在商务往来中,接待客户或是自己出差时都离不开住宿问题,如何与酒店方进行沟通,做好房间安排,关系到企业留给客户的印象分。
在本篇文章中,我们将一起学习预订酒店的实用表达。
对话
Receptionist: Good afternoon! Holiday Inn. How may I help you?
Louisa: Hello! I'd like to make some reservations. I need two rooms for my guests in my name.
Receptionist: OK. May I have your name please?
Louisa: Of course. My name is Louisa Kailer from KAD Computer Systems. My guests' names are Naomi Singh and Andrea Koss.
Receptionist: Naomi Singh and Andrea Koss... Right, no problem. When will they be arriving?
Louisa: Next Sunday afternoon. They will stay for two weeks.
Receptionist: Sunday afternoon, will be September 5, and leaving on September 18.
Louisa: Exactly.
Receptionist: OK. Anything else I can do for you?
Louisa: I wonder if you can arrange one conference room for them for two days.
Receptionist: Sure, on which days do they need it?
Louisa: Um... I'm not sure about that right now, but I will call you as soon as I make sure.
Receptionist: OK. I see.
Louisa: Thank you very much. Bye-bye.
Receptionist: Bye.
脚本分析
(1)
I'd like to make some reservations.
我想要预订房间。
I would like to do…
我想要……
make reservations
预订
(2)
I need two rooms for my guests in my name.
我需要以我的名义订两个房间。
in my name
以我的名义
(3)
When will they be arriving?
他们什么时候到?
(4)
arrange one conference room for them
为他们安排一个会议室
arrange sth for sb
为某人安排某物
(5)
as soon as
只要
拓展表达
vacancy
空房
a single/double/triple room
一个单人间/双人间/三人间
a suite
套房
pool
泳池
spa
水疗
sauna
桑拿
24-hour front desk service
24小时前台服务
complimentary breakfast/coffee/tea
免费早餐/咖啡/茶
valet parking
代客泊车
I'd like a room with an en-suite bathroom.
我想订一间带独立卫浴的房间。
Dose the room have Internet access?
房间内是否有网络连接?
TIPS
记得充分考虑好住房需求,然后进行逐一问询哦。
预订酒店
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