Become part of the Baopals family.
Baopals began when three best friends came together to solve a problem they all shared: not having a convenient way to shop on Taobao and Tmall. Since launching the platform in March 2016, the team has quickly expanded, bringing together like-minded problem solvers committed to making life easier for Baopals’ customers.
The Product
Baopals allows foreigners to easily to browse, view, and purchase products from Taobao and Tmall. All product information is available in English, western-oriented products are easy to find, and foreign-friendly payments are accepted. The platform launched in March 2016 and has already sold over 700,000 items.
Baopals won the 2017 OTEC International Startup Competition and has been featured in numerous press as one of the most exciting new companies in China.
Pioneer with us.
By 2018, our goal is to become a global ecommerce player, allowing Chinese brands and sellers to reach foreign markets and gain the trust of foreign shoppers in ways that have never been seen before.
What You Bring to the Table
Native English speaker (with Chinese proficiency preferred)
Familiarity with Taobao as a purchaser and/or a seller
Customer-first approach and strong communication skills
Computer savvy, detail-oriented and organized
Ability to multi-task, prioritize, and manage time effectively
What You'll Be Doing
Provide service insights and contribute to overall team cohesion and efficiency
Communicate directly with customers via phone, livechat, and email
Analyze logistics and order data to provide important feedback on sellers, products, delivery times, and more
Assist content and marketing team to identify popular Taobao and Tmall sellers, special deals, and recommended products
The Culture
We’re a young, easy-going and hard-working mix of westerners and Chinese who share a passion for solving big problems. We work flexibly, communicate openly, and do things quickly.
Hours: 9am to 6pm, five days per week (flexible, with preference for candidates who can work one or both weekend shifts)
Location: Shanghai office, Huangpu District
Contact: Please send your CV and cover letter to hiring@baopals.com. Let us know why you wish to join us!
There’s no better time to join the Baopals team, so apply now!
baopals.com