除了收益管理，学习对我们来说同样重要//RMCC Training Function Introduction

Live as if you were to die tomorrow. Learn as if you were to live forever. 

– Mahatma Gandhi

无论你是蹒跚学步的孩童，还是耄耋之年的老者；无论是被动学习还是主动求知，知识总能为我们的经验加码，进而带来更好的工作及生活体验。

Whether you are a toddler or an old man, whether through passive learning or active learning, you could always add value to your life, work and experience by gaining more knowledge.

RMCC集聚了来自全球各地的收益管理人才，伙伴们带着扎实的专业知识加入我们，与此同时我们也为伙伴们在收益管理中心创造了一个良好的学习和发展环境。在收益管理中心我们有着一个完善且丰富的培训学习体系，旨在通过不同的方式满足不同学习风格的伙伴。那么就让我们一起来看看，RMCC到底有着怎样的一个学习发展环境吧。

In RMCC we have talents from all around the world, they have armed themselves with the most solid knowledge on revenue management, in the meantime, RMCC is also creating a friendly learning and development environment to support people for their own career trajectory. To meet the needs of different learning styles, a comprehensive and rich learning system has been created in RMCC. Now let me present to you what ‘Learning at RMCC’ looks like.

在这里，学习是再自然不过的事儿了！

在RMCC，我们的培训与学习分成了三大模块，课堂培训、技能培训及网上学习。三种模式的学习覆盖的内容不仅仅只局限于收益管理相关知识，更包括了职业发展、个人管理等相关的课程。所有的课堂及在岗培训都由中心的资深收益经理以及培训经理开展，在培训中不仅讲述知识、更是通过经验的分享和练习的开展将学习生动化，将知识落地；做到从学员的反应、学习的效果、行为和改变及产生的效果四个层面来确保学习的有效性。希尔顿大学多元化的网上课程让大家随时随地的选择自己感兴趣的主题进行自主学习，而RMCC的内部学习周报萌芽，两周一期，为大家提供了众多关于个人发展、身心平衡、领导力等的文章，以及书籍、博客和app的推荐，让学习成为大家的习惯。

Learning is so natural in RMCC!

Training and learning is composed of three parts in RMCC, which is classroom training, technical training and online learning. The content is not limited to revenue management or commercial subjects, but also includes courses on career development and personal management. All on the job and classroom training is conducted by experienced cluster revenue manager and training manager. It is not only the knowledge, experience, best practices being shared, but also practice and follow up being implemented to ensure training effectiveness from reaction, learning, behavior and result. Hilton University is an online learning platform where team members could find all kinds of learning and development topics, which enables everyone to pick up whatever they are interested in, and learn from anywhere and anytime. All RMCC team members are receiving the bi-weekly RMCC FWD Newsletter which consists of recommendations on books, podcasts, apps and articles on Personal Development, Thrive & Well- being as well as Leadership and successful, which makes reading and learning a habit of RMCC.

This year, we had opened a series of classroom training, such as Career Development Plan, Saying No, Why, When and How communication courses, Attention management, Emotional Intelligence, and Outlook, OneNote essential trainings, which not only enable team members to understand the importance of career plan and management, but also provide people with tools and methods of improving working efficiency and enhancing interpersonal skills. Besides the above mentioned courses, we will also focus on the area of self-awareness in the coming month, Emergenetics – Know Your Preference and Strength Finder are two courses that provide people with insights of their thinking, behavioral attributes and strength by applying some scientific tools and interpreting throughout the classroom training.

RMCC部分培训话题//RMCC Training topics (partially)

外滩华尔道夫管培时期的Sam//Samantha as a Management Trainee in WA Shanghai

Let’s meet Samantha, training manager of RMCC!

Samantha Tong, training manager of RMCC, who’s in charge of learning and development of RMCC team members. Her career started in Hilton, she joined Waldorf Astoria Shanghai on the Bund as a management trainee and that’s where she gained her fundamental training knowledge. She believes in ‘The more you know, the more you know you don’t know’, and decided to back to school to recharge and learn something different. Psychology became her new chapter of learning, to explore more about human being’s cognitive processes and behavioral patterns, she also went to other industry to enrich her understanding towards training.

生活中的Sam//Samantha in her spare time

生活中的她爱琢磨“照相儿”的知识，乐于“健身举铁”，执着于自己做做美食，将每一天都过的充实的很，工作中各类与“人”有关的话题都是她津津乐道乐于分享的主题，如果你也感兴趣的话那么来跟她一起聊聊吧！

Samantha is a big fan of photography. Going to gym and cooking is her daily routine. She’s quite expressive on any topic that’s related to human being, come and talk to her if you are also interested in this!