随着国际化商务沟通及互联网的普及，商务邮件的重要性也日益凸显。它方便、快捷、经济，作为贸易活动中的沟通手段发挥着重要作用。懂得如何与对方通过邮件沟通，是从事商务工作的必备技能。下面，让我们一起开启新的学习，“精读”邮件技巧的实用会话吧！
对·话
Mr. Green: Lisa, I've just got your e-mail but I'm afraid it's not very clear. May we take a few minutes to talk about it?
Lisa: Yes, of course. What are the problems?
Mr. Green: First, you need to get to the point quickly. The small talk at the beginning is not necessary.
Lisa: Isn't it rude to jump straight in?
Mr. Green: No. Usually, business people are very busy. They don't want to waste time reading unnecessary words. So, be brief.
Lisa: OK.
Mr. Green: Also, your e-mail seems a bit confusing. You mention three different things in one long passage. It's hard for me to understand at the first reading.
Lisa: Oh, sorry. What should I have done?
Mr. Green: It's better to put them in three separate paragraphs or write three e-mails under different subject headings.
Lisa: I see. That makes it easier to get the main points, does it?
Mr. Green: Yes. The last problem is the spelling. Every time you write an e-mail, do reread it to check for grammar and spelling mistakes before you press "send". Otherwise, it makes you, and the company, seem rather unprofessional.
Lisa: I'm very sorry for all the mistakes but thank you for telling me about them. I'll write it again and send you the new one!
格林先生：丽萨，我刚收到你的邮件，但是恐怕邮件写得不够清楚。我们可以花几分钟谈一谈吗？
丽萨：好的，当然可以。有什么问题呢？
格林先生：首先，你需要迅速进入正题。开始的闲聊是没必要的。
丽萨：直接进入正题是不是不太礼貌？
格林先生：不会的。商务人士通常都很忙。他们不想浪费时间读些不必要的信息。所以，保持简洁。
丽萨：好的。
格林先生：另外，你的邮件写得好像有点混乱。你在一个长段中提到了三件不同的事情，这让我第一遍读的时候很难理解。
丽萨：哦，对不起。我应该怎么做？
格林先生：你最好把三件事分别放在三个不同的段落中，或者是写三封不同标题的邮件。
丽萨：我明白了。这样做便于把握要点，对吗？
格林先生：对。最后一个问题就是拼写。每写完一封邮件，都要在点击“发送”键之前再读一遍，检查其中的语法和拼写错误。否则，邮件中的错误会让你和公司都显得很不专业。
丽萨：我为所有错误感到抱歉，感谢您向我指出这些错误。我会再写一份邮件发送给您。
脚本分析
(1) brief
adj. 简短的
(2) otherwise
adv. 否则，与之不同地
(3) unprofessional
adj. 非专业的，外行的
(4) May we take a few minutes to talk about it?
take time to do...
花时间做……
(5) First, you need to get to the point quickly.
get to the point
言归正传，直截了当地说
(6) Isn't it rude to jump straight in?
jump straight in
直接进入正题
(7) Every time you write an e-mail, do reread it to check for grammar and spelling mistakes before you press "send".
do+ 动词原形
表示强调
check for
检查
拓展表达
highlight v. 强调
bullet point 重点内容
regarding prep. 关于
involve v. 让……参与进来
due adj. 预期的
issue n. 问题
echo v. 附和（某观点）
bring up 提出观点
direction n. 指示
expedite v. 加快
check in 获取信息，汇报
I am writing to follow up on our earlier decision on the promotions in Q4.
我写邮件来是为了跟进我们之前对第四季度促销的决定。
I would appreciate it very much if you would reply by next Friday.
如果您能在下周五前答复，我将不胜感激。
Please let me know what time suits you best.
请让我知道什么时间最适合您。
职
场
Tips
发送电子邮件时，需要精心构思。在撰写时，尤其要注意主题明确、语言流畅、内容简洁。根据收件人与自己的熟络程度、等级关系、对内或对外性质的不同，选择恰当的语气进行论述。此外，尽可能避免拼写错误，这是对他人的尊重，也是自己态度的体现。在邮件发送之前，务必仔细阅读一遍，检查好后再发送。
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