【期刊追踪】JOM 2026年第72卷论文（四）

论文 01　熟悉是助力还是阻碍？产品开发团队中熟悉度的作用

标题：Help or Hindrance? The Role of Familiarity in Product Development Teams

作者：Ramachandran, Karthik; Tereyağoğlu, Necati; Unal, Murat

DOI：10.1002/joom.70022

摘要：For products developed through a collaboration of specialized groups, success requires craft and engineering ingenuity from designers who focus on specific attributes, coupled with synchronized coordination between various design groups. Although shared work experience in the team—or familiarity—can improve coordination, it can deter creativity. We empirically study the impact of team familiarity on market performance of products by focusing on product development in the video game industry by coupling a granular database of development credits with sales data for video games. Although familiarity among coordinators has a positive effect on performance, familiarity among designers has a negative effect. Further, the positive (negative) effect of familiarity among coordinators (designers) is present even if familiarity is built through roles other than coordination (design). Overall, team familiarity is associated with a decrease in the product's market performance. Our results suggest that infusing fluidity in design roles and maintaining stability in coordination roles could improve the performance of new products.

中文要点：本文考察产品开发团队成员之间的熟悉度如何影响新产品的市场表现。研究以电子游戏开发团队为情境，将团队成员的既往合作经历与产品销售表现相结合。结果显示，团队熟悉度并非始终有利于产品开发：协调人员之间较高的熟悉度能够改善产品表现，而设计人员之间较高的熟悉度反而会降低产品表现，而且这种差异并不取决于熟悉关系最初形成于何种角色。研究表明，熟悉度对产品开发的作用取决于成员承担的具体任务，企业可以在设计岗位保持一定的人员流动性，同时在协调岗位维持相对稳定的合作关系。

论文 02　中层管理者如何影响一线员工创意生成：来自医疗运营的证据

标题：How Middle Managers Affect Frontline Idea Generation: Evidence From Healthcare Operations

作者：Mosner, Felix L.; Sting, Fabian J.; Chandrasekaran, Aravind

DOI：10.1002/joom.70018

摘要：This multiple case study develops a mid-range theory on how frontline idea generation is affected by the actions of an organization's middle management. The study draws from four acute-care hospitals in Germany and involves 36 semi-structured interviews with representatives from all hierarchy levels. We use mission statements from these hospitals to measure top management's strategic intent regarding frontline idea generation. Then we analyze the idea generation performance of 156 nurses from the hospitals and link it to specific middle management behaviors. The cross-case analyses reveal that middle managers' shaping of nurses' innovation identity improves nurses' idea generation performance. However, this connection also means that middle managers' own forays into innovation can impede frontline idea generation. We find that middle managers' supportive behavior is largely independent of top management intent, a dynamic that offers both advantages and risks. These insights extend our knowledge about the role of middle managers in frontline idea generation.

中文要点：本文基于德国4家急性护理医院的多案例研究，考察中层管理者如何影响一线员工的创意生成。研究发现，中层管理者通过塑造护士的创新身份，即使员工认识到提出和发展新想法也是其工作角色的一部分，能够提高一线员工的创意生成表现；但中层管理者自身过多参与创新活动，反而可能抑制一线员工提出想法。研究还发现，中层管理者的支持行为在很大程度上独立于高层管理者的战略意图，说明中层管理者在连接组织创新战略与一线创新活动方面发挥着重要作用。

论文 03　公共治理与买方驱动治理在中国供应商可持续发展中的作用

标题：The Role of Public and Buyer-Driven Governance for Supplier Sustainability Development in China

作者：Xiao, Cheng-Yong; Wilhelm, Miriam; Pagell, Mark; van der Vaart, Taco

DOI：10.1002/joom.70017

摘要：Governments and regulatory agencies in emerging countries are increasingly enforcing labor and environmental protection laws. However, how this growing public governance interrelates with existing buyer-driven governance to influence supplier sustainability development remains unclear. To address this gap, we conducted a longitudinal case study involving two rounds of extensive data collection at nine Chinese suppliers of COSMOS, a European multinational company in the consumer electronics industry. We identify three distinctive configurations of how public governance and buyer-driven governance jointly influence supplier sustainability development. Identifying these configurations builds on prior research that distinguishes between competitive, complementary, and coexistent interactions between public and private governance. We extend this literature by uncovering the causal mechanisms through which each configuration gives rise to a unique sustainability development trajectory. Specifically, we unpack the different elements of each configuration and analyze their influence on suppliers' willingness and ability to pursue sustainability improvement. We conclude by delineating the boundary conditions that define the generalizability of our findings across contexts.

中文要点：本文通过对一家欧洲跨国消费电子企业的9家中国供应商开展纵向案例研究，分析公共治理与买方驱动治理如何共同影响供应商的可持续发展。研究识别出公共治理与买方治理之间三种不同的互动配置，并进一步揭示这些配置影响供应商可持续改善意愿和能力的作用机制。研究发现，仅依赖强制性执法而缺乏激励措施的公共治理可能削弱供应商参与买方可持续发展计划的意愿；当地方政府同时采用处罚、资金支持和培训等手段，并与买方的可持续发展项目形成互补时，更有利于供应商实现可持续改善。研究表明，买方需要根据不同地区的公共治理环境采取差异化的供应商可持续治理策略。

论文 04　前进一步，后退两步：行为干预开发项目中结果、交付物与手段不确定性的管理

标题：One Step Forward, Two Steps Back: Managing Uncertainties in Outcomes, Deliverables, and Means in Behavioral Intervention Development Projects

作者：Cash, Philip; Kreye, Melanie E.; Browning, Tyson R.

DOI：10.1002/joom.70024

摘要：We take an extended perspective on project success that includes post-project outcomes as well as at-end and during-project success. To manage projects accordingly, we conceptualize three corresponding orders of uncertainty (outcomes, deliverables, and means uncertainties). We study 11 cases of behavioral intervention development (BID) projects to explore how managers handle each of the three orders of uncertainty to achieve post-project success—fully, partially, or not at all. Our analysis suggests several key insights. The hierarchical nature of multi-order uncertainty management implies that decreasing a higher-order uncertainty (e.g., outcomes) increases the next-lower order (e.g., deliverables). In the studied cases, reducing outcomes uncertainty tended to increase deliverables and means uncertainties—causing one step forward to seem like two steps backward. Thus, the sequence of uncertainty-management activities matters, with post-project success linked to reducing outcomes uncertainty before deliverables and means uncertainties. Violations of this sequencing were associated with uncertainty masking, a failure to acknowledge uncertainty that misdirected uncertainty-management activities. Moreover, the uncertainty-management activities must be timely, lest they become misaligned with other project activities. These findings elaborate the theorized relationships between uncertainty management and project success. We further outline how project managers can manage uncertainty by reframing outcomes, rescoping deliverables, and replanning means.

中文要点：本文将项目成功扩展至项目结束后的实际结果，并据此区分结果不确定性、交付物不确定性和手段不确定性三个层次。基于11个行为干预开发项目的案例研究，作者发现三类不确定性具有层级关系：降低较高层次的不确定性可能暂时增加下一层次的不确定性，因此项目推进过程中可能出现“前进一步、后退两步”的现象。研究进一步表明，不确定性管理的顺序十分重要，项目团队应首先降低结果不确定性，再处理交付物和手段不确定性；如果顺序被打乱，则可能出现“不确定性掩盖”，使管理活动偏离真正需要解决的问题。

论文 05　循环经济转型中数字平台的双重经纪作用

标题：The Dual Brokerage Role of Digital Platforms in the Transition to a Circular Economy

作者：Do, Quynh; Stevenson, Mark

DOI：10.1002/joom.70025

摘要：The transition to a circular economy hinges on effective brokerage—the work of intermediaries in connecting innovative closed-loop recyclers (the niche) with the established waste network (the regime). While brokerage theory and its classical tertius iungens/gaudens typology explain how a broker's strategic intent shapes their behaviors, it offers limited insight into how brokers operate at the niche-regime interface, a context defined by inherent tensions. This inductive study of a digital platform intermediary in the post-industrial textile waste contexts of Bangladesh and India addresses this by theorizing brokerage as a set of tension-derived strategies. Our empirical findings identify three tensions: network structure, operational capability, and socially sustainable capability tensions. We then show how the platform addresses these tensions through a dual role: structural brokerage, via semi-disintermediation, and capability brokerage, via standardization and legitimization. In addition, the platform engages in identity work to overcome its own challenge of being a new network actor. We contribute a novel contingent perspective on brokerage by unpacking a broker's response to inherent tensions in a transition period. The research also shows how technology-based intermediaries can be deployed to manage reverse flows, and it furthers understanding of how informal actors can be integrated into formal supply chains.

中文要点：本文以孟加拉国和印度工业后纺织废弃物网络中的数字平台为研究对象，考察数字平台如何连接新兴的闭环回收企业与既有废弃物网络。研究识别出网络结构、运营能力和社会可持续能力三类张力，并发现数字平台通过两种经纪角色应对这些张力：一是通过半去中介化发挥结构经纪作用，二是通过标准化和合法化发挥能力经纪作用。同时，作为网络中的新进入者，数字平台还需要通过身份建构获得自身合法性。研究表明，数字平台在循环经济中的作用并不仅是信息匹配，还包括重构网络关系、提升参与者能力以及推动非正式参与者融入正式供应链。

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