In order to send you the best suitable sample for RTV-123,may I confirm some information with you as follow:
3.Mixing Ration of Catalyst?
As soon as confirm information,sample will be prepared for you immediately.
Sample have arranged in our R&D department, and it will finished within 3days.
Here in order to send you this sample safety &correctly. May I confirm some information with you as follows:
Once the sample is ok, I will send you without delay.
国外客户一般不喜欢透露私人电话, 我们可以在送样地址信息确认的时候，迂回地问客户手机号码，这样方便后续加客户whatsapp，或有紧急事件的时候可以直接打电话给客户本人。
Sample is no problem, I can apply 2Kg RTV123 as your requirements. As my company ’ s rules, Sample is in free of charge. Shipping cost will be afford by yourself.
As just checked UPS,it's 100$,or do you have your own account?
Pls advise it, tks in advance!
2. 你找客户
DearKevin,
Sampleis no problem,…同上
Asjust checked UPS, it's $100, here in order to show our sincerity, I will try my best to apply if my company can share it by half and half, (or go 50 and 50 口语化表达)that mean you only need to afforded $50 as the long time business investment, will be that acceptable for you?
PS:we support small amount by Paypal&Western Union.
Waiting for your reply soon.
3. 价值说服法
Personally, I really want to support you. However, every company has his or her rules, we can't break it as only one customer.
What's the price you buy the silicone from local market?
If it's higher $5/kg or above than us, and you can import 5tons/year, then5*5000=$25,000
That means today you just need to pay 50$ which can help you save more than 25,000$ every year at least it's really worth to invest it. Pls kindly to reconsider it again.
Waiting for your comments soon.
Personally, I really want to support you. However, affording half of the shipping cost is the best efforts we can do for you.
Giving others opportunity is the same for yourself. And we are regret that we can't go head as just the small amount $50,so,I have another proposal for you.
We will return the rest shipping cost for you if your testing feedback is not good if I can apply successfully to my company.What's your idea?
1. 样品派送前详情确认
Hi Kevin,
Your sample is ready.
Attached is the sample details of its packing picture, sample tag, invoice for custom clearance, delivery note, video, pls check &confirm it.
If that is ok, sample will be sent to you within 1-2 days.
Waiting for your confirmation ASAP.
2. 样品派送后通知
Your sample has sent out this afternoon by UPS. The tracking No. is XXXXXXXXXX. You can go www.ups.com to follow it.Normally it can be arrived to you within 3 days.
Once you get it,pls let me know,tks in advance.
Just checked the UPS, it have received by Jim dated 12th of Oct of 2015.
May I know have you got it?
If so, does it all in good conditions?
Should you any questions welcome to anytime.
Glad to hear you have got the sample in good conditions.
Here are some warm tips for you.
Pls keep all the sample attachments like sample tag, video, COA etc.
So that you it's easy&convenient for you to check the sample details.
Since addition cured silicone is a very sensitive material, pls test it with condensation silicone separately.
BTW, when will you test the samples?
(迂回主动问客户具体测样时间便于下次样品测样情况的跟进)
Any help welcome to me anytime
【模板一】
It's more than 2 weeks past since you have got the samples.
Do you have any comments for the feedback? Or do you need any technical support from us? pls don't hesitate to let me know anytime.
Hope to hear from you soon.
It's more than 2 weeks past since you have got the samples. Do you have any comments for the testing?
We really hope you to get your feedback this month so that we can prepare the raw material for you in advance in avoid any delay for our busy season.
I am so happy to share you a good news about one of our valuable customers who like you making artificial stone casting. He is quite happy with our silicone and give us some positive comments.
Please check it as follows:
My friend, dear Scott, attached is the table of our customer visit & sample trace. If you have any good suggestion for our products, please don’t hesitate to let us know.
虽然自己很想要拿到客户的测试进展， 但不能表现的急于求成， 可以用这种给客户分享其他客户反馈和附上客户回访表，让客户提好的建议给客户一种只是follow 不是push的， 很舒服乐于接受的感觉。
New week again, wish you have a good start.
Glad to tell you that we just researched a new kind catalyst, below is the advantage:
If you have any customers in this requirement,we can send you somesamples in your future orders.
分享新产品信息， 和客户保持适当的联系，同时也可以旁敲侧击地知道目前客户样品的情况。
资料来源：综合整理自财联社、人民日报、21世纪经济报道、中国出口信用保险公司等
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