Native Chinese speaker with working proficiency in English
Experience with Taobao as a purchaser and/or a seller
Customer-first approach and strong communication skills
Computer savvy, detail-oriented and organized
Communicate with customers, sellers, and delivery providers to ensure every order on Baopals ends with a happy customer
Analyze logistics and order data to provide important feedback on sellers, products, delivery times, and more
Assist content and marketing team to identify popular sellers, special deals, and recommended products
Grow with the Baopals family and meet new challenges as the business expands

