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中航嘉信副总经理吴克俭先生亮相首届ITB China论坛演讲:中国商旅市场机遇与挑战并行

中航嘉信副总经理吴克俭先生亮相首届ITB China论坛演讲:中国商旅市场机遇与挑战并行 中航嘉信商务旅行管理有限公司
2017-05-18
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导读:中航嘉信副总经理吴克俭先生以“中国商旅管理 – 新机遇、新挑战”为题发表演讲,分享了现下商旅行业的趋势与挑战。


2017年5月 · 上海

首届ITB China于2017年5月10日至12日于上海隆重举办。来自70个国家的展商,高质量的买家和专业观众,精彩纷呈的ITB China论坛共同见证了这为期三天的行业盛会。


中航嘉信作为商旅行业标杆企业,受邀参加了本次展会同期举行的高峰论坛。中航嘉信副总经理吴克俭先生以“中国商旅管理 - 新机遇、新挑战”为题发表演讲,分享了现下商旅行业的趋势与挑战。


根据GBTA的报告,2016年中国商旅支出达到3,000亿美金。吴克俭先生表示,中国商旅市场虽然规模大,但普及率、集中率较低;市场参与者众多,行业利润率低;客户需求多元化也带来了模式创新的挑战;对于新系统、技术的融合创新成为难点等等。



吴克俭先生认为,商旅企业的创新发展应围绕着节省、安全、服务这三点来展开。具体来看,商旅企业应使用物联网和移动技术为旅行者和差旅经理提供无缝连接。打通渠道整合资源为客户提供一站式服务保障。采用集中支付解决方案来确保费用透明、简化报销管理。为客户提供实时智能的数据报告工具,让管理触手可及。


中航嘉信不仅是最早进驻中国差旅服务产业的具有国际化背景的企业之一,亦是至今为止,为数不多能提供360度全方位商务旅行服务的差旅管理公司。中航嘉信多年以来一直坚持以技术为驱动,以客户满意为导向,为行业树立新标杆,完成一次次精彩蜕变。



KJ Wu, Deputy General Manager, CWT China at 1st ITB China Forum: Opportunities keeps abreast with challenges in China business travel market


May 2017 · Shanghai

The 1st ITB China was held grandly in Shanghai from 10 to 12 May 2017.  Exhibitors coming from 70 countries, buyers of high quality, professional audience and the excellent ITB China have witnessed such a professional event lasting three days.



Carlson Wagonlit Travel, China, as the key enterprise in the field of Business Travel, was invited to the forum held at the same time with the exhibition. KJ Wu, the Deputy General Manager, CWT China gave a keynote speech named "Business Travel Management in China - New Opportunities Vs New Challenges", and shared his view on the contemporary trends and challenges in the field of business travel.


According to the report of GBTA, 2016 business travel spending in China reaches 300 billion dollars, but KJ pointed out that, despite the large scale, China business travel market is of low popularizing and concentrating rate. With so many players in the market, the profit margin is low. And the diversified requirements from clients bring challenges for model innovation. Also, the integration and innovation of new system and technology become difficult.



KJ thought that the innovation development of business travel companies should focus on economization, safety and services. To be specific, those companies should utilize the Internet of Things and the mobile technology to provide seamless connection for the travelers and the travel managers in business travel. And to provide clients with one-stop services, channels should be built and resources should be integrated. Solution of concentrated payment should be used to guarantee transparent expenses and simplified management for reimbursement. Also, the real-time travel data reporting tool should be offered to clients, so that management can be controlled at any time.


CWT China is not only one of international enterprises which enters the field of business travel services in China at the earliest time, but also a travel management company which can provide 360° all-around services. For many years, in persistence of technology as its driving force, with the satisfaction of clients as its guidance, CWT China builds a new benchmark in this field and realizes excellent transformation again and again.



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