情绪价值给够了再高冷的客户也会喜欢你

边界感强的客户怎么跟进？

（提供价值而非压力，尊重客户的节奏）

有些客户喜欢按照自己的步伐来处理信息和做决定

I understand that you may need some time to consider.If you have any questions or need more information,please feel free to contact me at any time.I will support you here

向客户展示你提供的不仅仅是产品或服务，还有真正的价值

I recently read an article that I think may be helpful for your business. I wonder if you're interested in taking a quick  look.

如何了解客户需求建立信任？

（成为客户的倾听者+提供定制化方案）

可以通过提问来了解他们的需求：Can you sharewhat is the biggest challenge you are currently facing？或者What are your plans for the future? How can we help you achieve these goals?

Based on our previous discussion, I have compiled some solutions that may be suitable for your business.

Would youl be interested in learning more about them?

跟进很久一直没下单的老客户

简单寒暄+陈述事实并了解需求+有需要告诉我全力支持

I hope this message finds you well!It has been a while since my last follow-up, and I haven' t received a response from you.I just want to check in to see if there' s anything we can address or any concerns you might have.

If there are any issues or challenges with our business relationship, please let me know so we can work together to resolve them. I'm here to assist in any way that can be helpful.

Looking forward to your feedback.

当老客户突然停止了消息

可以用轻松的方式表达关心：It'sbeenalong time since I received your message, I hope everything is okay! Have there been any new developments or changes recently?

介绍新推出的产品或服务，看看是否能引起客户的兴趣

We have recently launched some new products/services that are particularly suitable for businesses like yours.If you are interested, I can provide you with a detailed introduction

跟着跟着客户已读不回了

先把客户防备心降下来

If you've already decided to proceed with another supplier, please let me know so I can respect your choice and not take up more of your time.

然后再提供价值引起兴趣

Since I haven't heard back from you, I have to assume there might be some issues with our business relationship. Please let me know if I can be of any help.

立人设，铺路

If you haven't made your decision yet, I'd feel like I'm not doing my job properly by not reaching out to you.