旅游英语
【讨论行程】
安顿好来客的住宿出行后,我们也应当针对接下来的日程安排,提前和对方沟通接洽。无论是旅游观光、体验风土人情,还是必要的商务活动,都要得体地告知对方。那么,如何在交流中了解顾客的个性化需求从而及时作出调整呢?还是让我们从基础的对话开始学起。
对话
Wang Min: Good morning, Mr. White. Did you sleep well last night?
Mr. White: Yes, thank you. How about you?
Wang Min: Very well!
Mr. White: Have you got the itinerary you prepared for our group?
Wang Min: Yes, I have. Here's a copy of the itinerary. Please read it to see if any changes are needed.
Mr. White: (Reading the itinerary) Yes, we stay in Beijing for four days, visiting the Forbidden City, the Bird's Nest, the Water Cube, the Summer Palace...
Wang Min: A visit to the hutongs in Beijing has also been arranged at your request.
Mr. White: Thank you. Then, we stay in Xi'an for two days, visiting the Terracotta Warriors and Big Wild Goose Pagoda. Then go to Shanghai by air and stay for two days, visiting the Shanghai World Expo and the Bund. OK, that all seems as it should be.
Wang Min: Great.
脚本分析
1. Terracotta Warriors
兵马俑
2. Big Wild Goose Pagoda
大雁塔
3. at one's request
依照某人的请求
4. Have you got the itinerary you prepared for our group?
你拿到为我们准备的行程了吗?
itinerary
行程,旅行路线
prepare sth for sb
为某人准备某物
5. Please read it to see if any changes are needed.
请阅读一下,看看是否有需要更改的地方。
拓展表达
1. tentative
暂定的
2. courier
向导,导游
3. business visit
商务考察
4. assist sb in sth/doing sth
在某方面帮助某人
5. This itinerary leaves us plenty of leeway.
这个旅行计划给我们留有很多自由活动的空间。
6. This way has no heavy traffic and is faster.
这条路交通不拥挤,比较快。
TIPS
1. Share enough information in time so your clients can use the information and the itinerary as their main travel documents.
及时分享充分的信息,这样你的客户就可以将这些信息和行程作为他们主要的旅行文件。
2. Consider the geography of the destination and plan out logical routes.
考虑目的地的地理位置,规划出合理的出行路线。
3. Remember to take your clients' ideas into account as well.
记住,也要考虑到客户的想法。
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