以训赋能！广汽国际完成首期面向欧洲经销商的EV车型售后维修技术培训

6 月 25 日 - 7 月 11 日，广汽国际面向来自芬兰、葡萄牙、以色列、波兰经销商的5名代表，以及来自欧洲公司等的3名售后技术人员举办了首期聚焦新能源初级维修技术、Hyptec HT和 AION V的新车型技术、GSSW服务流程以及动力电池开包维修技术培训。通过一系列培训，系统性提升专业能力，将 “服务先行” 理念深度落地，为欧洲市场经销商增强对GAC品牌的信心注入强劲动力。

在理论培训环节，GAC企业文化“第一课”先声夺人：一个个生动的例子、一组组详实的数据，让欧洲经销商代表们对GAC企业价值观与综合实力有了清晰而立体的认识。其次，围绕新能源技术基础框架、 Hyptec HT和AION V 的核心性能，以及 GSSW 售后服务五大流程展开系统授课，为参训学员夯实理论根基，理解产品卖点，统一服务意识起到了良好的效果。

实操培训中，参训学员对Hyptec HT和AION V两款车型的环绕检查、系统测试操作及基础故障诊断排除等内容展开实战演练，将理论知识转化为实操能力。培训过程中，来自欧洲经销商的学员们展现出浓厚的动手热情与钻研精神，互动交流频繁，技能掌握扎实。

经过培训，参训学员们均通过考核，获得广汽国际颁发的认证证书。这不仅体现了广汽国际欧洲经销商服务团队专业能力的提升，更彰显了广汽国际在海外服务培训体系上的进一步成熟。通过定制化、多维度的培训切实赋能一线，为国际市场的GAC用户提供更可靠的服务保障。

7 月 8 - 11日，来自欧洲经销商的学员们，以及来自欧洲公司、墨西哥和巴西公司的技术骨干前往动力电池的生产培训基地学习动力电池拆包维修技术培训。

通过企业参观，实地了解新能源车动力电池的生产过程，对目前中国的新能源车动力电池先进制造工艺和品质把控标准都十分赞许，进一步增强了对GAC品牌品质的信心。在后续的培训中，参训学员们对动力电池系统原理、作业标准、常见故障及电池维保注意事项进行了系统学习，提升了动力电池开包维修的专业知识与实操技能。

培训的间隙，来自欧洲的经销商学员们参观了广汽埃安工厂、广汽科技馆、广汽集团总部展厅及优湃能源，深入了解企业的发展历程、产业战略布局以及GAC在国际市场的业务拓展情况，进一步增强了对品牌的认知与归属感。

此次培训，广汽国际深耕欧洲市场积累了宝贵经验，进一步增强了服务团队的品牌归属感与专业实力。未来，广汽国际将继续践行 “服务先行”的理念，针对不同区域市场优化升级培训课程，开展更多联动式、定制化的高阶培训，推动欧洲市场售后服务的现地化，助力GAC打好以用户为导向的“三大战役”中的“服务体验战”。

From June 25 to July 11, GAC hosted its inaugural specialized training program for five dealership representatives from Finland, Portugal, Israel, and Poland, along with three after-sales technicians from European subsidiaries. The training focused on four core technical areas: fundamental new energy vehicle maintenance procedures, new model technologies including HYPTEC HT and AION V platforms, GAC Sales & Service Way (GSSW), and advanced power battery pack disassembly/repair techniques. Through a series of structured training programs, we systematically enhanced technical competencies to fully implement the "Service First" philosophy, thereby instilling robust confidence in the GAC brand among European distributors.

In the theoretical training session, GAC's corporate culture "first lesson" made a striking impression: through vivid examples and comprehensive data, the European dealership representatives gained a clear and multidimensional understanding of GAC's corporate values and overall strength. This was followed by a systematic presentation of the foundational framework for new energy technologies, the core performance of HYPTEC HT and AION V, and the five key GSSW after-sales service processes. This solidified the trainees’ theoretical foundation, helped them understand product selling points, and unified service awareness effectively.

In the hands-on training, trainees conducted practical exercises including walk-around inspections, system testing operations, and basic troubleshooting for the HYPTEC HT and AION V models, effectively translating theoretical knowledge into practical skills. Throughout the training, European dealership representatives demonstrated strong hands-on engagement and a problem-solving mindset, with frequent interactive exchanges leading to solid mastery of the technical competencies.

 Following the training program, every participant achieved certification from GAC, demonstrating successful mastery of the course objectives. This not only reflects the enhanced professionalism of GAC‘s European dealership service teams but also demonstrates the further maturity of GAC‘s overseas service training system. Through customized and multi-dimensional training, GAC has effectively upskilled frontline teams and provided more reliable service assurance for GAC users in global markets.

From July 8 to 11, participants from European dealerships, along with technicians from Europe, Mexico, and Brazil subsidiaries, visited the power battery production base and studied battery repair skill technical training.

Through corporate site visits, participants gained first-hand insights into the production process of New Energy Vehicle power batteries. They recognize the excellence of  China's advanced manufacturing techniques and rigorous quality control standards in power battery production, which further reinforced their confidence in GAC's product quality. During the subsequent training, participants systematically studied the principles of power battery systems, operational standards, Typical Malfunctions, and battery maintenance precautions, improving their professional knowledge and hands-on skills in battery repair skill technical training.

During the training breaks, the European dealer participants toured the GAC AION Factory, GAC Technology Museum, GAC Group Headquarters Showroom, and GACB Sathorn. They gained deeper insights into the company’s development history, industrial strategic layout, and GAC's business development in international markets, which further strengthened their brand recognition and sense of belonging.

This training has allowed GAC to accumulate valuable experience in deepening its European market, significantly enhancing both brand allegiance and professional competencies within the service team. Going forward, GAC will steadfastly implement its "Service First" principle by optimizing and upgrading training curriculum to regional market characteristics, delivering advanced interactive and customized training programs, and accelerating the localization of after-sales services in Europe. These initiatives will effectively support GAC's user-centric "Three Critical Battles" strategy, with particular focus on winning the "Service Excellence Campaign".