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QR20422 - Customer Services Agent - Cantonese & English Speaker | Qatar Airways | Chongqing
Organisation: Qatar Airways
Job Function: Customer Contact Centre
Division: Customer Contact Centre
Employment Type: Full Time - Permanent
City: Asia Pacific | China | Chongqing
Last date of application: 01-Aug-2019
QR20423 - Customer Services Agent | Qatar Airways | Chongqing
Organisation: Qatar Airways
Job Function: Customer Contact Centre
Division: Customer Contact Centre
Employment Type: Full Time - Permanent
City: Asia Pacific | China | Chongqing
Last date of application: 01-Aug-2019
About Your Job:
We are looking for Cantonese & English speaking Customer Services Agents with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Chongqing (China).
As a Customer Service Agent you will provide service excellence to Qatar Airways customers through telephone, email and fax to optimize passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
About You:
You must be an interactive, customer service oriented person with a warm, cheerful and expressive personality and excellent communication skills.
You must hold at minimum your High School Certificate.
To be successful in this role you will need to be a fluent in English and Cantonese languages, and have a strong sense of customer satisfaction by responding to customer inquiries and offering customers the best solutions.
Important Notes:
Qatar Airways Group does NOT charge candidates for application forms or interviews. If somebody has solicited money from you in relation to this recruitment, please report the incident to reportfraud@qatarairways.com.qa
Click ‘Read More’ to apply
Note: you will be required to attach your Resume / CV.
更多职位请访问：http://careers.qatarairways.com
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