伊马总裁Alberto Vacchi致全球用户的一封信
I feel it my duty to give you an updateabout the current IMA’s activities and operations in response to the healthcrisis caused by the COVID-19 pandemic. In order to deal with the Coronaviruspandemic, the ltalian Government has just implemented a series of new rulesthat include the closure of economic activities, which are not considered vitalin this critical moment.
我有责任向您通报有关IMA当前应对COVID-19 冠状病毒疫情的最新运营信息。针对冠状病毒在欧洲的蔓延形势，意大利政府日前实施一系列防控举措，其中包括停止一切非紧急经济活动。
The reduction of business activities isthus intended to reduce the concentration of human presence in the same workingspaces. On the other hand, all the activities considered necessary remainactive, such as the ones regarding the Food and Pharmaceutical supply chain, inorder to guarantee citizens these essential goods.
减少经济活动意在减少人们暴露在同一工作空间内的密集程度。而其它必要性生产活动仍在持续进行，如：食品和药品供应链的运营，用以保证公民必需品的提供。
In these sectors, vital for the humansociety at all latitude of the globe, IMA plays a strategic role with itsautomatic machinery, being it stand alone or complete packaging lines.Therefore, IMA's activities will continue to guarantee products, spare partsand technical assistance, thanks to the wide use of distance communicationtechnology and remote working.
在运营部门之中，IMA的自动化机械生产（无论是独立还是完整的包装生产线）正在积极地发挥着战略作用。我们会继续通过远程通信技术和云端工作继续确保产品，零件和技术支持等万无一失。
Our intent is to ensure that all theindustrial activities served by IMA worldwide can continue with their productionprocesses with our solid support and service assistance.
我们的目标是通过稳固的技术支持和服务，确保IMA在全球范围内开展的所有工业活动都能有条不紊地继续进行。
Of course, in this emergency phase, IMA hasreduced its staff in the production units and has enhanced the customer carepresence in order to meet all the requests of technical assistance. For anyproblem, please do not hesitate to get in touch with us, with any tool you may everneed.
在公共安全预警状态下，IMA按规定减少了生产人员的数量，但是投入了更多的客服人员，以满足技术支持的所有要求。如有任何问题，您可以随时与我们联系。
Despite the current difficulties, I believethat our mutual and consolidated collaboration and solidarity that united us byworking together over the years, is going to be a precious asset to operate tothe best going through this epochal challenge, both for our health and economies.
It is understood that the priority of IMAis the health safety of our customers, our employees and everybody somehowinvolved with us.
困难当前，我相信凭借通过多年来的共同努力，伊马与您之间稳固的协作与团结已成为宝贵的财富。它会在面对全人类健康和经济发展的时代挑战中发挥最大作用。我们最关心的永远是客户，员工以及与此相关的每一个人的健康安全。
