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The Rise of Soft-Selling Livestreams on Xiaohongshu

The Rise of Soft-Selling Livestreams on Xiaohongshu KRDS
2025-08-15
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导读:It's all about trust, storytelling & authenticity

Read Time:

5 minutes


.In China’s fast-paced livestream commerce world, the days of loud, hard-sell broadcasts may be numbered. A new wave of soft-selling livestreams is emerging on Xiaohongshu, led by Gen Z and Post-00s creators who are reshaping how products are showcased. Instead of shouting “buy now” slogans, these influencers focus on authenticity, transparency, and real conversations with their audience — and it’s paying off.

What Is Soft-Selling in Livestreaming?


Soft-selling livestreaming replaces high-pressure tactics with honest product discussions, personal insights, and two-way engagement. Influencers highlight both pros and cons, share personal experiences, and often discourage impulse buying — which paradoxically increases audience trust and drives sales.  


A standout example is Lydiaaa, a former Peking University scholar, whose livestreams combine product demonstrations with scientific testing and candid reviews. In one 13-hour session, she told viewers not to rush into purchases, repeating the caution dozens of times. The result? Over ¥22 million ($3 million) in sales.


Why It Works on Xiaohongshu?


Xiaohongshu’s algorithm favors content that drives genuine engagement and builds trust. Unlike platforms where aggressive discounting is the main driver, Xiaohongshu surfaces high-quality, storytelling-driven content to new audiences through its recommendation engine.  

Key factors behind the trend’s success:  
  • Trust as Currency: Transparency earns long-term loyalty.  
  • Content Over Followers: High-quality storytelling reaches beyond existing followers.  
  • Cultural Relevance: Gen Z streamers understand the language, humor, and aesthetic that resonate with their peers.
Impact on Brands


For brands targeting younger Chinese consumers, soft-selling livestreams on Xiaohongshu offer both a sales channel and a brand-building opportunity:  
  • Lower Entry Barriers: Many soft-selling hosts charge less than mega-streamers.  
  • New Audience Reach: Up to 70% of buyers may be first-time viewers.  
  • Brand Affinity: The format builds an emotional connection that lasts beyond a single purchase.

How Brands Can Leverage Soft-Selling Livestreams?


  • Partner with the Right Hosts: Look for influencers with engaged communities, even if follower counts are modest.  
  • Allow Creative Freedom: Avoid over-scripted talking points; authenticity is key. 
  • Integrate Storytelling: Tie your product into relatable, everyday scenarios.  
  • Think Long-Term: Consistency matters more than a one-off sales push.

Final Thoughts


Soft-selling livestreaming on Xiaohongshu isn’t just a passing fad — it’s a sign of where China’s e-commerce is headed. In an era when consumer trust is harder to earn, the brands that embrace authenticity and human-centered storytelling will have the edge.  

Want to explore how soft-selling livestreams on Xiaohongshu can work for your brand? Our team specializes in creating authentic, high-impact campaigns that resonate with Chinese consumers and drive long-term results. Contact us today to discuss your goals and discover how we can help your brand build trust, engage audiences, and boost sales in China.


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KRDS is an independent agency with offices in Shanghai, Hong Kong, Singapore, France, India, and the UAE. We focus on ideating and executing mobile-first social media content and experiences for top brands. Until today, we have handled over 2,000 digital campaigns across 45 countries, for companies like Vivo, BNP Paribas, Volkswagen, Hyatt, Singapore Airlines, HP, Johnson & Johnson, LVMH, Unilever, Nestlé, Tag Heuer, Converse, Air France, and L'Oréal.


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