工厂英文500句，全部适配外贸工厂：接待客户、车间讲解、QC验厂、订单谈判、WhatsApp/Facebook社媒私信、邮件、视频看厂。
模块一：客户来访 & 厂区接待（1-80 句）
-
Welcome to our factory. 欢迎来到我们工厂。 -
Let me show you around our workshop. 我带您参观我们车间。 -
This way please. 这边请。 -
Please take a seat and have some water. 请坐，喝点水。 -
Are you visiting our factory for the first time? 您是第一次来我们工厂吗？ -
How long have you been in this industry? 您从事这个行业多久了？ -
Our factory was established in 2010. 我们工厂成立于 2010 年。 -
We are a professional manufacturer, not a trading company. 我们是源头生产工厂，不是贸易公司。 -
We specialize in customized silicone products. 我们专业做硅胶定制产品。 -
We support OEM and ODM orders. 我们支持 OEM 和 ODM 订单。 -
Our factory covers an area of 12,000 square meters. 我们工厂占地 12000 平方米。 -
We have more than 200 skilled workers. 我们拥有 200 多名熟练工人。 -
We have 8 production lines in total. 我们一共有 8 条生产线。 -
Our monthly output can reach 500,000 pieces. 我们月产能可达 50 万件。 -
Let’s start the tour from the raw material warehouse. 我们从原料仓库开始参观。 -
Would you like to watch the production process? 您想看看生产流程吗？ -
Please wear this safety helmet before entering the shopfloor. 进入车间前请戴好安全帽。 -
Please do not touch the running machines. 请勿触碰运转中的机器。 -
No photos in this area, sorry. 这个区域禁止拍照，抱歉。 -
We have our own R&D department. 我们拥有自己的研发部门。 -
Our design team can make drawings according to your idea. 我们设计团队可以根据您的想法出图纸。 -
We can develop new molds for your custom products. 我们可以为您定制产品开发新模具。 -
The mold lead time is about 15 to 25 days. 模具交期大约 15-25 天。 -
The mold cost will be refunded when your order quantity reaches the target. 当订单量达到约定数量，模具费可以返还。 -
We have passed ISO9001 quality certification. 我们通过 ISO9001 质量认证。 -
Our products meet CE and FDA standards. 我们产品符合 CE、FDA 标准。 -
We can provide test reports for you. 我们可以给您提供检测报告。 -
What is your target market? 您的目标市场是哪里？ -
Do you have your own brand? 您有自己的品牌吗？ -
We can print your logo on the product. 我们可以在产品上印制您的 logo。 -
Silk print, emboss and deboss logo are available. 丝印、凹凸压印 logo 都可以做。 -
What is your expected order quantity? 您预计订单数量是多少？ -
What is your target price? 您的目标价格是多少？ -
We will prepare the quotation for you after the visit. 参观结束后我们给您准备报价单。 -
Our sales manager will send you PI later. 稍后我们销售经理会发送形式发票给您。 -
We can make samples for your quality check. 我们可以打样供您确认品质。 -
The sample cost is refundable for bulk orders. 大货订单样品费可退还。 -
Sample time is 3-7 working days. 样品周期 3-7 个工作日。 -
We can send samples by DHL, FedEx or UPS. 样品可以走 DHL、联邦或者 UPS 快递。 -
The sample freight will be at your side. 样品运费由贵方承担。 -
Let’s go to our meeting room to discuss details. 我们去会议室洽谈细节。 -
Would you like some tea or coffee? 您想要茶还是咖啡？ -
Do you have any questions about our production? 关于我们生产，您有什么问题吗？ -
We accept factory audit. 我们可以接受验厂。 -
Many big brands audit our factory every year. 很多大品牌每年都会来我们工厂验厂。 -
We can arrange third-party inspection before shipment. 出货前我们可以安排第三方验货。 -
Our working hour is from 8:00 to 18:00. 我们上班时间早上 8 点到下午 6 点。 -
Workers work two shifts during peak season. 旺季工人实行两班倒。 -
We have strict attendance management for workers. 我们工人考勤管理严格。 -
Our HR department manages all staff training. 人事部负责所有员工培训。 -
Safety training is mandatory for every new worker. 所有新员工必须参加安全培训。 -
We have a fire exit on each floor. 每层都设有消防通道。 -
Fire drills are held every quarter. 每季度开展消防演练。 -
Waste material will be recycled properly. 废料会做合规回收处理。 -
We follow environmental protection rules. 我们遵守环保法规。 -
Let me introduce our production manager to you. 我给您介绍我们生产经理。 -
This is our QC supervisor. 这位是我们质检主管。 -
He is responsible for all quality inspection. 他负责全部质检工作。 -
She is our product designer. 她是我们产品设计师。 -
We have a professional after-sales team. 我们有专业售后团队。 -
Any quality problem, please contact us immediately. 如有任何质量问题，请立刻联系我们。 -
We will reply your email within 24 hours. 我们会在 24 小时内回复您邮件。 -
We can communicate via WhatsApp or Facebook. 我们可以通过 WhatsApp 或者 Facebook 沟通。 -
What language do you prefer for communication? 您偏好什么语言沟通？ -
We have English-speaking sales team. 我们销售团队会英文。 -
We can provide product catalog in PDF. 我们可以提供 PDF 产品目录。 -
Would you like a physical catalog? 您需要纸质产品画册吗？ -
We update new products every month. 我们每个月都会上新产品。 -
Our R&D team develops 5~10 new items monthly. 研发团队每月开发 5-10 款新品。 -
We can adjust color according to your Pantone number. 我们可以按照潘通色号调色。 -
We have many color options for this item. 这款产品有多种颜色可选。 -
We can customize the product size. 我们可以定制产品尺寸。 -
Thickness and hardness can be adjusted. 厚度、硬度都可以调整。 -
What packaging do you need for the goods? 您需要什么样的产品包装？ -
We offer polybag, color box and gift box packaging. 我们提供塑料袋、彩盒、礼盒包装。 -
We can print your brand info on the package. 包装上可以印刷您品牌信息。 -
We can customize shipping carton. 外箱也可以定制。 -
Carton size can be designed to fit container loading. 外箱尺寸可以设计，方便装柜。 -
We will calculate container loading quantity for you. 我们会帮您核算装柜数量。 -
Let’s take a photo together at the factory gate. 我们在工厂门口一起合影吧。 -
模块二：车间生产 & 设备管理（81-180 句，对应原图 downtime、efficiency、shopfloor 等词汇）
-
Please go to the shopfloor and get the real-time data. 请到车间去拿实时数据。 -
Shopfloor managers monitor daily production status. 车间主管监控每日生产状态。 -
We have to reduce machine downtime. 我们必须减少机器停机时间。 -
Unexpected downtime will delay production schedule. 突发停机将会延误生产排期。 -
We need to increase production efficiency. 我们需要提升生产效率。 -
Training helps improve workers’ working efficiency. 培训有助于提升工人作业效率。 -
This equipment is imported from Germany. 这台设备是德国进口的。 -
I am in charge of all the equipment on this shopfloor. 我负责这个车间的所有设备。 -
Equipment maintenance is arranged every week. 设备每周安排保养维护。 -
We check equipment before starting production every morning. 每天开工前我们检查设备。 -
Broken equipment will be repaired immediately. 损坏设备会立刻维修。 -
This production line can assemble ten different models. 这条生产线可以组装十个不同型号的产品。 -
This model is our best-selling item. 这个型号是我们的爆款产品。 -
We can adjust the machine for new model changeover. 换型号时我们可以调试机器。 -
It's important to conduct a first article check for every model changeover. 每一次换型，做首件检验是非常重要的。 -
First article inspection confirms dimension and appearance. 首件检验确认尺寸与外观。 -
Assembly line workers are responsible for product assembly. 流水线工人负责产品组装。 -
The capacity of this assembly line is 8000 pieces everyday. 这条组装线日产能 8000 件。 -
We don’t have enough capacity to complete this order within one week. 我们一周内产能不足以完成这个订单。 -
We will add extra shifts if you need earlier delivery. 如果您需要提前交货，我们可以加班次。 -
The production process is divided into 5 main steps. 生产工艺分为 5 个主要步骤。 -
The line leader must monitor all production processes. 线长必须监控全部生产工艺过程。 -
Every procedure must follow the standard work instruction. 每一道工序必须遵守标准作业指导书。 -
There are tens of standard procedures to ensure smooth operations in this factory. 工厂有数十项标准流程保障顺畅生产。 -
The planning team sends the production schedule to each assembly line before 9 o’clock every morning. 计划部每天早上 9 点前把生产排程下发到每条产线。 -
We update the production schedule daily. 我们每日更新生产排期。 -
The engineering team will define the flow chart for this new product before the trial run. 试产前，工程团队会制定这款新产品的流程图。 -
Trial run helps us find potential quality risks. 试产帮助我们发现潜在质量风险。 -
We must review the trial run report to determine the corrective actions. 我们必须复盘试产报告，确定改善措施。 -
The IPQC auditor uses the control plan to check every workstation. 制程巡检员使用控制计划检查每一个工位。 -
IPQC means In Process Quality Control. IPQC 是制程巡检。 -
Every workstation has standard operation instructions. 每个工位都有标准作业指导书。 -
Workers must follow SOP during production. 工人生产期间必须遵守 SOP。 -
Raw materials will be sent to shopfloor after incoming inspection. 原材料来料检验合格后才送入车间。 -
Raw material batch number must be recorded. 原材料批次号必须做好记录。 -
We trace every batch of raw materials. 我们可以追溯每一批原材料。 -
Unqualified raw materials will be rejected. 不合格原材料会做拒收处理。 -
The mixing process is the first step for silicone products. 混料是硅胶产品的第一道工序。 -
The curing time depends on material thickness. 固化时间取决于材料厚度。 -
Temperature will affect product molding result. 温度会影响产品成型效果。 -
Mold closing time needs strict control. 合模时间需要严格管控。 -
The operator will take out finished products after molding. 成型后操作员取出成品。 -
Flash trimming is the next step after molding. 修边是成型之后的下一道工序。 -
Workers cut extra flash on the product. 工人修剪产品多余毛边。 -
Then products go to cleaning station. 之后产品送到清洗工位。 -
We clean the product surface to remove dust. 我们清洗产品表面去除灰尘。 -
Logo printing is done after cleaning. 清洗完成后进行 logo 印刷。 -
Printed products need drying before inspection. 印刷后的产品需要晾干再检验。 -
Defective goods will be separated into rejection area. 不良品会区分放到不良品区。 -
We mark rejected products with red labels. 不良品贴红色标签标识。 -
We analyze the root cause of defective items. 我们分析不良品根本原因。 -
Corrective actions will be implemented to avoid repeated defects. 落实改善措施，避免重复不良。 -
Preventive action will be added into control plan. 预防措施会更新进控制计划。 -
Production supervisor holds daily morning meeting. 生产主管召开每日早会。 -
They review yesterday output and today’s target. 复盘昨日产量，确认今日目标。 -
Daily output report will be sent to management. 每日产量报表提交管理层。 -
We record the actual output vs planned quantity. 记录实际产量和计划产量对比。 -
If output falls behind schedule, we will adjust manpower. 如果产量落后计划，我们会调整人手。 -
We count finished goods every shift. 每个班次统计成品数量。 -
Semi-finished goods are stored in designated zone. 半成品存放在指定区域。 -
Semi-finished products cannot mix with finished goods. 半成品不能和成品混放。 -
We protect semi-products from dust and scratch. 半成品防尘防刮保护。 -
Machine oil should not contaminate the product. 机油不能污染产品。 -
The workshop keeps clean and tidy all day. 车间全天保持整洁。 -
Cleaning work is required after each shift. 每个班次结束需要打扫卫生。 -
We have dust collection system in the workshop. 车间配备除尘系统。 -
Noise level is controlled inside production area. 生产区域控制噪音。 -
Workers must wear uniform in the shopfloor. 车间工人必须穿工服。 -
Gloves and masks are required for certain stations. 部分工位要求佩戴手套口罩。 -
Long hair must be tied up for safety. 长发必须扎起保证安全。 -
We will stop production for safety accident. 发生安全事故我们会立刻停工。 -
We keep maintenance log for each machine. 每台机器都保留保养记录。 -
Spare parts are stored in equipment room. 备件存放在设备室。 -
We purchase spare parts from certified suppliers. 我们从合格供应商采购备件。 -
Machine parameter cannot be changed without permission. 机器参数未经许可不能修改。 -
Engineer will adjust machine parameters. 工程师负责调整机器参数。 -
We record all parameter changes. 所有参数修改都会记录存档。 -
The trial run batch is small for risk test. 试产批次量小，用于风险测试。 -
Mass production can start only after trial run approval. 试产确认合格，才可以启动大货生产。 -
Engineering change notice will be shared to all related departments. 工程变更通知会同步所有相关部门。 -
If customer change design, we will issue ECN. 如果客户变更设计，我们出具工程变更通知。 -
Any design change will affect lead time and cost. 任何设计变更都会影响交期和成本。 -
We need customer written confirmation for design revision. 设计修改需要客户书面确认。 -
The production team will evaluate the impact of change. 生产团队评估变更带来的影响。 -
We can produce small batch trial order first. 我们可以先做小批量试单。 -
Small batch helps test market feedback. 小批量订单用来测试市场反馈。 -
Mass production will start after small batch approval. 小批量确认后启动大货。 -
We track each order through production card. 我们用生产卡追踪每一张订单。 -
Production card records each process status. 生产卡记录每道工序状态。 -
The order number is printed on every production card. 生产卡上印有订单号。 -
We separate different orders to avoid mixing. 区分不同订单，防止混货。 -
Mixing different orders will cause serious mistakes. 订单混料会造成严重错误。 -
The line leader will double check before transfer to next station. 流转到下一个工位前，线长二次复核。 -
We will stop the line if continuous defects appear. 如果出现连续不良，我们会停线。 -
Stop line action is to prevent mass defective goods. 停线动作是为了防止大批量不良品产生。 -
We hold weekly production meeting. 我们每周召开生产例会。 -
Production, QC, purchasing team attend the meeting. 生产、质检、采购团队参会。 -
We discuss bottleneck problems in production. 我们讨论生产瓶颈问题。 -
We set improvement target for each issue. 针对每个问题设立改善目标。 -
We follow up improvement progress week by week. 我们逐周跟进改善进度。
模块三：品质检验 QC / QA（181-280 句，inspection 相关）
-
Visual inspection is a must before packing the finished goods. 成品打包前必须做外观检验。 -
We do 100% visual inspection for every batch. 每一批货我们做全检。 -
For big orders, we use AQL sampling inspection. 大订单我们采用 AQL 抽样检验。 -
AQL standard is agreed with customer before production. AQL 标准在生产前和客户确认。 -
Our QC team checks dimension, appearance and function. 质检团队检查尺寸、外观和功能。 -
Dimension will be measured by caliper. 使用卡尺测量尺寸。 -
We test product hardness with professional tester. 我们用专业仪器测试产品硬度。 -
Function test is very important for silicone items. 功能测试对硅胶产品至关重要。 -
We test tensile strength of raw silicone material. 我们测试硅胶原材料拉伸强度。 -
Color difference will be compared with approved sample. 色差和确认样对比。 -
Approved sample is kept in QC room. 确认样保存在质检室。 -
We keep pre-production sample, bulk sample and shipping sample. 我们留存产前样、大货样、船样。 -
Pre-production sample must be signed off by customer. 产前样必须由客户签字确认。 -
Bulk sample is picked randomly from mass production. 大货样从大货中随机抽取。 -
Shipping sample will be sent to customer before shipment. 船样在出货前寄给客户。 -
Any difference between bulk sample and pre-sample must be informed. 大货样和产前样如有差异必须提前告知。 -
We record all inspection data in QC report. 所有检验数据记录在质检报告。 -
We can send QC inspection report to you. 我们可以把质检报告发给您。 -
We take photos during inspection. 检验过程我们拍照留底。 -
We will inform you if we find major defects. 如果发现重大不良，我们会通知您。 -
Minor defects can be repaired. 轻微不良可以返工修复。 -
Serious defective goods will be scrapped. 严重不良品直接报废处理。 -
Reworked goods need re-inspection. 返工产品需要重新检验。 -
Rework will take extra working days. 返工需要额外占用工期。 -
We will not ship goods before inspection pass. 检验不合格，我们不会安排出货。 -
Final inspection will be arranged before packing. 打包前安排终检。 -
We check packaging label and barcode in final inspection. 终检检查包装标签和条形码。 -
We check carton strength and drop test for export packages. 出口包装做纸箱强度和跌落测试。 -
We can accept third-party inspection company like SGS. 我们可以接受 SGS 这类第三方验货公司。 -
The inspector can come to our factory to check goods. 验货员可以来工厂现场验货。 -
We will prepare goods and documents for inspector. 我们为验货员准备货物和资料。 -
If inspection fails, we will rework immediately. 如果验货不通过，我们立刻返工。 -
We will arrange re-inspection after rework. 返工完成后安排复检。 -
All raw materials have material certificate. 所有原材料都有材质证明。 -
We can provide MSDS for silicone material. 硅胶材料可以提供 MSDS 安全数据表。 -
We conduct incoming material inspection for every batch. 每一批原材料都做来料检验。 -
IQC checks raw material appearance and certificate. 来料检验员检查原料外观和证书。 -
Unqualified raw materials will be returned to supplier. 不合格原材料退回供应商。 -
We audit our raw material supplier every year. 我们每年审核原材料供应商。 -
We only cooperate with qualified suppliers. 我们只和合格供应商合作。 -
We maintain supplier evaluation records. 我们保留供应商评估记录。 -
Quality meeting is held every week. 每周召开品质会议。 -
We analyze customer complaint in quality meeting. 品质会议分析客户投诉。 -
We create 8D report for serious quality complaint. 重大质量投诉我们出具 8D 报告。 -
8D report includes root cause and permanent solution. 8D 报告包含根本原因和永久改善方案。 -
We will prevent the same quality issue again. 我们杜绝同类质量问题再次发生。 -
Customer feedback is very important for us. 客户反馈对我们非常重要。 -
We reply customer quality complaint within 48 hours. 客户质量投诉 48 小时内回复。 -
We will offer compensation solution if quality problem is our fault. 如果是我方质量问题，我们提供补偿方案。 -
We will replace defective products for you. 我们可以为您更换不良产品。 -
Quality is our top priority. 品质是我们第一优先级。 -
Our QC team is independent from production department. 质检部门独立于生产部门。 -
QC has the right to stop production. 质检有权叫停生产。 -
Production department cannot override QC decision. 生产部门不能否决质检判定。 -
All QC staff receive professional training. 所有质检人员接受专业培训。 -
New QC will take assessment before taking post. 新质检上岗前需要考核。 -
We use standard color light box for color checking. 我们使用标准对色灯箱核对颜色。 -
Color check must be done under standard light source. 颜色核对必须在标准光源下完成。 -
We compare product size with engineering drawing. 对照工程图纸核对产品尺寸。 -
Tolerance range is marked on drawing. 图纸标注公差范围。 -
Product within tolerance is acceptable. 在公差范围内产品判定合格。 -
Any dimension out of tolerance is defective. 尺寸超出公差属于不良品。 -
We test product aging performance. 我们测试产品老化性能。 -
The aging test simulates long time usage. 老化测试模拟长时间使用场景。 -
We test odor of silicone products. 我们测试硅胶产品气味。 -
Food grade silicone has no strange smell. 食品级硅胶无异味。 -
We test heat resistance of the material. 我们测试材料耐热性能。 -
We test cold resistance for low-temperature market. 面向低温市场我们测试耐寒性能。 -
We test pull force for printed logo. 我们测试印刷 logo 附着力。 -
Logo cannot peel off under normal use. 正常使用情况下 logo 不能脱落。 -
We do scratch test on product surface. 产品表面做刮擦测试。 -
The surface should not have scratch mark. 表面不能出现刮痕。 -
We check packing quantity for every carton. 我们核对每箱装箱数量。 -
Quantity shortage is not allowed. 不允许出现数量短装。 -
Carton mark must match order information. 外箱唛头必须和订单信息一致。 -
Shipping mark includes PO number, quantity and destination. 唛头包含订单号、数量、目的港。 -
We double check shipping mark before packing. 打包前二次核对唛头。 -
We take photos of finished cartons. 成品外箱拍照留档。 -
We keep inspection record for at least 3 years. 检验记录至少保存 3 年。 -
All quality records can be reviewed during factory audit. 验厂时所有品质记录可以查阅。 -
We will update quality standard based on customer requirement. 我们根据客户要求更新品质标准。 -
Customer special requirement will be written into QC instruction. 客户特殊要求写入质检指引。 -
All workers will be informed of special quality requirement. 所有工人同步知晓特殊品质要求。 -
We will make pre-production sample to confirm special requirement. 我们制作产前样确认特殊要求。 -
Pre-production sample approval is mandatory before mass production. 产前样确认是大货生产的必要前提。 -
We will sign sample confirmation form. 我们签署样品确认单。 -
The sample confirmation form is part of sales contract. 样品确认单属于销售合同一部分。 -
If sample is not confirmed, we cannot start mass production. 样品未确认，不能启动大货。 -
We will highlight risky points in production. 生产中我们重点标注风险点。 -
We increase inspection frequency for high-risk items. 高风险产品提高检验频次。 -
We collect quality data every month. 我们每月收集品质数据。 -
We calculate defect rate monthly. 我们每月统计不良率。 -
We target to reduce defect rate continuously. 我们目标持续降低不良率。 -
We share monthly quality report with management. 月度品质报告提交管理层。 -
We benchmark our quality level with industry standard. 我们对标行业标准评估品质水平。 -
Customer quality feedback will be tracked in system. 客户品质反馈录入系统跟踪。 -
We will train workers if repeated defect occurs. 如果重复不良出现，我们培训工人。 -
Training content includes operation and quality standard. 培训内容包含操作与品质标准。 -
We will reward teams with low defect rate. 不良率低的团队我们给予奖励。 -
Quality awareness is built for every employee. 给每一位员工建立品质意识。
模块四：仓库、库存、交付物流（281-360 句，warehouse、inventory、delivery）
-
Please inspect these products before moving them to the warehouse. 产品入库前请检验。 -
Warehouse keeper will receive goods after QC pass. 质检合格后仓管收货入库。 -
Raw material warehouse stores all incoming materials. 原料仓存放所有来料。 -
Finished goods warehouse stores packed products. 成品仓存放打包好的产品。 -
We have fire alarm system in warehouse. 仓库配备火灾报警系统。 -
Warehouse keeps dry and ventilated. 仓库保持干燥通风。 -
Goods are placed on pallet to avoid moisture. 货物放在托盘防潮。 -
We mark each pallet with item name and quantity. 每个托盘标注产品名称和数量。 -
We separate different orders in warehouse. 仓库区分不同订单货物。 -
We use FIFO rule for inventory management. 库存管理执行先进先出原则。 -
FIFO means first in first out. FIFO 就是先进先出。 -
We have to control the inventory level based on actual production demand. 我们需要根据实际生产需求管控库存水平。 -
We take monthly inventory stock count. 我们每月盘点库存。 -
Warehouse team will check physical stock with system data. 仓管核对实物库存和系统数据。 -
We will check inventory difference during stock take. 盘点时核对库存差异。 -
Abnormal inventory will be investigated immediately. 库存异常立刻调查。 -
We keep inventory record in ERP system. 库存记录录入 ERP 系统。 -
ERP system tracks raw material, WIP and finished goods. ERP 系统追踪原料、半成品、成品库存。 -
We set safety stock for fast moving items. 畅销产品设置安全库存。 -
Safety stock prevents material shortage. 安全库存预防物料短缺。 -
Purchasing team will arrange replenishment when stock is low. 库存偏低时采购安排补货。 -
Outdated material will be handled properly. 过期物料做妥善处理。 -
We will not use expired raw materials for production. 过期原料绝不投入生产。 -
Before shipment, warehouse picks goods according to packing list. 出货前仓库按照装箱单拣货。 -
Packing list includes item name, quantity and carton count. 装箱单包含品名、数量、箱数。 -
Warehouse staff will load goods into container. 仓库人员负责装柜。 -
We supervise container loading process. 我们监督装柜全过程。 -
We take photos and videos during loading. 装柜过程拍照录像。 -
We seal the container after loading finished. 装柜完成后封柜。 -
Container seal number will be marked on document. 封条号记录在单据上。 -
On-time delivery is a critical KPI for the production department. 准时交付是生产部门核心 KPI。 -
We will confirm delivery schedule with customer in advance. 我们提前和客户确认交付计划。 -
We will inform you if delivery will be delayed. 如果交期会延误，我们会提前通知您。 -
Material shortage is one main reason for delay. 物料短缺是延误主要原因之一。 -
We will try our best to catch up the schedule. 我们会尽全力追赶排期。 -
We can split shipment if you need partial goods earlier. 如果您需要提前拿到部分货物，我们可以分批发货。 -
Partial shipment is acceptable according to contract. 按照合同可以接受分批出货。 -
We can arrange air shipment for urgent orders. 紧急订单我们可以安排空运。 -
Sea freight is cheaper but lead time longer. 海运价格便宜但是周期更长。 -
Air freight is fast but cost higher. 空运速度快但是成本更高。 -
We work with many forwarders for sea and air shipping. 我们和多家货代合作，提供海空运服务。 -
We can help you book container. 我们可以帮您订舱。 -
We will send booking confirmation after reservation. 订舱后发送订舱确认单。 -
We prepare commercial invoice, packing list and bill of lading. 我们准备商业发票、装箱单、提单。 -
Bill of lading is the cargo ownership document. 提单是货权凭证。 -
We can send original documents by courier. 我们可以快递寄送正本单据。 -
Telex release is also available. 也可以做电放提单。 -
Telex release saves courier time. 电放节省快递时间。 -
We will send document copies to you before shipment. 出货前先发送单据副本给您。 -
Please check document information carefully. 请仔细核对单据信息。 -
We will revise documents if there is mistake. 如果有误我们修改单据。 -
We can apply for certificate of origin. 我们可以办理原产地证。 -
Certificate of origin helps you save import tax. 原产地证可以帮您节省进口关税。 -
Some countries require fumigation certificate for wooden pallet. 部分国家木托盘需要熏蒸证书。 -
We use plastic pallet if fumigation is not wanted. 如果不需要熏蒸，我们使用塑料托盘。 -
We wrap pallet with stretch film to prevent dust and damage. 托盘缠绕拉伸膜防尘防损坏。 -
We mark fragile sign on cartons easily broken. 易碎产品外箱贴易碎标识。 -
We put waterproof bag inside carton for sea shipment. 海运货物箱内放置防水袋。 -
We calculate gross weight and net weight for each carton. 我们核算每箱毛重和净重。 -
We calculate CBM for container loading. 我们核算体积，方便装柜。 -
20ft container can load around 28 CBM. 20 尺柜大约可以装 28 个方。 -
40ft HQ container can load around 68 CBM. 40 尺高柜大约可以装 68 个方。 -
We will advise you the best container type. 我们会推荐最合适的柜型。 -
Loading quantity depends on carton size. 装柜数量取决于外箱尺寸。 -
We will arrange shipment once we receive your balance payment. 收到尾款后我们安排出货。 -
We cannot release goods without receiving balance. 未收到尾款，我们不能放货。 -
After shipment, we send tracking information to you. 出货后我们发送物流追踪信息。 -
You can track cargo status online. 您可以在线查询货物状态。 -
We will follow up cargo arrival status. 我们跟进货物到港情况。 -
Please arrange customs clearance when goods arrive. 货物到港请安排清关。 -
We can give you advice on import customs document. 我们可以给您进口清关单据建议。 -
Any damage during transit belongs to shipping risk. 运输途中损坏属于物流风险。 -
We suggest buying cargo insurance for sea shipment. 建议海运购买货运保险。 -
Cargo insurance covers loss during ocean transit. 货运保险承保海运途中损失。 -
We can help purchase cargo insurance on your behalf. 我们可以代您购买货运保险。 -
We will send shipment notification to you. 我们给您发送出货通知。 -
Shipment notice includes ETD and ETA. 出货通知包含预计开船时间和预计到港时间。 -
ETD means estimated time of departure. ETD 是预计离港时间。 -
ETA means estimated time of arrival. ETA 是预计到港时间。 -
We will inform you once vessel departs. 船舶开船后我们第一时间通知您。 -
模块五：商务谈判、订单、合同报价（361-450 句）
-
Thank you for your inquiry. 感谢您的询盘。 -
We are glad to receive your enquiry. 很高兴收到您的询盘。 -
Could you tell me your required specification? 能否告知您需要的产品规格？ -
Please advise your order quantity. 请告知您的订单数量。 -
The price depends on order quantity. 价格取决于订单数量。 -
Larger quantity will get better unit price. 采购量越大，单价越优惠。 -
Our quotation is based on FOB Shenzhen. 我们报价是 FOB 深圳价格。 -
We can also quote CIF to your destination port. 我们也可以报 CIF 到您目的港价格。 -
FOB price excludes sea freight and insurance. FOB 价格不含海运费和保险。 -
CIF price includes cost, insurance and freight. CIF 包含货值、保险、海运费。 -
Our quotation is valid for 30 days. 报价有效期 30 天。 -
Raw material price may fluctuate in market. 原材料市场价格会波动。 -
We will update price if material cost rises sharply. 如果原料大幅涨价，我们会更新报价。 -
We will send official PI after confirming details. 细节确认后，我们发送正式形式发票 PI。 -
PI includes item, price, quantity, payment term and lead time. PI 包含产品、单价、数量、付款方式、交期。 -
Please sign and stamp PI and send back to us. 请签字盖章 PI 回传给我们。 -
We will arrange production after receiving deposit. 收到定金后安排生产。 -
Our standard payment term is 30% deposit, 70% balance before shipment. 我们标准付款方式：30% 定金，70% 尾款出货前付清。 -
We accept T/T bank transfer. 我们接受 T/T 银行电汇。 -
We can accept L/C for big orders. 大额订单我们可以接受信用证 L/C。 -
Please arrange deposit within 5 working days. 请 5 个工作日内安排定金。 -
The production lead time starts after deposit received. 收到定金才开始计算生产交期。 -
The lead time is 20 working days for this order. 这个订单交期 20 个工作日。 -
Lead time does not include sample time. 交期不包含打样时间。 -
We will send weekly production update to you. 我们每周发送生产进度更新。 -
We can send photos and videos during mass production. 大货生产期间可以发送照片视频。 -
Please confirm all details before deposit. 付定金前请确认全部细节。 -
Once production starts, design change will cause extra cost. 一旦生产启动，修改设计会产生额外费用。 -
We will calculate extra cost for design revision. 设计修改我们核算额外费用。 -
We will confirm cost change with you before revision. 修改前和您确认费用变动。 -
We cannot cancel order after mass production starts. 大货启动后订单不能取消。 -
If order is cancelled, deposit will be used to cover material cost. 如果取消订单，定金用于抵扣原料成本。 -
We will sign formal sales contract for big orders. 大额订单我们签订正式销售合同。 -
The contract protects both buyer and seller. 合同保护买卖双方。 -
We will list all terms clearly in contract. 合同清晰列明所有条款。 -
Please read contract terms carefully before signature. 签字前请仔细阅读合同条款。 -
We accept neutral packing without our logo. 我们可以做中性包装，不带我方 logo。 -
We can print customer logo on carton and product. 产品和外箱都可以印刷客户 logo。 -
We will check artwork file before printing. 印刷前我们核对设计稿件。 -
Artwork file should be AI or PDF format. 设计稿件建议 AI 或者 PDF 格式。 -
We will make printing sample for your confirmation. 我们制作印刷样供您确认。 -
Printing color may have slight difference on different material. 不同材质印刷颜色会有轻微色差。 -
We will do our best to match your artwork color. 我们尽全力匹配稿件颜色。 -
MOQ means minimum order quantity. MOQ 是最小起订量。 -
Our MOQ for customized product is 500 pieces. 定制产品起订量 500 件。 -
We can accept order lower than MOQ but unit price will be higher. 可以接受低于 MOQ 订单，但单价会更高。 -
We can combine different items in one container. 可以多款产品拼一个柜子。 -
Mixed items order needs separate QC inspection. 混款订单需要分开质检。 -
We offer discount for repeat orders. 返单我们给予折扣。 -
Long-term cooperation customer gets better price. 长期合作客户享受更优惠价格。 -
We value long-term partnership. 我们看重长期伙伴合作。 -
We hope we can build stable cooperation. 希望我们建立稳定合作。 -
We support you to develop your local market. 我们支持您开拓本地市场。 -
We can share product selling suggestion with you. 我们可以和您分享产品销售建议。 -
We can provide product photos and videos for your social media. 我们可以提供产品图片视频，供您社媒推广。 -
We can make product catalog for your promotion. 我们可以制作产品画册用于推广。 -
What is your best selling product in your market? 您市场里哪款产品卖得最好？ -
We can develop new items based on your market demand. 我们可以根据您市场需求开发新品。 -
We will protect your product design confidentiality. 我们会保护您产品设计保密。 -
We will not sell your customized design to other customers. 我们不会把您的定制款式卖给其他客户。 -
We can sign non-disclosure agreement NDA. 我们可以签署保密协议 NDA。 -
NDA protects your intellectual property. 保密协议保护您知识产权。 -
We respect customer intellectual property. 我们尊重客户知识产权。 -
We will not copy your design without permission. 未经许可不会复制您的设计。 -
Please tell us your special requirement for customs. 请告知您清关方面特殊要求。 -
We can adjust HS code description as your request. 我们可以按您要求调整 HS 编码品名。 -
We will fill in commercial invoice correctly. 商业发票如实填写。 -
Some countries require low value invoice for tax saving. 部分客户需要低发票金额省税。 -
We can discuss invoice value before shipment. 出货前我们可以协商发票金额。 -
We recommend to declare value honestly for customs. 我们建议如实申报给海关。 -
Undervalued invoice may cause customs detention. 低申报有可能导致海关扣货。 -
We are not responsible for customs inspection risk. 海关查验风险不由我方承担。 -
Please confirm tax rate in your country. 请确认您国家进口税率。 -
We can help check HS code for your reference. 我们可以协助查询 HS 编码供您参考。 -
Final HS code is subject to your local customs. 最终 HS 编码以您当地海关判定为准。 -
We will provide all required export documents. 我们提供全部所需出口单证。 -
We have export license for our products. 我们拥有产品出口资质。 -
We export goods to many countries every year. 我们每年出口货物到全球多国。 -
We have rich export experience. 我们拥有丰富出口经验。 -
We can handle export customs declaration. 我们可以办理出口报关。 -
We work with professional customs broker. 我们和专业报关行合作。 -
Export customs clearance usually takes one day. 出口报关一般需要一天。 -
We will inform you once customs declaration passed. 报关放行后我们通知您。 -
We can arrange door to door delivery if you need. 如果您需要，我们可以安排门到门物流。 -
Door to door service includes customs clearance. 门到门服务包含目的港清关。 -
Door to door price will be higher. 门到门价格会更高。 -
We can quote DDP price for you. 我们可以报 DDP 完税交货价。 -
DDP price includes import duty and tax. DDP 价格包含目的港关税税费。 -
DDP order needs detailed receiver information. DDP 订单需要详细收件人资料。 -
We will confirm all extra fees before DDP quotation. DDP 报价前确认所有附加费用。 -
模块六：售后 & 社媒线上沟通（451-500 句）
-
Please feel free to contact us anytime. 欢迎随时联系我们。 -
We are ready to support you. 我们随时为您提供支持。 -
Thank you for your trust and support. 感谢您的信任与支持。 -
Hope we can have a pleasant cooperation. 希望我们合作愉快。 -
Looking forward to your reply. 期待您的回复。 -
Waiting for your confirmation. 等待您的确认。 -
Please let me know if you have any questions. 如果您有任何疑问，请告知我。 -
I will get back to you within 24 hours. 我会 24 小时内回复您。 -
I will check and reply to you soon. 我核实后尽快回复您。 -
I will discuss with our manager and update you. 我和经理沟通后给您更新消息。 -
Sorry for the late reply. 抱歉回复晚了。 -
Sorry for the inconvenience caused. 对造成的不便深表歉意。 -
We sincerely apologize for this problem. 针对这个问题我们真诚道歉。 -
We will solve this problem for you immediately. 我们立刻为您解决这个问题。 -
Could you send photos of defective goods? 您可以发送不良品照片吗？ -
Please tell us the order number for this complaint. 请告知这个投诉对应的订单号。 -
We will check the root cause of the problem. 我们会核查问题根本原因。 -
We will prevent this issue from happening again. 我们会避免该问题再次发生。 -
We can offer replacement for defective items. 不良品我们可以补发替换。 -
We can give discount on next order as compensation. 我们可以在下一张订单给予折扣作为补偿。 -
We will bear the shipping cost for replacement. 补发货物运费由我方承担。 -
Please confirm the compensation plan. 请确认补偿方案。 -
Your satisfaction is our priority. 您的满意是我们首要目标。 -
We value every customer’s feedback. 我们重视每一位客户反馈。 -
We continuously improve our product and service. 我们持续优化产品与服务。 -
You can follow our Facebook page for new product updates. 您可以关注我们 Facebook 主页获取新品更新。 -
We post factory video on our social media. 我们在社媒发布工厂视频。 -
We share production process and product cases online. 我们线上分享生产流程和客户案例。 -
You can send message via WhatsApp. 您可以通过 WhatsApp 发消息。 -
We reply social media message every working day. 工作日我们回复社媒消息。 -
Welcome to send your inquiry via our social account. 欢迎通过社媒账号发送询盘。 -
We can send product catalogue to your WhatsApp. 我们可以把产品目录发到您 WhatsApp。 -
We can make short video introduction for your reference. 我们可以制作短视频介绍供您参考。 -
We can customize product video for your promotion. 我们可以定制产品视频供您推广。 -
Our factory video shows real production line. 工厂实拍视频展示真实产线。 -
You can use our factory videos for your marketing. 您可以使用我们工厂视频做营销。 -
Please tag us if you share our product online. 如果您线上分享我们产品，可以 @我们账号。 -
We will share customer success case on our page. 我们会在主页分享客户成功案例。 -
We welcome customer visit online video call. 欢迎客户线上视频看厂。 -
We can arrange video call at your convenient time. 我们可以在您方便的时间安排视频看厂。 -
During video call, we show workshop and production. 视频通话中我们展示车间与生产。 -
You can ask any question during video tour. 线上看厂期间您可以随时提问。 -
We can show you bulk goods during video call. 视频通话可以给您展示大货。 -
Video meeting helps save travel cost for you. 视频会议帮您节省差旅成本。 -
We can schedule online meeting at your local time. 我们可以按照您当地时间预约线上会议。 -
Please send meeting link to us. 请把会议链接发给我们。 -
We will prepare product sample ready for video show. 我们准备好样品用于视频展示。 -
We can discuss new project during online meeting. 线上会议我们可以讨论新项目。 -
We hope to build win-win partnership. 我们希望建立双赢合作关系。 -
Wish our business grow together in the future. 祝愿我们未来生意共同增长。