🔥标题：How to speak so that people want to listen
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The human voice: It's the instrument we all play. It's the most powerful sound in the world, probably. It's the only one that can start a war or say "I love you." And yet many people have the experience that when they speak, people don't listen to them. And why is that? How can we speak powerfully to make change in the world?
人类的声音：是我们所有人都弹奏的乐器。可能是这个世界上最有力的声音。它绝无仅有，或能引起战争，或能说 “我爱你”。然而，很多人有这种经历，当他们说话时，人们并不在听。这是为什么呢？我们怎样才能有力地表达，从而让世界发生改变？
What I'd like to suggest, there are a number of habits that we need to move away from. I've assembled for your pleasure here seven deadly sins of speaking. I'm not pretending this is an exhaustive list, but these seven, I think, are pretty large habits that we can all fall into.
我想提议的是，我们需要摒弃一些习惯。在此，我为大家整理了说话的 “七宗罪”。我并不假装这是一份详尽的清单，但这七种，我认为是我们都很容易陷入的不良习惯。
First, gossip. Speaking ill of somebody who's not present. Not a nice habit, and we know perfectly well the person gossiping, five minutes later, will be gossiping about us.
第一，流言蜚语：在背后说别人的坏话。这不是一个好习惯，我们都很清楚，那个说闲话的人，五分钟后就会在别人面前说我们的闲话。
Second, judging. We know people who are like this in conversation, and it's very hard to listen to somebody if you know that you're being judged and found wanting at the same time.
第二，评判：我们都遇到过在交谈中爱评判他人的人。如果你知道自己正被评判、且被认为不够好，就很难听进对方的话。
Third, negativity. You can fall into this. My mother, in the last years of her life, became very negative, and it's hard to listen. I remember one day, I said to her, "It's October 1 today," and she said, "I know, isn't it dreadful?" It's hard to listen when somebody's that negative.
第三，消极：人很容易陷入消极的状态。我的母亲在生命的最后几年变得非常消极，让人很难听进她的话。我记得有一天，我对她说：“今天是十月一号。” 她却回答：“我知道，这难道不可怕吗？” 当一个人如此消极时，真的很难耐心倾听。
And another form of negativity, complaining. Well, this is the national art of the U.K. It's our national sport. We complain about the weather, sport, about politics, about everything, but actually, complaining is viral misery. It's not spreading sunshine and lightness in the world.
还有另一种消极的表现形式，就是抱怨。这简直是英国的 “国民艺术”，是我们的 “国民运动”。我们抱怨天气、抱怨体育赛事、抱怨政治，几乎抱怨一切。但事实上，抱怨是会传染的 “痛苦”，它不会给这个世界带来阳光与光明。
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