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About BASE FIT
Base Fit is Beijing's first fitness center to focus on all aspects of physical health. Through innovative workouts, top of the line workout facilities, and passionate, experienced trainers, Base Fit provides customers with a holistic platform to become the best version of themselves.
A unique opportunity exists for a positive, energetic, highly motivated & career minded employee to join an exciting healthy food and fitness company that is expanding rapidly, which has been voted as the BEST HEALTH CLUB in Beijing twice this year.
Location: Sanlitun & Chaoyangmen
运营及客户经理 Operations & Customer Relationship Manager
工作职责
确保健身房运营顺利，并且为所有顾客及健身房成员提供一个干净，安全，令人愉悦的环境。
管理和调整预约以及所有现有的和可能的客户沟通（电话，微信，短信）
管理并监护销售以及会员购买
积极与社区及现有的会员互动，收集反馈并且答复顾客请求。建立一个积极的社区环境。
管理前台工作以及整体的运营行政任务
职位要求
性格外向
中国籍
可以用英文沟通及回答问题
愿意晚上以及偶尔周末工作（活动）
友好，热情，并且喜欢健身
理解运营一个健身房的基本元素，以及健身的品牌管理
优秀的沟通能力
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Position Responsibilities
Ensure operations of the gym runs smoothly and provide a clean, safe, enjoyable
Environment for all customers and gym members
Manage and adjust bookings and all communications with existing and potential clients (phone calls, wechat, messages)
Manage and monitor sales and membership purchases
Actively engage with the community and existing members, collecting feedback and answering customer queries. Fostering a positive community.
Managing front desk duties and general operational admin tasks
Position Requirements
Outgoing personality
Native Chinese
Can communicate and answer questions in English
Willingness to work evenings and some weekends (for events)
Friendly, enthusiastic and enjoys fitness
Understands the elements of operations of a fitness studio and understands the branding of fitness
Great communication skills
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