外贸英语：处理问题纠纷

关键词

We received 100 coffee sets last month. We were sorry to find that 15 sets were badly damaged.

我们上个月收到了100套咖啡用具，但很遗憾地发现其中15套严重损坏。

Have you checked into the cause of the damage? I suppose the breakage might have happened en route.

您检查了受损原因吗？我想破损可能是在运输途中发生的。

The shipping company said that as the cartons containing the coffee sets appeared to be in good condition, they're not responsible. Therefore, we can only assume the damage must be due to careless handling at some stage prior to shipment.

航运公司说由于装有咖啡用具的纸箱看起来外观良好，他们对此不负责任。因此，我们只能猜测损坏是由装运前某个阶段的操作不当造成的。

关键词

After going over the L/C clauses, we have found some discrepancies between your L/C stipulations and the terms of our sales contract.

在检查了信用证条款后，我们发现你们信用证的规定与我们销售合同的条款有出入。

First of all, the drawee of the draft should be "Millen Bank", not "Millen Corp."; secondly, the port of destination should be changed from "Boston" to "New York".

首先，汇票的付款人应该是“米伦银行”，而不是“米伦公司”；第二，目的港应由“波士顿”改为“纽约”。

As it is a tight schedule, we hope the new L/C will reach us within a week so we can ship the goods within the contracted time.

由于时间紧迫，我们希望新的信用证能在一周内到达，以便我们能在合同规定的时间内装船。

关键词

I'm sorry to tell you that we are unable to get the goods you ordered ready by the end of this month.

很抱歉地告诉您，我们无法在本月底准备好您所订的货物。

I'm so sorry. That's just come up really unexpectedly. And we will try our best to get the shipment ready as early as possible.

我很抱歉。这完全出乎意料。我们会尽最大努力尽早准备好货物。

I believe you will extend the shipment date of your L/C to July 10 and validity to July 30 to enable us to effect the shipment in question, will you?

我相信你们会将信用证的装船期展延至7月10日，有效期展延至7月30日，以便我方能办理这笔装运，对吗?