一、电脑话务员：济南电话交换机系统打入电话后语音提示，各种电话交换机录制的时间及段数有区别；现行交换机多可自录语音信息。
First, computer operator: the voice prompt of Ji'nan telephone exchange system after entering the telephone, the time and segment number of all kinds of telephone exchanges are different; the current switch can record voice information automatically.
二、来电显示：是指外线打入电话后在分机上显示其号码。
Two, caller ID: it means to display its number on the extension after an outside line hits the phone.
三、转接、代接、遇忙转移、离位转移：市面上一般交换机都具备此功能；代接是指输入某功能字符后接起正在响铃的电话；遇忙转移需要事先设置来电后遇忙自动转移到之前设置的分机上去；离位转移就是常说的的无条件转移，用户离开自己工位或者到其它办公室去的时候为防止遗漏重要电话可以事先设置一个离位转移。
Three, transfer, generation, transfer, transfer from a busy general switch on the market with this function; pick up refers to the phone ringing after entering a function character; divert need to set in advance before the call automatically transferred to the busy setting up out of position extension; transfer is often said that the unconditional transfer, when users leave their station or to other office to prevent the omission of important calls can be set in advance a shift away from.
四、呼出限制等级：济南电话交换机系统外线呼出权限比较高的情况下，用来控制某些分机的呼出权限，一般可以设置成国际长途、国内长途、市话、交换机内部呼叫、禁止呼出等呼出功能权限。
Four, call restriction rating: Ji'nan telephone exchange system outside call out authority under the condition of relatively high, to some extension of the exhaled access control, in general can be set to international and domestic long-distance, local, long-distance switch internal calls, barring other outbound function authority.
五、计费：大多中小型交换机采用的都是延时计费，就是设置一个演示参数，拨打电话时即使对方没有接起电
Five, billing: most small and medium-sized switches are used for delay billing, which is to set a demonstration parameter, even if the other party does not receive electricity.
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