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6月招聘需求·邮轮岗位详解

鹏腾邮轮海乘

2023-05-24

导读：皇家加勒比餐厅、厨房、客房三大部门的基本岗位都需要具备哪些能力？

致力于打造高端境外就业航母，提供完善的邮轮职业规划及品牌化的就业服务

专注十余年邮轮人才培养，深化产教融合，助力大学生实现青春梦想

家人们，谁懂啊。皇家加勒比官方公众号放出招聘链接啦！

距离2015-2018那种大批量招聘盛况不远啦——超大声

（皇家加勒比公众号封面）

那今天就由小编带大家了解一下面试皇家加勒比餐厅、厨房、客房三大部门的基本岗位都需要具备哪些能力吧

没有工作经验/英语技能薄弱的面试候选人们，这也是大家需要接受培训的主要原因哦~

餐饮部

Assistant Waiter 助理服务员

You will work with other Waiters to serve meals and take care of our diners. You will set up tables, take orders, serve food and drinks, and clean tables. You must also become familiar with menu descriptions and wine lists, and work in various food and beverage areas. If you have great customer service skills, experience in a similar role, we’d like you to sail with us!

您将与其他服务员一起工作，为客人提供餐食并照顾他们。您将安排桌子、接受订单、上菜、提供饮料并清理桌子。您还必须熟悉菜单描述和葡萄酒清单，并在各种餐饮区域工作。如果您具有出色的客户服务技能和类似角色的经验，我们希望您能与我们一起航行！

Restaurant Services 餐厅服务

The Restaurant Services team works hard to achieve the highest level of guest satisfaction in terms of food presentation and service execution. Composed of Assistant Waiters, Waiters, Cafe Attendants, Mess Attendants, Room Service Attendants, and Snack Attendants, members of the Restaurant Services department are in charge of cleaning and setting up tables, explaining menus, preparing food stations, taking orders, serving food and beverages, and performing other tasks in all restaurant venues around the ship while acting in a courteous, friendly, and professional manner. Previous restaurant service experience is required to join this team.

餐厅服务团队努力实现最高水平的客人满意度，包括食品呈现和服务执行。餐厅服务部门由助理服务员、服务员、咖啡馆服务员、伙食服务员、客房服务员和小吃服务员组成，负责清洁和设置桌子、解释菜单、准备食品站、接受订单、上菜和提供饮料，并在全船各个餐厅场所执行其他任务，同时以礼貌、友好和专业的方式行事。加入此团队需要具有餐厅服务经验。

Room Service Attendant 客房送餐服务员

Room Service Attendants provide food and beverage services to guests in their staterooms, as well as in cafes, restaurants, and other onboard food and beverage venues. Aside from ensuring efficient and seamless delivery of all meals to staterooms, Room Service Attendants also interact with guests or fellow shipboard employees, observing brand standards when greeting guests, and following guest security and privacy procedures. Candidates must have experience as a waiter in an upscale restaurant and completed basic education equivalency.

客房服务员为客人在他们的舱房以及咖啡厅、餐厅和其他船上餐饮场所提供食品和饮料服务。除了确保所有餐食高效而无缝地送到客房外，客房服务员还与客人或其他船上员工互动，遵守品牌标准，问候客人并遵守客人安全和隐私程序。候选人必须具有高档餐厅服务员的经验和完成基本教育等同课程。

Waiter 服务员

Waiters set up tables, explain menus, take orders, serve food and beverages, and clean tables in their assigned areas. He/she must know menu items and ingredients to be able to promote the items being served and answer guests’ questions. Waiters are fully responsible for ensuring the satisfaction of guests in their stations. He/she also coordinates service with his/her Assistant Waiter according to service procedures. Candidates must have experience in a related position in an upscale hotel, resort, or cruise ship, as well as Food & Beverage training certificates.

服务员在他们分配的区域内安排桌子、解释菜单、接受订单、上菜和提供饮料，并清理桌子。他/她必须了解菜单项和成分，以便能够推销正在提供的项目并回答客人的问题。服务员完全负责确保他们所服务的客人的满意度。他/她还根据服务程序与助理服务员协调服务。候选人必须具有高档酒店、度假村或邮轮中相关职位的经验，以及餐饮培训证书。

厨房部

Commis Cook 厨师助理

Commis Cooks help prepare food ingredients to deliver quality cuisine and create a superb dining experience for our guests. You will be assigned to various galley stations and assist the station heads. You are expected to execute various knife slices and cooking methods; measure and mix ingredients according to standard recipes; ensure proper portions on all plates; and perform various food preparation tasks. Candidates must have experience in an upscale hotel, restaurant, or similar facilities, as well as proof of a cook apprenticeship certificate or its equivalent. Preferred candidates must have extensive knowledge of food handling; and a passion for the culinary arts.

厨师助理帮助准备食材，提供高品质的美食，营造出色的用餐体验，为我们的客人服务。您将被分配到各种厨房工作站，并协助工作站主管。您需要执行各种切割和烹饪方法；按照标准食谱测量和混合食材；确保所有盘子的份量适当；并执行各种食品准备任务。候选人必须具有高档酒店、餐厅或类似设施的经验，以及烹饪学徒证书或其等价证明。优选候选人必须具备丰富的食品处理知识和对烹饪艺术的热情。

Pastry Trainee 糕点学徒

Our cooks play an essential role in ensuring each of our guests' meals is an unforgettable experience, by carefully preparing all food items according to our standards and always observing the highest level of sanitation. Previous cooking experience and a passion for the culinary arts make an ideal candidate for this role.

我们的厨师在确保每位客人的用餐体验难忘方面发挥着至关重要的作用，通过按照我们的标准仔细准备所有食物，始终遵守最高水平的卫生标准。具有先前的烹饪经验和对烹饪艺术的热情是这个职位的理想候选人。

Baker 面包师

Take center stage inside a fast-paced bakery at sea. Aside from producing large amounts of high-quality bread and elegant baked goods for our daily menus, you will also be responsible for monitoring the assignments of your staff; maintaining the cleanliness of the bakery; and inspecting workstations and equipment to ensure efficient service and compliance to standards. We want you to join our team if you have at least a year of similar experience in an upscale hotel, resort, or cruise ship; can understand and execute basic recipes; and can operate mixers and other large machinery.

在快节奏的海上面包店中扮演中心角色。除了为我们的日常菜单生产大量高质量的面包和优雅的烘焙食品外，您还将负责监督员工的任务分配；保持面包店的清洁；检查工作站和设备，确保有效的服务和符合标准。如果您在高档酒店、度假村或游轮中具有至少一年类似经验，能够理解和执行基本食谱，以及操作搅拌机和其他大型机械，我们希望您加入我们的团队。

Chef de Partie 厨师长

Aside from supervising and coordinating all activities of a particular workstation dedicated to preparing and cooking food for various outlets, you are also responsible for maintaining and enforcing USPH standards. If you have experience in a similar role, preferably in an upscale restaurant, hotel, cruise ship, or high-volume food service facility, and have proof of cook apprenticeship or its equivalent, you’re perfect for this role!

除了监督和协调为各种餐厅准备和烹饪食物的特定工作站的所有活动外，您还负责维护和执行USPH标准。如果您在类似的角色中有经验，最好是在高档餐厅、酒店、游轮或高容量食品服务设施中，并且有烹饪学徒证明或其等价证明，那么您就非常适合这个角色！

客房部

Cleaner 清洁工

As a Cleaner, you need to be an expert in using cleaning chemicals, equipment, and techniques in keeping crew cabins, staterooms, offices, and public areas spotless. Your duties include reporting any malfunctioning lighting, heating, and ventilation equipment. You will also help collect used tableware and transport them to designated collection areas, and clean and maintain aquatic and gym areas. If you have completed basic education equivalency, possess good communication skills, and have experience in a similar role, then we want you to help keep ship areas looking shiny and new!

作为一名清洁工，您需要成为使用清洁化学品、设备和技术来保持机组人员舱、客房、办公室和公共区域一尘不染的专家。您的职责包括报告任何故障的照明、供暖和通风设备。您还将帮助收集使用过的餐具并将其运输到指定的收集区域，并清洁和维护水上和健身区域。如果您完成了基本教育等同课程，具备良好的沟通技巧，并有类似角色的经验，那么我们希望您帮助保持船上区域焕然一新！

Deck Attendant 甲板服务员

An instrumental part of our operation, this team is responsible for ensuring the cleanliness of passenger cabins, reporting any equipment malfunction, and providing great customer service to our guests. Some essential tasks of this team include: cleaning carpets, upholstery, floors, walls, ceilings, draperies, windows, and room accessories, sweeping, scrubbing and vacuuming. Previous experience in a similar role, knowledge of cleaning techniques and chemical handling, and good communication skills are required.

这个团队是我们运营的重要组成部分，负责确保乘客舱房的清洁，报告任何设备故障，并为我们的客人提供优质的客户服务。这个团队的一些重要任务包括：清洁地毯、室内装潢、地板、墙壁、天花板、窗帘、窗户和房间配件，扫地、擦洗和吸尘。需要具备类似角色的先前经验、清洁技巧和化学处理知识以及良好的沟通技巧。

Laundry Attendant 洗衣房服务员

You will collect soiled linen for sorting, washing, ironing, dry cleaning, folding, and transferring to designated areas. You will also be responsible for laundering the clothes and uniforms of guests and crew members. You must know how to use cleaning chemicals, and operate equipment and devices properly. You must also report any equipment malfunctions, leaks, or problems to the Laundry Master. If you have laundry field experience or training, and excellent communication skills, you’re the person we want!

您将收集脏布料进行分类、清洗、熨烫、干洗、折叠和转移到指定区域。您还将负责为客人和机组成员洗涤衣服和制服。您必须知道如何正确使用清洁化学品、操作设备和设备。您还必须向洗衣房主管报告任何设备故障、泄漏或问题。如果您有洗衣行业经验或培训，并具有出色的沟通技巧，那么您就是我们想要的人！