Touchless technology is one of the major features transforming airport restrooms.
Airport restroom technology is increasing in demand as airports look to enhance the passenger experience and improve operations. While new innovations are coming onto the market every month, it’s difficult for airports to know what will fit their needs.
But if you consider trends in the marketplace, customer demands and anticipate the new permanent changes coming to public sanitation due to the COVID-19 pandemic, it can focus the products to best fit your airport.
Touchless technology will be a must in the post-COVID-19 world.
Airports are focusing on touch-free products now more than ever before and want to enhance the look of their restrooms to provide a high-end aesthetic. This goal of having both high functionality and beauty makes it critical for airports to be selective about the products they choose for the entire facility, especially in public restrooms.
With touchless fixture operations, especially the products with Bluetooth capabilities, the operation teams should be able to resolve product issues faster, and the first time around. With just a quick scan of the faucet, an app can tell them the battery level, the sensor strength, and whether the solenoid needs replacement, among other maintenance needs. More uptime leads to higher customer satisfaction.
With sensor products, operation teams should see less misuse, with no user feeling the need to kick the flush valve in order to complete the flush because they don’t want to touch the handle.
Our world is now more connected than ever before. As people are traveling more they are also becoming more educated about how to keep themselves healthy. Airports especially need to stay up-to-date with their users’ needs and make sure they are supplying environments that make guests feel welcome, comfortable, and safe.
JOMOO Touchless Sensor Series Products
JOMOO Touchless Sensor Faucet
JOMOO Touchless Soap Dispenser
Chris Whiting, executive vice president of sales, North, Central, & South America, for Oxy-Gen Powered, said odor elimination is very important in transportation hub because it’s the first impression left on travelers.
“If it smells fresh and clean, they have a really good feeling that everything is run properly, it’s well maintained and things are indeed, fresh, clean and sanitary,” he said. “In times like these, that’s never been more important when building the confidence of your customers.”
There are two ways to tackle odor—control and mitigation. Control tries to mask odors via aerosol sprays. Mitigation products eliminate the actual odors at a molecular level. Whiting said airports need to focus on odor elimination.
“That perception of clean is a really big part of the brand,” he said. “When you think of certain transportation hubs, as soon as you hear the name, there’s things about the brand that stand out. That freshness and cleanliness permeates the brand and makes it very strong and fantastic or it diminishes it.”
Washrooms at Chengdu Tianfu International Airport, China
Kevin Smith, vice president of technology for Corvado, a cloud-based facility maintenance software provider, said airports should check with peers when choosing a program to track restrooms. A solution in a Tier 1 airport may not be the best fit for a Tier 5 facility. Find out what they’re using and find out what works.
“They should define a set of requirements, evaluate options that work at similar facilities and make sure that data can be captured and shared,” he said. “They should put it in a format so they can share it with their public and employees. It’s a great concern when global pandemics like this hit.”
Getting the right system comes down to math, Whiting said. Look at space and usage and how air will move around a facility. He said it’s also a good idea to make sure scents match with other devices.
“Like a matching urinal screen, should match,” he said. “It may be little, but it’s one of those things where people will feel ‘wow, management really has their act together.’”
Transportation hubs have large amounts of people coming in at certain times. Using aerosol sprays along won’t work unless they’re timed perfect to meet the demand of traffic.
Airport should also consider product repairability. Maintenance and repair happen frequently in commercial spaces, and as sites choose more beautiful designs, they want to make sure that they can easily maintain that product over its lifetime. This is why specifiers should make sure the products they are selecting are designed for commercial environments.
JOMOO products are designed for fast and easy assembly or disassembly
Source: aviationpros.com / Joe Petrie
The original article has been edited.
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