WHOOP全职岗位招聘丨Business Intelligence Analyst

公司：WHOOP

类型：Full Time

岗位职责：

• Measure, analyze, and understand the data of the entire customer lifecycle from acquisition, engagement, retention, membership services, and churn

• Find, extend, and implement industry best tooling, or custom-made solutions, to help Membership Services understand and accomplish their goals

• Provide guidance on testing and ongoing optimization of new Membership Services opportunities including in-app support, proactive outreach, and onboarding

• Be data-driven but also aware of business context and user experience to understand and improve effectiveness of Membership Services and the Product

• Communicate findings to technical, non-technical, and executive audiences

• Work collaboratively in a startup environment with a high-performance team

   职位要求：

• 2+ years of experience in a deeply analytical role
  

• Strong track record delivering value on an analytics or business intelligence team - preferably in consumer SaaS startup environments

• A creative approach to problem solving - able to take disparate pieces of information and use statistical analysis to deliver concise, actionable solutions and recommendations

• Self-starting, fast-moving, and collaborative approach to problem solving

• Strong technical and analytical skills; experience in Python strongly encouraged - strong SQL skills required

• Experience cleaning, wrangling, and aggregating data from disparate sources

• Experience with BI tools like Looker; experience with Zendesk and other customer service data a plus

• Strong oral and written communication skills

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