近日，全球知名差旅服务机构中航嘉信商务旅行管理有限公司 (CWT China) 受组织方邀请，参与列席IBTM China 2019 APTS亚太商旅数字创新峰会。会议期间，其中国区供应商管理部总监姚来慧女士，更是应邀以演讲嘉宾身份亮相峰会舞台。于8月29日在北京举办的2019 APTS亚太商旅数字创新峰会是一次聚焦企业商旅最新发展趋势的年度行业盛会，与会嘉宾共同探讨了差旅信息化建设，外资标杆企业最佳差旅管理实践，行程单的前世今生，智能时代企业数字化转型及如何提升员工差旅体验和幸福感等热门话题。
姚女士在此次大会作为主持嘉宾，和五位来自客户和供应商的讨论嘉宾一起，同与会的130名企业差旅负责人、行政高管、采购及财务高层代表、杰出TMC业界领袖、费控及用车专家以及航司酒店相关专业人士探讨了“如何提升员工差旅体验”这一行业热点话题，与同场讨论嘉宾从不同的行业角度分享了优化员工出行体验的成功经验，包括产品和服务的提升，公司财务报销系统的自动化和流程优化，通过数据分析来改善企业差旅政策，通过酒店RFP流程关注员工需求和企业差旅管理目标等等。来自中国南方航空股份有限公司华北营销中心的副总经理李豫先生也分享了南航通过即将盛大启航的北京大兴机场不断提升的客户服务设施和规划。
“关于提供良好的差旅体验，中航嘉信在业界一直享有很好的声誉并也一直是行业领导者。我们很激动能在APTS舞台上与那么多成功并极富创新力的行业专家一起深层次讨论这个议题。”姚来慧女士认为：“在中航嘉信，我们并不简单止步于为企业机构提供‘差旅服务’。我们将自己的业务定义为基于差旅服务的人际业务。我们认为差旅员工并不仅仅是旅客，他们更是您的员工。我们将以员工为核心的新商业模式称之为‘面向企业 服务员工’ (B2B4E)。而我们的企业使命则是通过联结企业员工，助推商业成功。”
Lynda Yao from CWT China invited to speak at IBTM China 2019 APTS
CWT China, the leading global brand of corporate travel solutions, announced that its Supplier Management Director, Lynda Yao, was presenting at the 2019 APTS Forum. Taking place August 29 in Beijing, IBTM China 2019 APTS is a premier national conference on digital business travel.
Lynda was leading a panel discussion titled, "How to improve traveler experience?" before 130 travel professionals. In this session, Lynda together with other panelists, discussed the ways they're each using products/services, e.g. finance system automatization & process optimization, big data, hotel RFP to enhance traveler experience. Yu Li, Vice President, Marketing & Sales Centre, Northern China, China Southern Airlines also shared during the session some exciting traveler service upgrade plan supported by Beijing Daxing International Airport.
"CWT is leading the evolution of the traveler experience in business travel industry, and we're thrilled to be speaking at APTS alongside some of the creative and successful industry experts," said Lynda. "At CWT China, we are not simply in the 'travel business'. Nor are we just here for the companies and organizations we serve. If we were, then B2B would be enough. We are in the people business. We call this "B2B4E": Business to business, for employees. And, our mission is to connect people to help those businesses succeed."
关注中航嘉信微信公众平台，
完美旅程由此开始！
