About the Job
At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create better paths of discovery to connect consumers, publishers, and advertisers in the mobile ecosystem.
Digital Turbine is looking for a Growth Manager to work on our Performance team.
The perfect candidate is a team player who's hungry to learn and grow their skill sets as well as pick up new ones on the fly.
This Growth Manager will be based in Beijing, China, to serve our APAC customers.
The Growth Manager will be responsible for building customer relationships by providing solution-oriented and proactive client support. The goals for the position are to grow our partnerships with these core advertising partners in such a way that we deliver greater value to our customers while exceeding their advertiser goals. The Growth Manager is responsible for managing proactive customer outreach, creating & presenting Quarterly Business Reviews, and the day-to-day tactical tasks of their assigned customer base. This position offers an opportunity to truly set and raise the industry bar in providing world-class customer service to our key advertising partners.
Key Responsibilities
Responsible for customer retention, revenue growth, and expansion of product usages
Ability to respond to frequent demands of multiple customers - both internal and external
Work cross-functionally to meet partner needs
Accommodate core partner needs and the impact/value of meeting those needs
Execute advertiser insights framework, and work to develop and share these insights internally
Work in conjunction with the Advertising Sales and Supply Teams
Required Skills
1-3 years of online media, or other advertising experience and knowledge of online ad serving with mobile advertising in global market a strong plus
English proficiency
Ability to join a named account and make an immediate impact
Ability to work with a global and remote team
Ability to build rapport and grow relationships both via phone and in person with all customers.
Very strong analytical skills and attention to detail
Basic understanding of advertiser monetization landscape and ad operations a plus
Strong written and verbal communication skills.
Comfortable with using large sets of data to craft a narrative that influences customer behavior.
Excellent teamwork and interpersonal skills
Comfort and experience with a fast-paced start-up environment
Positive approach to challenging situations
Strong problem solving, influencing, and negotiating skills.
Professional maturity; high emotional IQ
Employment decisions are based on the principles of equal opportunity and affirmative action; without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.
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✉️ yi.zhang@digitalturbine.com
