最近，小卡经常在微信公众号后台收到小伙伴们的私信
询问招聘的事情。现在，加入我们的机会来啦，投递从速~
Customer Services Agent | Qatar Airways | Chongqing
Organisation: Qatar Airways
Job Function: Customer Contact Center
Division: Customer Contact Center
Employment Type: Full-Permanent
City: Asia Pacific | China | Chongqing
Last date of application: 30-April-2021
About Your Job:
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Chongqing, China.
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities.
About You:
The successful candidate must have the following qualifications:
• High School Qualification with 2 years of customer service experience.
• Having completed IATA or airline Basic Tariff course is preferred.
• Excellent written and spoken English.
• Bilingual – fluent in English and Mandarin, and in any of the following languages – Canonese, Japanese and Korean.
• Interactive, customer service oriented with warm, cheerful and expressive personality.
• Customer focused and always drives customer satisfaction when responding to customer enquiries and calls.
• Flexible to work on shifts.
Click ‘Read More’ to apply
Note: you will be required to attach your Resume / CV.
更多职位请访问：http://careers.qatarairways.com
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