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国庆假期外贸人的注意事项:如何保持客户沟通与订单顺畅

国庆假期外贸人的注意事项:如何保持客户沟通与订单顺畅 VIVI外贸咨询平台
2025-09-22
22
导读:下周就要正式开启8天国庆中秋长假,在放假前不妨对照“To-Do List”认真检查核对,确认自己该做的工作都做

下周将迎来8天国庆中秋长假,放假前不妨对照这份“To-Do List”检查工作是否已妥善安排。

外贸人放假前的To-Do List

为帮助外贸从业者有效应对假期对业务的影响,本文整理了国庆放假通知邮件模板、节日催单邮件模板、邮箱自动回复模板及社媒文案模板,便于及时发送客户并完成相关设置。

一、国庆放假通知邮件模板

放假通知邮件应明确假期时间,并提供紧急联系方式,确保客户在紧急情况下可及时联系。参考模板如下:

模板一:

Dear xxx,

Good day!

The Chinese National Holiday is coming up, and our office will be closed from Oct 1st to Oct 7th. For any urgent matters, please email me or call my mobile at +86-138xxxxxxx.

Thank you and best wishes for your health and safety!

Best regards

模板二:

Dear xxx,

National Holiday Notice

Due to the national holiday, our office will be temporarily closed from Oct 1st to Oct 7th, 2024. We will resume work on Oct 8th, 2024. For urgent issues, feel free to contact +86-138xxxxxxx.

Best regards!

二、节日催单邮件模板

长假前后是推动客户下单的关键时机。可结合节后生产紧张、原材料涨价、运费上升、舱位紧张等因素,引导客户尽早确认订单,确保顺利排产与出货。参考模板如下:

模板一:

Dear xxx,

After October, the shipping space will get very tight because of the Christmas Season. In addition, the freight charge shall fluctuate obviously at that time.

We don't mean to be pushy. However, there will be a national holiday in China from Oct 1st to Oct 7th. During this period, all Chinese factories will suspend operations.

To ensure goods are delivered as scheduled, could you please send final order confirmation by this week? This will help us plan production accordingly. Thank you for your understanding.

模板二:

Owing to the National Holiday, if you place an order now, we can finish it in advance.

The price of raw materials is about to rise; some have already increased. Orders placed within the specified time can still be provided at the original price.

Our advertising campaign begins next month. Historical data shows such campaigns generate significant orders. Early placement ensures better delivery timelines.

三、假期内邮箱自动回复模板

若假期无法及时查收邮件,建议提前设置自动回复。但如仍可处理工作,不建议启用,以免错失潜在商机。参考模板如下:

模板一:

My dear friend,

Thanks for supporting our company’s business and sorry for not responding promptly.

From Oct 1st to Oct 7th, 2024, it is the National Holiday in China, and I will be out of the office. Your emails will be reviewed upon my return on Oct 8th.

For urgent matters, please call me at +86-138xxxxxxx.

I wish you all the best.

模板二:

Dear Sir or Madam,

I am out of the office from Oct 1st to Oct 7th due to the National Day public holiday.

Emails will be checked periodically during this period.

Please call me at +86-138xxxxxxx for urgent issues.

Thanks and best regards.

四、社媒文案模板

通过社交媒体传递节日问候,有助于增强客户关系。以下为英文社媒发布内容参考:

  • Post 1: We're excited to announce that our company will be on holiday from October 1 to October 7 in celebration of National Day! Thank you for your continued support!
  • Post 2: In honor of National Day, we're taking time off from October 1 to 7. We wish everyone a fantastic celebration! We can't wait to return refreshed and ready to serve you better!
  • Post 3: Reminder: We're taking a break for National Day from October 1 to 7. Enjoy the celebrations!
  • Post 4: As we celebrate National Day, our team will be taking a short break from October 1 to 7. We appreciate your understanding and support. See you soon!
  • Post 5: Happy National Day! Our company will be closed from October 1 to 7. Thank you for being with us!

五、特别提醒

放假前务必与货代反复确认船期,防范因假期或爆舱导致航班延误,影响交货。特别是采用信用证付款的订单,需格外谨慎,避免单证不符造成收款风险。

此外,节假日也是塑造个人专业形象的良好契机。B2B外贸人员可通过领英等职场社交平台,分享节日生活片段,配以真诚文字,展现真实、可信的职业形象,长期积累将带来持续价值。

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