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CRCC Asia was established in 2006 and has global offices in the US, Europe, China and Australia. We specialize in connecting China and the global community through internships, study abroad programs and consulting services. As the leading provider of internships in China, we work with over 500 companies in Beijing, Shanghai, and Shenzhen to provide students and graduates the opportunity to further their personal and professional development in a dynamic international setting. This unique 1,2 or 3 month international experience allows participants to gain an insight into Chinese business culture, meet industry leaders, and build business networks.
CRCC Asia is looking for an enthusiastic Operations Manager who, alongside the China General Manager, will be responsible for overseeing and managing the Beijing team as well as aspects of the CRCC Asia Beijing Internship Program (see full job description below).

1北京运营经理 Beijing Operations Manager
Business Development and Marketing Tasks
Alongside the China General Manager, lead the team in initiative creation to promote program and external relations locally and regionally
Further develop the strong links CRCC Asia has established with local businesses to ensure a numerous and varied Host Company pool for the China Internship Program
Alongside the China General Manager, manage proposals, contracts and bids for tender with universities, corporates and agents from initial proposal and drafting stages through to signing
Maintain relations with partner organizations through a variety of different mediums. Organise meetings with university staff where necessary to establish interest with potential partners and ensure continuation of current partnerships
Provide support to university and corporate partners during pre-departure and post-internship stages
Liaise with APAC Marketing Manager, Chief Marketing Officer and global Marketing teams to oversee campaigns including social media campaigns, webinar series, newsletters and website updates
Work with global marketing teams to maintain alumni relations and build China alumni network
Initiate, establish and maintain relationships with third parties to the benefit of the company (ie. University partnerships, host companies, etc.)
Organize Host Company meetings and program site visits for University faculty and other potential partners
Represent the company at events in order to expand business scope and strengthen CRCC Asia’s brand and presence in China
Program Operations & Management
Function as the communication link between the different Regional Offices, Directors, other Management and staff.
Manage, guide and lead the Program Management and Business Development Management teams by preparing work schedules and assigning specific duties.
Manage a diverse team ensuring communication and teamwork is effective and efficient;
Oversee all activities of teams directly related to providing a high-quality internship program including internship placement aspects, events, logistics, etc.
Ensure placements are of high quality and good matchmaking, as well as monitoring and enforcing placement deadlines.
Analyse and solve unexpected issues and problems together with the relevant teams.
Provide advice and oversee implementation and maintenance of health and safety policies and procedures, especially in the event of emergencies.
Oversee correct use of the company CRM database and maximization of capabilities;
Establish and implement office policies, goals, objectives, and procedures, conferring with team members, other China office managers, overseas office managers and directors as necessary
Remain up to date on local regulations regarding visas, foreigners, and health in safety in China
HR Management
Alongside the China General Manager determine staffing requirements and plan workforce well in advance for peak/off peak season
Alongside the China General Manager conduct training and onboarding process for new employees.
Consult with local HR Manager and regulations to ensure company policy compliance;
Implement team building activities and create a friendly and hardworking team ethos.
Financial Management
With assistance from the Finance Team manage monthly budget and cash flow
In charge of daily financial cash flow
Monitor and maximise use of office and program budgets
Collect, check and monitor office expenses and employees’ expenses and reimbursements
Opportunity for additional responsibilities in a China Operations Management role include:
Communicating with Sales Managers and China GMs to assess and predict peak season program numbers, make adjustments to staffing and program resources as necessary, and coordinate location preference of applications accordingly
Initiate and implement program development and improvement aspects based on industry best practice. Monitor program development initiatives and provide feedback and adapt policies as necessary.
Essential Job Requirements
Minimum Bachelor’s degree requirement
Work experience in China, familiarity with Beijing preferred
Education, study abroad and/or customer service industry experience preferred
Excellent English verbal and written communication skills, Mandarin skills advantageous
Proven leadership experience with strong ability to work in a team
Ability to think logically and provide quick decisions on problem solving situations
Organization skills with acute attention to detail and ability to multi-task and prioritize duties in a dynamic work environment
Understanding of CRCC Asia business model, company culture, and internship program operations
Flexible and adaptable to ever changing situations and demands
Enthusiastic, responsible and motivated personality
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