功能概述
接待小助手是平台为帮助直播商家更好“接待买家”的全新功能。针对“买家进场”和“买家评论等待商家回复”的不同情况，平台给出推荐使用的欢迎语。
功能介绍
当买家在直播间做出不同的行为时，包括从“不同入口”进入直播间、发表评论、求讲解、索要catalog、关注直播间、点赞，接待助手会展示系统推荐的接待语，你可以按照推荐的接待语进行朗读，也可以按自己习惯自行发挥，帮助你更好接待买家。
功能开关入口：
1. APP端-直播间右上角-接待助手-选择开关
2. PC端-右上角设置按钮-接待助手-选择开关
APP端接待助手
PC端接待助手
接待语整理
平时也可以背诵运用以下接待语，方便更好的灵活接待买家哦！
买家进场的欢迎语：
买家行为 |
接待回复语 |
商品详情页 |
Hi [买家名字], welcome to our livestream. This product is very popular! I can show you the product details. |
Hi [买家名字], we're excited to see you in our livestream. I see that you are interested in this product. Is there anything you want to know? |
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Hi [买家名字], welcome! Feel free to click the "Follow" button in the upper-left corner to follow me, and I can introduce this product to you now. |
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旺铺 |
Hi [买家名字], welcome to our livestream. Today, we are offering [eg. free samples/low MOQs/discounts]. |
Hi [买家名字], welcome to our livestream. You can post questions in the lower-left corner, and I can answer them now. |
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Hi [买家名字], welcome! We have an array of products you may like. |
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粉丝 |
Hi [买家名字], how are you? Thank you for watching my livestream. |
Hi [买家名字], good to see you in my livestream. |
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Welcome [买家名字], how are you doing? |
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公域场景 |
Hi [买家名字], welcome to my livestream. Feel free to follow me by clicking the button in the upper-left corner. |
Hi [买家名字]. Roses are red, violets are blue, welcome to my livestream, my dear you! |
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Hi [买家名字], welcome to my livestream. If you can hear me, please comment "Yes". |
买家互动的接待语：
买家行为 |
接待回复语 |
求讲解 |
Dear [买家名字], this product is very popular! I can show you the product details. |
Hi [买家名字], I see that you are interested in this product. Is there anything you want to know? |
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Dear [买家名字], what would you like to know? I can explain to you right away. |
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索要catalog |
Dear [买家名字], I will send you the catalog now. Ask me any questions in the comment area in the lower-left corner, and I can answer them right now. |
Dear [买家名字], I will send you the catalog now. You can find this catalog on the chat page later. Let's keep in touch. |
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关注直播间 |
Thank you [买家名字] for following me. You can find me on the "Recommended" tab of the True View channel. |
Thank you [买家名字] for following me. Remember to watch my livestream at the same time every week. |
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点赞 |
Thank you for your likes. Don't forget to click the "Follow" button in the upper-left corner to follow me. |
Thank you for your likes. It means a lot to me. Don't forget to follow me by clicking the button in the upper-left corner. |