“我捐了好几年的钱，一个电话都没给我打过，我才停了一个月，这电话一下子就打过来了。”
据封面新闻报道，9 月 6 日，刘女士发布视频称，因甜品店生意惨淡，她被迫停止了坚持多年的月捐。然而停捐仅一个月，某基金会工作人员便致电询问原因。当刘女士坦言“没钱了”时，听筒里传来对方的嗤笑声，随后电话被挂断，再无下文。
A woman who stopped her monthly charitable donations after years of consistent giving said she received a humiliating phone call from a foundation — just one month after she paused her contributions.
The donor, surnamed Liu, told The Paper that she had been giving monthly for several years without any outreach from the charity. But as soon as she stopped, she received a call from the organization asking why. "I don't have the money anymore," Liu said. According to her account, the staff member let out a chuckle and hung up.
刘女士对此深感心寒：月捐数年无人问津，停捐一月却遭“催债”式回访。她表示，曝光此事并非为了针对特定机构，而是希望公众意识到，普通人的善意不应被道德绑架。
Liu said she felt disheartened — years of giving went unnoticed, but stopping triggered an immediate call. She emphasized that ordinary people's kindness should not be morally kidnapped.
针对网友对事件真实性的质疑，刘女士明确否认摆拍。据九派新闻 9 月 8 日报道，当事人已配合公安机关完成核实，确认情况属实，不存在造谣行为。
The incident quickly went viral. While some questioned the veracity of the story, Liu confirmed to Jiupai News that authorities had verified her account and found no evidence of fabrication.
事件发酵后，引发广泛共鸣。多名网友在评论区晒出类似遭遇：有人停捐后接到“问责式”电话，甚至有人一天内连续收到四五个催捐骚扰电话。
Many social media users echoed her experience, with some reporting multiple "pressure calls" in a single day after canceling their donations.
律师解读：合理回访与骚扰式催捐的合规边界
9 月 7 日，澎湃新闻就此事咨询北京市中闻律师事务所刘凯律师。从法律层面看，慈善月捐本质是基于自愿原则的持续性捐赠行为。依据《中华人民共和国慈善法》，除签署具有法律约束力的公开捐赠承诺或协议外，捐赠人有权自主决定是否继续捐赠，通常无需向机构说明理由或履行提前告知义务。
Beijing-based lawyer Liu Kai noted that monthly donations are generally voluntary and can be canceled without explanation, unless the donor has signed a legally binding pledge.
关于“停捐致电”行为，刘凯律师指出，公益机构进行适度、必要的服务性回访（如核实操作失误、提供协助等）属于正常范畴。但若捐赠人已明确表达停捐意愿及拒绝联系的态度，机构仍反复通过电话、短信施压，甚至采用质问、讽刺、道德绑架等方式苛责捐赠人，则已超出合理服务边界，涉嫌违规。
"If a donor has clearly stated their reason and expressed a wish not to be contacted again, any continued pressure — especially through sarcasm, blame, or moral shaming — exceeds proper fundraising practice," Liu said.
刘凯律师强调，将捐赠人视为“持续筹款客户”而忽视公益服务本质的运营模式，严重背离慈善初心。“真正应该被‘紧盯’的，应该是善款怎么使用，而不是捐赠人什么时候停止捐款。”
"Charities should focus on how donations are used, not on chasing donors who choose to stop," said Liu.
来源：澎湃新闻、中国新闻社、政事儿、闪电新闻、封面新闻、大河报