。
•CM：这是指项目贡献保证金，指示项目是否产生了管理层期望的货币贡献。可以使用挣值管理方法和预测来计算。
•HSE：此KPI指的是项目在健康，安全和环境方面的表现。可以根据项目期间出现的事故，事件和不安全情况进行计算。
•质量：此KPI可以确定我们在项目上执行的工作是否基于堆场的质量标准。可以通过一周中显示的发现数量来计算。
•客户：这是在项目结束时测得的唯一KPI，它是根据客户满意度调查的结果计算得出的，就像在QUEEN ANDREA项目中一样。
•每日收入：这是管理层最重要的KPI之一，因为它可以告诉项目是否如院子所估计的那样每天产生足够的收入。请在上方的仪表板上看到GEMINI S项目，大多数KPI都是绿色的，但这并不意味着该项目会将所需的资金带回家，因此需要尽快做出决定。
有了这份每周报告，所有相关方都可以及时做出明智的决定，以免最终产生意外。该报告的用户之一是船厂的管理人员，他们可以在其中查看发生的情况，并在需要时可以轻松地为项目提供支持。
6 KPIs for shipyards
By Fernando Remolina, Director, Projects and Planning in Astivik Shipyard,Colombia, and previously staff at DAMEN Shiprepair & Conversion. Fernando is the author of the book “Shipyard Project Management”. He also
manages the Shipbuilding and Ship Repair Project Management LinkedIn group.
Imagine that you are a Project Manager or part of a Management Team (Operations Manager, Managing Director, Production Manager, Manager Projects, etc.) working for a shipyard, how would you control a project or all the projects as a whole?
KPIs are a measure of achievement and are essential to keep track of projects in a ship repair yard. As I have mentioned in my book Shipyard Project Management and some other articles, ship repair projects are managed on a VUCA environment (Volatility, Uncertainty, Complexity and Ambiguity) and a follow up strategy becomes a must. This time I’ve designed a dashboard that can be used by shipyard project managers and the shipyard management team to measure how effective the projects are performing on a weekly basis. Let’s see how this dashboard works:
In the left section of the dashboard you can find the name of the project (vessel) and relevant information such as ETA, docking date, undocking date, departure and percentage of progress, that are needed to keep an eye on the key milestones. On the right section we can find the KPIs per project based on a traffic light report, such as:
• TIME: this KPI identifies whether the project is behind, ahead or on schedule. It can be calculated using time control methodologies like Earned Schedule, Earned Value Management together with MS Project.
• CM: this refers to the project Contribution Margin, which indicates if the projects is generating the monetary contribution expected by management. It can be calculated using Earned Value Management methodology together with forecasting.
• HSE: this KPIs refers to how the project is performing about health, safety and environment. It can be calculated based on the accidents, incidents and unsafe situations presented during the project.
• QUALITY: this KPI identifies if the jobs we are executing on the project, are based on the yard’s quality standards. It can be calculated by the number of findings presented during the week.
• CUSTOMER: this is the only KPI that is measured at the end of the project and it is calculated based on the result of the customer satisfaction survey like in the project QUEEN ANDREA.
• INCOME PER DAY: this is one of the most important KPI for management, because it tells if the project is producing enough income per day as estimated by the yard. Please see the project GEMINI S on the dashboard above, most of the KPIs are green but that doesn’t mean that this project is bringing the needed money to home, so decisions need to be taken asap.
With this weekly report, all parties involved can take informed and on time decisions to avoid surprises in the end. One of the users of this report is the yard’s management, where they can see what’s happening and can easily give support to the projects when needed.