French regulators ordered Apple to stop selling the iPhone12, saying it emits electromagnetic radiation levels that are above European Union standards for exposure. France’s government told Apple to issue a software update to address the problem or face a recall.
France's digital affairs minister said the iPhone12's radiation levels are still much lower than what scientific studies consider potentially harmful to users, and the radiation agency acknowledged that its tests don’t reflect typical phone use. It's unclear why the phone, which was released in late 2020, didn't pass the agency's latest round of tests and why it was only that particular model.
Apple said in a statement Friday that it "will issue a software update for users in France to accommodate the protocol used by French regulators."
Apple's revenues totalled about $95 billion in Europe last year, making the region its second biggest behind the Americas. Some estimates say it sold more than 50 million iPhones last year in Europe.
The Korean government has initiated an investigation into Apple's iPhone12 upon news that France suspended sales of the smartphone after they were found to emit more radiation than the permitted level.
The Korean Ministry of Science and ICT said Sunday it will look into the issue in order to resolve public anxiety. "All smartphones retailed in Korea, including the iPhone12, have qualified for the global standard related to radiation safety and have been certified," the ministry said in a statement Sunday.
If the radiation emitted exceeds the permitted level set by the Korean government, the iPhone12, 12 Pro, 12 Mini and 12 Pro Max, may face import and retail ban, the ministry said.
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