外贸业务员30个常用全流程邮件模板分享

Dear John Smith,

This is Lily Lee from [ABC Company]. We specialize in [your vertical] to help clients overcome [typical challenge].

I'm wondering if you might be open to an initial conversation to gauge a fit?

We've worked with companies like [client examples] to achieve [client goal].

If you have a minute, visit our website at [site-link]. If I don't hear from you, I will follow up via phone later this week.

Best regards,
Lily Lee

Dear John Smith,

I hope this email finds you well!

I reached out because [explain connection: e.g., saw your company online]. Our new [Product/Service] helps companies like yours [one-sentence benefit] by:

• Benefit/feature 1
• Benefit/feature 2
• Benefit/feature 3

Let's explore how our [product name] can specifically help your business. Are you available for a quick call on [time and date]?

Best regards,
Lily Lee

Dear John Smith,

We are a leading manufacturer of A, B, and related products in China, exporting to [Country name] for many years. For details, please visit [www.abc.com].

Attached is our product catalogue for your reference.

Please feel free to let us know if you have any interest or inquiries.

Sincerely,
Lily Lee

Dear John Smith,

My name is [your name], heading business development at [your company]. Based on your profile, you appear to be the right person to connect with regarding [relevant topic].

If that's you, are you open to a 15-minute call on [time and date] to discuss how our product can help your business? If not, could you kindly point me to the right person?

I appreciate your help!

Best regards,
Lily Lee

Dear John Smith,

Following up on my email from yesterday. I tried calling but couldn't reach you. Do you have 10 minutes early next week for a brief intro to [ABC Company]?

You might be interested in our cooperation with [client name], where we helped them [achieve goal/result]. Read the case study here: [link].

We specialize in [category] and have assisted many clients in your country to [achieve goal].

Looking forward to hearing from you.

Best regards,
Lily Lee

Dear John Smith,

After researching your company, I believe our solutions align well with your immediate needs and long-term goals.

We offer [product/service] to solve [specific problem], utilizing unique tactics such as [differentiators].

Recognized for exceptional quality, we recently helped a customer [reference story]. Given this fit, I think we could do great work together.

[Engaging closing question]?

Best regards,
Lily Lee

Dear John Smith,

Hope you had a good weekend. Not sure if you're busy or holding off, but I wanted to check if you have any feedback on our proposal?

No rush on our end. Also, you might find this recent post on [prospect's category] interesting: [link].

Look forward to hearing from you.

Best regards,
Lily Lee

Dear John Smith,

I've tried reaching out a few times without reply. Usually, this means my offer isn't a priority right now. Is that the case here?

If so, I won't bother you further. However, if you'd prefer I follow up in a month or two when you have more bandwidth, I'm happy to do that.

Thanks for your time.

Best regards,
Lily Lee

Dear John Smith,

Thanks for your inquiry. This is Lily Lee, Sales Manager at ABC Company. [Product name] is our main product, exported to [Country name] in large quantities for years.

As requested, please find our quotation below. I have also attached a formal Quotation List with more details.

[Quotation]

Looking forward to hearing from you soon.

Sincerely,
Lily Lee

Dear John Smith,

Thanks for your inquiry. We are a professional manufacturer of [Product name] in China, exporting to [Country name] for many years. Visit us at [www.abc.com].

To provide a precise offer, could you please clarify:

1. Which specific product do you need?
2. What is your quantity demand?
3. Do you have specific requirements?
4. Do you need a quotation including freight? If yes, please provide the destination port.

Looking forward to your reply.

Sincerely,
Lily Lee

Dear John Smith,

Thank you for your interest in our [Product name].

In response to your enquiry, please find our product catalogue attached. We hope this answers your query. Please do not hesitate to contact us for further clarification.

We look forward to your patronage.

Best regards,
Lily Lee

Dear John,

To help you better understand our product, I have attached some reference photos. Please note these are for reference only; production will strictly follow your specific requirements.

Looking forward to hearing from you.

Sincerely,
Lily

Dear John,

For your further reference, I am attaching the Specification Data Sheet of our [Product name].

Hope this information is helpful.

Sincerely,
Lily

Dear John,

Thanks for your email. Besides offering the lowest possible price, we use the best materials to guarantee quality. We focus on long-term cooperation, not one-time business, so we cannot compromise on material quality or reduce the price further.

However, if you can increase the quantity to one 40'HQ, the unit logistic cost will drop, allowing us to offer a 1% discount. Enclosed is the PI for both 20'GP and 40'HQ for your comparison.

Additionally, due to the Chinese New Year holiday (Feb 8 – Mar 5), if your deposit is made this week, we will strive to deliver before the holiday. Otherwise, shipment will likely be mid-March.

Waiting for your decision.

Sincerely,
Lily

Dear John,

Thanks for your fast reply. We appreciate your efforts on this tender and will spare no effort to assist you.

While we must maintain high-quality materials, considering this is a tender and to initiate our cooperation, we are willing to offer our "cost price" with no profit margin to help you win.

Attached is our rock-bottom quotation. We hope our efforts help you secure this order.

Sincerely,
Lily

Dear John,

Thanks for your order. As requested, please find the Proforma Invoice attached.

Do you need us to book the shipment? If yes, please provide the destination port name so we can check the freight cost.

Looking forward to hearing from you!

Sincerely,
Lily

Dear John,

Thanks for your efficient work. Please send us the bank slip once the deposit is made so we can track the payment.

Regarding the freight cost from China to Hamburg, I will check and update you tomorrow morning as it is currently evening here.

Have a good day!

Sincerely,
Lily

Dear John,

How are you today? Please confirm if the deposit has been made so we can prepare raw materials and start production immediately upon receipt.

We checked with our shipping agent this morning: the current freight cost from China to Hamburg is USD 1,200/20'GP.

Looking forward to hearing from you soon.

Sincerely,
Lily

Dear John,

Thanks for sending the bank slip. We will check with our bank and notify you immediately upon receipt.

Have a nice day!

Sincerely,
Lily

Dear John,

Deposit received, thanks. We are arranging production now and will keep you updated.

To arrange shipment, please provide:

1. Name and contact info of Consignee and Notify party (for B/L).
2. Required documents besides Commercial Invoice, Packing List, and B/L.
3. Your receipt address for shipping documents.

Looking forward to your reply.

Sincerely,
Lily

Dear John,

Your order is expected to be ready for shipment around Oct 20th.

Please make the balance payment as per the details below:

Total: $39,860.00
Paid: $3,200.00
Balance: $36,660.00

Looking forward to hearing from you soon.

Sincerely,
Lily

Dear John,

We have booked the shipment today. Goods will be loaded into the container at our factory on Oct 21st, with the scheduled shipment date on Oct 25th.

I will send loading photos after loading and keep you updated on the shipment status.

Sincerely,
Lily

Dear John,

The goods were loaded into the container today. Please find the loading photos attached.

I will send the shipping documents in my next email.

Sincerely,
Lily

Dear John,

Enclosed please find the draft copy of the shipping documents. Please check and confirm if everything is correct.

Waiting for your confirmation.

Sincerely,
Lily

Dear John,

Due to bad weather at the seaport, the shipping company has postponed the shipment of [Invoice number] to July 19th.

Please kindly note this change. We will keep you updated.

Sincerely,
Lily

Dear John,

The shipment departed on Oct 28th, with an ETA of Nov 25th.

We are preparing the shipping documents, expected to be sent to you on Nov 2nd.

Sincerely,
Lily

Dear John,

The shipping documents were sent to you via DHL today.

You can track the shipment with waybill number [12345678] at http://www.dhl.com.

Have a nice day!

Sincerely,
Lily

Dear John,

I tracked the documents on the DHL website and noticed they were signed by "Donald Trump". Have you received them?

Please let me know if you have any questions.

Sincerely,
Lily

Dear John,

How are you? The shipment is expected to arrive at Hamburg port on Nov 28th (next Monday). Please pay attention to its arrival and arrange customs clearance accordingly.

Feel free to contact me if you have any questions.

Sincerely,
Lily

Dear John,

Have you received the goods?

If you have any questions or issues with this shipment, please feel free to let us know.

Sincerely,
Lily