职业探索日//Career Exploration Day
团队成员是希尔顿的核心，也是我们所有成功的核心所在。希尔顿亚太区收益管理整合中心（下称RMCC）也一直非常关注团队成员在希尔顿集团内部的职业发展，例如协助他们制定职业发展目标和计划，提供相关的培训和工具等。为了能让大家更好地了解希尔顿集团内部其他部门的重点关注项目和日常工作内容，以探索自己今后职业发展的不同的可能性，11月9日，我们面向了RMCC团队成员举办了第二届职业探索日。共有超过70名团队成员以及来自不同部门的领导们参与了此次活动。
Team Members are the Heart of Hilton and at the core of all our successes. RMCC has also been committed to providing the support and tools for our team members to grow within RMCC, and within Hilton, such as setting career development goals and plans as well as providing related trainings and assistance. To let team members have a better understanding of other departments and to explore the different possibilities of their future career development path, on November 9th, RMCC held our second Career Exploration Day. More than 70 team members and leaders from different departments participated in the event.
大中华区及蒙古希尔顿地区总裁钱进//Qian Jin, Area President, Greater China and Mongolia (GCM)
大中华区及蒙古商务发展高级副总裁Wendy//Wendy Huang, SVP and Commercial Director for GCM
东南亚区域收益总监Frank//Frank Franco, Regional Director of Revenue, South East Asia
Hazel介绍品牌市场部的情况//Hazel introducing Brand Marketing department
大中华区及蒙古希尔顿地区总裁钱进先生和大中华区及蒙古商务发展高级副总裁Wendy Huang女士的讲话为此次活动拉开了序幕，他们分享了各自的职业发展历程和心得，并向团队成员们给出了非常中肯的建议。在热场游戏之后，各个部门的领导们分别介绍了各自部门的组织架构，今年部门的重点关注项目，在本部门工作需要具备的能力等。他们是大中华区及蒙古品牌市场总监Hazel，大中华区及蒙古客户忠诚总监Jing，大中华区及蒙古市场及电子商务高级总监Flora，大中华区及蒙古销售运营高级总监Linly，上海虹桥元一希尔顿酒店商务总监Solomon以及东南亚区域收益总监Frank。在认真地聆听完这些杰出的酒店行业领导们的发言后，团队成员们也踊跃地进行了提问。
Qian Jin, Area President GCM, and Wendy Huang, SVP and Commercial Director GCM kicked off the event by sharing their ideas and advices for career development. After a warm-up game about ranking the top 5 important tasks of each department, the department leaders came to the stage and introduced their department, their big rocks this year and the competencies required to work in their departments, etc. Our guests were Hazel (Director, Brand Marketing GCM), Jing (Director, China Loyalty Programs), Flora (Senior Director, Marketing & eCommerce GCM), Linly (Senior Director, Sales Ops GCM), Solomon (Commercial Director, Hilton Shanghai Hongqiao) and Frank (Regional Director of Revenue, South East Asia). It was great fun and highly inspirational to hear from all these accomplished hospitality leaders and team members were actively participated in the Q&A sessions afterwards.
团队成员们非常认真地在聆听分享/Team members listened very carefully
团队成员们在讨论各个部门的职能重要性排序//Team members discussing the order of the task importance of each department
最后，希尔顿大中华区及蒙古领导力及人才发展总监Susan Wang向大家介绍了希尔顿集团为大家提供职业规划的工具和方法，为整个活动划上了一个圆满的句点。
At the end of the day, Susan Wang, Director of Leadership and Talent Development GCM, introduced the tools and methods provided by Hilton that could be used to plan career development which drew a perfect conclusion to this event.
希尔顿大中华区及蒙古领导力及人才发展总监Susan//Susan Wang, Director of leadership and talent development GCM
在最近公布的希尔顿全球团队成员调查结果中，希尔顿大中华区及蒙古区分数提升最多的问题包括“支持团队成员探索希尔顿其它工作机会”和“创造允许团队成员从错误中吸取经验与学习的环境”。正如希尔顿大中华及蒙古区总裁钱进所说，“发展内部人才是希尔顿的企业文化，鼓励团队成员勇于表达想法以及与经理讨论职业发展目标对希尔顿集团至关重要，也将是2019年持续关注和关键推进的领域”。我们也将在今后一如既往地为团队成员们提供关于职业发展的建议和支持。
In the most recent Global team member survey results, one of the questions with the most improved score in the GCM region was “support team members to explore other Hilton job opportunities” and “create an environment that allows team members to learn from their mistakes”. As QJ said, “developing in-house talent is Hilton's corporate culture, and encouraging team members to be brave enough to express their ideas and discuss career development goals with managers is critical to the Hilton Group and will be an area of sustained attention and critical advancement in 2019”. As usual, RMCC will continue to provide support and career advice to our team members.
