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报价后客户不回的WhatsApp跟进话术30条

报价后客户不回的WhatsApp跟进话术30条 二三外贸库
2025-10-30
41
导读:报价后客户不回的WhatsApp跟进话术30条
“报价后客户不回”是外贸WhatsApp沟通中最常见、也最考验耐心和策略的阶段。
下面这份《报价后客户不回的WhatsApp跟进话术30条》,我帮你分成 5个实用场景模块(中英双语,可直接复制粘贴使用👇)
🧩 一、报价后1–3天|轻确认,唤醒客户
🎯 目的:确认客户是否收到报价,态度要轻,不逼单。
1️⃣Hi [Name], just want to confirm if you received my quotation for [product]. 😊嗨,[客户名],想确认一下您是否收到了我关于[产品]的报价。
2️⃣Hope everything’s going well. Did you get a chance to check my quotation sent on [date]?希望您一切顺利。请问您是否有机会查看我在[日期]发送的报价?
3️⃣Hi [Name], just following up to make sure my quotation didn’t end up in your spam folder. 😄嗨,[客户名],跟进一下,确认下我之前的报价没有被系统误判进垃圾箱吧😄。
4️⃣If you have any feedback or target price, I’d be happy to adjust the offer for you.如果您有任何反馈或目标价,我很乐意帮您做出调整。
5️⃣No rush at all, just wanted to ensure the details reached you safely. 🙏完全不急,我只是想确认信息是否顺利送达您那边 🙏。
⚙️ 二、报价后4–7天|轻触发,引导对话
🎯 目的:制造对话机会,不要只是“问有没有消息”。
6️⃣Hi [Name], just checking in — are you still considering the [product model] I quoted last week?嗨,[客户名],想确认一下您是否还在考虑我上周报价的[产品型号]?
7️⃣I recently helped a client in your market with a similar project — would you like me to share some photos?我最近刚帮您所在市场的一位客户完成了类似项目,要不要我分享一些照片给您参考?
8️⃣If you’re comparing suppliers, I can prepare a quick comparison sheet to help you evaluate better.如果您在比较不同供应商,我可以帮您做一份快速对比表,方便评估。
9️⃣Just want to check if you have a target budget in mind, so I can quote more accurately next time.想请教一下您是否有一个目标预算,这样我可以更精准地帮您报价。
10️⃣I’m working on some better shipping options this week — would you like me to update you once confirmed?我这周正在优化更好的运输方案,要我确认后第一时间发给您吗?
💡 三、报价后10天以上|客户仍不回,增加价值感
🎯 目的:不是催单,而是提供新内容、保持存在感。
11️⃣Hi [Name], just a quick update — we’ve upgraded the [product name] with a new design. Would you like to see photos?嗨,[客户名],快速更新一下,我们刚升级了[产品名称]的新设计,要不要我发几张图片您看看?
12️⃣We’ve just received great feedback from another client using the same model — would you like to read their comments?我们刚收到另一位使用相同款式客户的好评,要不要我发给您参考?
13️⃣By the way, our factory will have a small promotion for this model next week. Want me to send details? 😉顺便说一下,我们工厂下周会有一个关于此款产品的小促销,要我发细节给您吗?😉
14️⃣If price is a concern, I can suggest an alternative model with similar specs but better cost.如果价格是主要考虑,我可以推荐一款性价比更高的替代型号。
15️⃣Just to keep you updated — raw material prices are expected to rise soon, so now’s a good time to confirm if you’re still considering this model.提醒您一下,原材料价格近期可能会上涨,如果您还在考虑这款,现在是个不错的时机。
🧲 四、长期没回|激活+关系维护型(2–4周后使用)
🎯 目的:重新唤起记忆,不显突兀;让客户知道你“还在”。
16️⃣Hi [Name], how have you been? Haven’t heard from you for a while — hope your business is going well.嗨,[客户名],最近好吗?有段时间没联系了,希望您那边一切顺利。
17️⃣We’ve added some new models this month — would you like me to share our latest catalog?我们这个月上新了一些款式,要不要我发最新的产品目录给您看看?
18️⃣Hi [Name], I remember you were interested in [product]. Some of our clients found the new version very useful — would you like details?嗨,[客户名],记得您之前对[产品]有兴趣,我们的新版本在一些客户中反响很好,要我发您详情看看吗?
19️⃣We’ve just optimized the packaging for better cost and safety during shipment — want to check it out?我们刚优化了包装方案,运输更安全、成本更低,要不要看一下?
20️⃣Just keeping in touch 😊 Anything new on your side lately?保持联系😊 最近您那边有什么新项目吗?
🚀 五、带轻促单意图的“温和收尾”型
🎯 目的:适度营造时效,不显逼单,推动客户表态。
21️⃣Hi [Name], just wanted to let you know we’ll adjust prices next month due to cost changes — if you’re planning to order, now’s a good time.嗨,[客户名],提醒一下我们下个月会因成本调整价格,如果您有计划下单,现在是个好时机。
22️⃣We’ll close production slots soon for this month — do you want me to hold one for your order?我们本月的生产排期快满了,要不要我先帮您保留一个位置?
23️⃣Just a kind reminder — this model’s stock is running low. If you still need it, we can prioritize your order.温馨提示,这款库存快要告罄了,如果您还需要,我们可以优先安排。
24️⃣I can keep this quotation valid for another 7 days — please let me know if you need any adjustment.我可以帮您延长报价有效期7天,如有需要调整的地方请告诉我。
25️⃣Before I close this quote, I just wanted to double-check — are you still evaluating this model, or shall I follow up later?在关闭这个报价前,我想再次确认下:您还在评估这款产品吗?或者我稍后再跟进也行。
❤️ 六、客户仍无回复?保持长期互动!
🎯 建议每月轻触一次,持续曝光你的专业与品牌。
26️⃣Hi [Name], how’s business going recently? We’re working with more clients in [market name] this month.嗨,[客户名],最近生意怎么样?我们这月刚和[市场名称]的几位客户展开合作。
27️⃣Hope everything’s going well — just sharing a short video of our latest production line. Thought you might find it interesting. 🎥希望您一切顺利——分享一个我们最新生产线的短视频,您可能会感兴趣🎥。
28️⃣We’re preparing for [exhibition name/month] — will you be attending this year? Would love to meet in person.我们正在准备参加[展会名称/月份],您今年会参加吗?很期待能当面见面。
29️⃣Hi [Name], we’ve just optimized our shipping plan for South America — could help reduce freight cost by 12%. Want me to send details?嗨,[客户名],我们刚优化了发往南美的运输方案,可节省约12%的运费,要我发详情吗?
30️⃣Always great to stay in touch — even if timing wasn’t right before, we can always explore future opportunities together. 🙌很高兴能一直保持联系——即便之前时机不合适,未来我们依然有很多合作机会🙌。
📌 使用建议:
  • 每次跟进间隔 3–7天比较自然。
  • 不要连续三次都问“Any update?”
  • 每次跟进要带信息点(新品、运费、客户案例、价格波动等)。
坚持3轮节奏跟进(短期确认 → 提供价值 → 时效提醒),转化率明显上升。
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