对远赴重洋求医的患者而言,最大的恐惧往往源于陌生的环境、语言的隔阂以及疾病本身带来的未知。
21 岁的印尼女孩 Salsabilla,身兼 Miss Teen Of The Universe Indonesia 2024 与 Miss Grand Tourism Indonesia 2024 双料冠军,生活本应光芒四射,却因突发重疾按下暂停键。持续的膝关节剧痛、晨起面部浮肿、严重的口干眼干等症状,致使她无法独立行走,只能依靠轮椅度日。尽管在印尼多方求医,病情却始终未见好转,希望似乎愈发渺茫。
01 安心启程:无缝衔接的温暖保障
从清晰的线上会诊与签证协助,到出发前即已妥善安排的接机与入院,佛山复星禅诚医院国际医疗团队为 Salsabilla 搭建了一条顺畅的绿色通道。
当 Salsabilla 踏入精心布置的病房,并享用到特意准备的清真餐食时,她悬着的心终于放下。这份始于流程规范、臻于细节关怀的周到服务,悄然化解了她异国求医的所有不安。
02 精准诊断:从迷雾寻因到系统康复
Salsabilla 的病情如同一幅杂乱的拼图,症状多样且不典型。面对挑战,医院迅速组织风湿免疫科、消化科、口腔科等多学科团队(MDT)协同作战,决心从细微处寻找突破口。
“关键在于不放过任何细节。”风湿免疫科郭紫石医生强调。在细致问诊中,他敏锐捕捉到患者提及的“光过敏”这一关键线索。结合多项检验结果,医疗团队最终明确诊断为“不典型系统性红斑狼疮”,并发现其伴有胃食管反流等并发症。诊断的明确,意味着治疗可以有的放矢。
基于此,团队为她量身定制了综合治疗方案:不仅通过药物调节免疫、控制病情,更针对关节疼痛、口腔溃疡、胃部不适等具体问题逐一处理,并辅以科学的生活方式指导,系统性地推动康复进程。
03 细微之处 见证医患真情
如果说精准的诊疗是康复的基石,那么人文关怀则是疗愈的催化剂。治疗期间,医院特意为她准备了祈祷垫,以充分尊重其宗教习惯;国际医疗服务团队与专业翻译人员全程陪伴,确保沟通零障碍。
医护人员的每一个微笑、每一次鼓励,都成为她疗愈路上温暖的支撑。“这些看似微小的事情,对我而言意义重大。”Salsabilla 感动地说道。
04 从步履蹒跚到重拾信心
温暖的环境与专业的治疗,共同催生了可喜的改变。最直观的变化发生在身体上:她不再需要拖拽双脚艰难行走,而是能够稳步慢行。身体的康复,自然也带来了心灵的解脱。“医院的医疗专业、设施先进,国际医疗工作人员尊重而体贴,完全超出了我的预期。”
临行前,她亲手写下一封感谢信:"It wasn't just the medicine, it was the kindness that helped me heal."(治愈我的,不仅仅是药物,更是那份善意。)
Salsabilla 的故事,是佛山复星禅诚医院“以患者为中心”理念的缩影。我们追求的,不仅是治愈疾病,更是可被感知的尊重与关怀。在这里,每一种语言都被倾听,每一种信仰都被尊重,每一个生命都被珍视。我们愿成为全球患者可信赖的健康港湾,让健康无国界,关怀零距离。
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For 21-year-old Salsabilla, crowned Miss Teen Of The Universe Indonesia 2024 and Miss Grand Tourism Indonesia 2024, a complex illness brought life to a halt. Severe knee pain, morning facial swelling, and persistent dry mouth and eyes confined her to a wheelchair. Despite seeking treatment in Indonesia, her condition remained unresolved. At Foshan Fosun Chancheng Hospital, she found hope and healing.
01 Seamless Support for International Patients
From initial online consultations and visa assistance to airport pickups and hospital admission, our international team ensured a smooth journey for Salsabilla. Upon arrival, a thoughtfully prepared room and halal meals eased her concerns, fostering trust in an unfamiliar environment.
02 Precision Diagnosis and Tailored Treatment
Salsabilla's symptoms presented a diagnostic challenge. Our multidisciplinary team, including rheumatology, gastroenterology, and oral medicine specialists, collaborated closely. Prof. Guo Zishi, rheumatologist, noted, "Every detail is critical." A key clue—photosensitivity—led to a diagnosis of atypical systemic lupus erythematosus, alongside gastroesophageal reflux.
A personalized treatment plan followed: medications to regulate her immune system, targeted therapies for pain and discomfort, and evidence-based lifestyle guidance. This comprehensive approach supported her steady recovery.
03 Compassionate Care: Healing Beyond Medicine
Our commitment to patient-centered care extended beyond treatment. A prayer mat respected Salsabilla's faith, while translators ensured clear communication. The medical staff's empathy and encouragement provided emotional support. "These gestures were invaluable," Salsabilla shared.
04 Remarkable Recovery
Salsabilla's progress was transformative. She moved from struggling to walk to taking confident steps. "The expertise, advanced facilities, and compassionate care surpassed my expectations," she said. Before leaving, she wrote:
"It was not only the medicine but the kindness that healed me."
Salsabilla's journey reflects Foshan Fosun Chancheng Hospital's dedication to holistic care. We listen to every voice, respect every belief, and value every life, striving to be a trusted global healthcare destination.

