外贸邮件交流常用英语表达汇总

外贸商务邮件常用英文语句清单

提升邮件写作效率，优化沟通表达

作为外贸业务员，邮件是主要的沟通方式之一，专业、得体的英文表达显得尤为重要。以下是一份常见商务邮件英文语句清单，助你提升邮件撰写效率与质量。

01. 在邮件的开头，表达亲切友好地问候

• I hope you had a good weekend.
• I hope you had a great trip.
• Hope you had a nice break.
• I hope you are well.
• I hope all is well.
• Hope you're enjoying your holiday.
• I hope this email finds you well.
• I hope you enjoyed the event.
• I'm glad we had a chance to chat at the convention.
• It was great to see you on Thursday.
• It was a pleasure to meet you yesterday.

02. 初次和客户联系，说明发邮件的原因

• I am writing to you about our last meeting/ your presentation yesterday /our next event.
• I am writing to you with regards to/regarding/ concerning / in connection with...
• I am writing to ask/ enquire/let you know/ confirm/ check /invite you to/to update you on/ask for a favor...
• I am writing you to follow up on...
• I am contacting you to inform...
• I am reaching out because...
• This is just a quick note to...
• This is just a quick reminder...
• I wanted to let you know that...
• Might I take a moment of your time to... (very formal)
• It's [Your Name] from [Your Company].
• This email is just to let you know that...

03. 回复客户，表明已收到客户邮件

• I just got your request for...
• I just read your email about...
• As we discussed, I would like to send you...
• Thank you for your email about...
• Thanks for your email this morning/ yesterday/ on Wednesday /last month...
• Thanks for your feedback on/your invitation/ your suggestion
• Thanks for sending/ asking about/ attending
• Thanks for your quick reply.
• Thanks for getting back to me so quickly.
• Thank you for reaching out (to me).

04. 表达歉意

• Sorry for my late reply.
• Sorry it took me so long to get back to you.
• I apologize for the late response.
• Sorry it's been so long since my last email.
• I was sorry to hear about...
• Please accept our apologies for any inconvenience caused.

05. 提醒客户邮件中的附件、强调其它重要信息

• I've attached...
• Please find [file] attached.
• I'm enclosing [file].
• Please see the information below for more details about...
• The parts in bold/in red/in blue are my comments/are the changes we made.
• Here's the document that you asked for.
• I've attached [file] for your review.
• I'm sending you [file] as a pdf file.
• The attached file contains...
• Could you please sign the attached form and send it back to us by [date]?
• Here's the [document] we discussed.
• [file] is attached.
• Please take a look at the attached file.
• Take a look at the [file] I've attached to this email.
• I've attached[file]
• More information is available at www.website.com.
• Please note that...

06. 向客户提出请求

• Could you please...?
• Could you possibly tell me...
• Can you please fill out this form?
• I'd really appreciate it if you could...
• I'd be very grateful if you could...
• It would be very helpful if you could send us / me...
• I was wondering if you could/if you would be able to...
• If possible, I'd like to know (more) about...
• Please find my two main questions below.

07. 请求客户确认信息

• I didn't/don't fully understand [something]. Could you please explain that again?
• I didn't quite get your point about [something]. Could you be more specific?
• Could you repeat what you said about...?
• Could you give us some more details on...?
• If you could please shed some light on this topic, I would really appreciate it.
• Could you please clarify [something]?
• Could you please clarify when you would like us to finish this?
• When exactly are you expecting to have this feature?
• Here are the details on...
• Could you please clarify what you would like us to do about...?
• If I understood you correctly, you would like me to...
• What exactly do you mean by [something]?
• Could you explain what you mean by [something]?
• In other words, would you like us to...

08. 对客户提醒表示感谢/提醒客户注意

• Thank you for letting me know.
• Thank you for the heads up.
• Thank you for the notice.
• Please note...
• Quick reminder...
• Just a quick/friendly reminder that...
• Thank you for sharing.
• I'd like to inform you that...
• Just a quick heads up -
• Thanks for keeping me in the loop.
• Please keep me informed/posted/in the loop.

09. 征求意见或表达认可

• Please let me know if this is OK with you.
• What are your thoughts (on this)?
• What do you think?
• Please let me know what you think.
• We just need the thumbs up/the green light. (=we're waiting for approval)
• You (totally) have the green light!
• He approved of it, so you can go ahead with the project.

10. 约定会议/见面等

• I'd like to schedule a meeting on [day] if you are available/ free then.
• I am available on [day], if that's convenient for you.
• Would you be available on [day]? If so, I'll send you an invite shortly.
• Can you make it on [day]? If so, I'll book accordingly.
• I'm afraid I can't make it on [day]. How about...?
• (Due to...) I'm afraid we need to reschedule/ delay / postpone/put back / cancel/ call off/move/rearrange our meeting.
• We are sorry to inform you that the meeting scheduled for [day] will have to be rescheduled.

11. 礼貌地通知不好的消息

• Unfortunately, ...
• Unfortunately, we cannot/ we are unable to.
• I'm afraid it will not be possible to...
• Unfortunately, I have to tell you that...
• I'm afraid that we can't...
• We regret to inform you that...
• I regret to inform you that (due to...) ...
• After careful consideration we have decided (not) to .
• Due to [reason], it won't be possible to...
• It's against company policy to...
• I tried my best, but...
• Despite my best efforts, ...
• I can't see how...
• I'm sorry but it's out of my hands.
• I'm afraid I won't be able to...
• I'm sorry to tell you that.

12. 期待客户回复/见面

• Looking forward to hearing from you soon.
• I look forward to hearing from you soon.
• Please let me know if this works/if you are available/if that sounds good/if you can/if you can help/if you need to reschedule...
• I look forward to seeing/meeting you.
• See you on Thursday/next week.
• Thank you in advance.
• Thank you for everything.
• Any feedback you can give me on this would be greatly/highly/much appreciated.
• If you could have it ready by tomorrow/the end of next week, I would really appreciate it.
• I would appreciate your help in this matter.

13. 向客户表达愿意/可以提供帮助或者更多信息

• If we can be of any further assistance, please let us know.
• Let me know if you need any help.
• For further details...
• If you have any (more) questions (about)...
• In the meantime, if you need any more information,
• If you need more information/ more info/ further information,
• I know that's a lot to take in, so let me know if anything I've said doesn't make sense.

外贸英文邮件常用表达

外贸邮件常用语汇总，提高沟通效率