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雅固|华德时代电吸门售后服务指引说明After-sales service Guidelines

雅固|华德时代电吸门售后服务指引说明After-sales service Guidelines 雅固电吸门
2024-12-23
3

尊敬的客户Dear customer:

您好!感谢您选择使用雅固|华德时代品牌智能电吸门!为持续提升您的产品使用体验,我们将竭诚为您提供完善的售后服务,随时接受您的咨询与监督,有任何品质相关问题请致电我司客服人员。

Hello! Thank you for choosing to use Yagu|Huade Era brand intelligent electric suction door! In order to continue to improve your product experience, we will be happy to provide you with perfect after-sales service, at any time to accept your consultation and supervision, any quality related questions please call our customer service staff.

一、全国技术安装支持及售后维修联络人:

First, the national technical installation support and after-sales maintenance contact person:

1、技术支持张工15610122224微信同号黄工16616719861;16616719865 

2、售后服务叶工16616719867 【返修机对接人】

3、客服热线:16616719853   15267665357   

1、Technical support Mr.Zhang 15610122224; Mr.Huang 16616719861;Mr.Hong 16616719865

2、After-sales service Mr. Ye 16616719867 [Repair machine contact person] 

3、Customer service hotline: 16616719853 15267665357

二、售后地址:

Second, after-sales address:

地址:广东省东莞市凤岗镇竹塘村浸校塘环村路170号汇鸿工业园D栋6楼(2号电梯)售后服务部  

邮编:523682

收货人:叶荣华  

电话:16616719867

Address: After-sales Service Department, 6th Floor, Building D, Huihong Industrial Park, No.170, Tanghuan Road, Zhutang Village, Fenggang Town, Dongguan City, Guangdong Province (Elevator 2)

Zip Code :523682

Consignee: Ye Ronghua

Phone :16616719867

三、技术支持&售后服务流程说明:

Third, technical support & after-sales service process description:

1、若有产品安装技术或操作等方面的疑问时,可直接与对应区域的技术人员电话或微信沟通解决。

2、技术支持或销售业务、商务人员判定属于产品性能的问题时,客户可直接将不良品寄回我司售后服务部维修更换,在返回不良品前需要在产品上标注故障现象及客户返货地址与联系方式。

3、特别提示:若有涉及“商务性质”非品质问题退换货的,请与我司销售业务人员联系,售后服务部不负责该类退换货工作。

1, if you have questions about product installation technology or operation, you can directly communicate with the technical personnel in the corresponding area by phone or wechat.

2, technical support or sales business, commercial personnel determine the product performance of the problem, the customer can directly send the defective products back to our after-sales service department for repair and replacement, before returning the defective products need to mark the fault phenomenon and customer return address and contact information.

3, special note: If there is a "business nature" non-quality problem return, please contact our sales staff, after-sales service department is not responsible for such return and exchange work.

四、电吸门安装注意事项:

Four, electric suction door installation precautions:

1、安装电吸门前要先检查车门玻璃是否正常升降,内外解锁开关是否正常,及原车功能是否正常。

2、重点事项:拉索线按安装要求正确摆放,如拉索线有严重折弯,拉索摆放不顺畅将影响门锁开关门效果。

3、安装完毕后须检查车门内的布线及所有拉索线摆放顺畅与玻璃升降无干涉。

1, before the installation of the electric suction door, first check whether the door glass is normal, whether the internal and external unlock switch is normal, and whether the original car function is normal.

2. Key points: The cable line is placed correctly according to the installation requirements. If the cable line is seriously bent, the cable is not placed smoothly, which will affect the door opening and closing effect.

3, after the installation is completed, check the wiring in the door and all cable lines placed smoothly and glass lifting without interference.

五、免责声明:

Fifth, Disclaimer:

1、未经本公司授权私自拆解的产品,不给予售后。

2、未遵守安装流程及要点而安装产品所出现的售后问题及费用,本公司概不负责。

3、产品出现售后问题,未及时联系我司技术、业务人员,且不明确具体问题等而单方面退回产品的,本公司不予退货处理。

1. Products disassembled without authorization of the company will not be given after-sales service.

2. The company is not responsible for the after-sales problems and costs arising from the installation of products without complying with the installation process and key points.

3, product after-sales problems, do not contact our technical and business personnel in time, and do not clear the specific problems and return the product unilaterally, the company will not return the processing.


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“YAGU雅固” 品牌智能电吸门,系雅音(中山)电子科技有限公司自主品牌、自主研发生产,专注于汽车智能车身控制系统及精密部件领域,是电动吸合门品类中的领导品牌。
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雅固电吸门 “YAGU雅固” 品牌智能电吸门,系雅音(中山)电子科技有限公司自主品牌、自主研发生产,专注于汽车智能车身控制系统及精密部件领域,是电动吸合门品类中的领导品牌。
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