"Shopping for five minutes, queuing for half an hour", this may be a nightmare for many people in Chinese supermarket. The poor queueing experience is also a big reason why many people try to avoid shopping in the supermarket.
However, this WeChat mini program that many supermarkets have launched recently should be able to alleviate the user's troubles to a certain extent.
The global retail giant Wal-Mart, they announced a deep cooperation with WeChat not long ago. After testing in 28 Wal-Mart stores, they have already launched "Scan Code Purchase"(扫玛购) mini program in more than 100 stores nationwide, allowing customers to buy what they want over scanning the bar code, and to use your phone to complete the fast pay avoiding the queuing.
How to use it?
STEP 1
After entering the supermarket, open WeChat to scan the code on the card to get the "Scan Code Purchase"(扫玛购) mini program and follow the system instructions.
STEP 2
Use your mobile phone as a barcode scanner. By clicking the "Scan Products" button, you can scan the barcode of the selected item and add it to the shopping cart.
At the same time, according to your own needs, you can also adjust the quantity of corresponding products in the shopping cart, and choose the type of shopping bag. Now you can continue shopping by scanning the item barcode.
STEP 3
If finish shopping and want to checkout, you can click on "Go to checkout" in the lower right corner to enter the settlement page for payment.
On the payment page, you can choose WeChat pay or gift card and enter the password to complete the payment. However, if you cancel the password, the system will pop up an "unpaid" interface for you to re-determine "Cancel Order" or "Pay Now".
STEP 4
After finish the payment, a "QR code" will appear in the mini-program interface as an exit code for you to scan before leaving the supermarket.
In the cashier area, you can leave the supermarket through the dedicated channel and take away the purchased shopping bags.
On the side of the dedicated channel, there is a device for scanning the exit code to verify. Then your order information will appear on screen of the device.
After waiting for the supermarket staff to complete the quick check, the entire shopping process is over.
Advantages
At the regular checkout counter, it takes a few minutes to complete each cashier process. After you use the "Scan Code Purchase", you don’t have to go to the checkout counter and go directly to the dedicated channel, completely eliminating the cumbersome process.
"Scan Code Purchase" can reduce customers' queue time and improve the shopping experience.
It can also help the supermarket to save investment in cashiers and equipment, and better realize the optimal allocation of resources.
This kind of shopping method, which is more in line with the habits of young people, allows supermarkets to leave the checkout counter to those who need it more, such as the elderly and other people who are inconvenient to use mobile phones.
Next time you can have a try! :)
Ref: APPSO, Walmart
HACOS,Business Services Solutions Master