根据民航资源网 消息，4月1日起乌鲁木齐航空全面实行差异化定制服务，所有航班部分舱位免费托运行李额调整为10公斤，机上餐食配备标准也有新变化。
托运行李额
自3月25日（含）起购买乌鲁木齐航空4月1日（含）之后航班客票的旅客，其免费托运行李额将根据不同等级的舱位及票价，形成三个梯度，即10kg/20kg/30kg。
对于必须携带辅助器具（如：折叠轮椅、手杖、假肢、婴儿车等）的特殊旅客给予免费携带，担架旅客的免费托运行李额为所占座位的免费托运行李额总和，婴儿旅客仍享有10kg免费托运行李额。
机上餐食
对于在飞行时间3小时及以上（且在用餐时间）的航班，乌鲁木齐航空将提供免费餐食服务；3小时以内航段的免费餐食供应将被取消。
中航嘉信建议旅客提前联系航空公司确认行李额度以保障出行。如需额外购买行李额，请联系航空公司或值机柜台办理。
乌鲁木齐航空客服热线
95334
Urumqi Air implemented differentiated customized service effective April 1
As informed by Civil Aviation Resource Net of China (CARNOC), Urumqi Air implemented differentiated customized service effective April 1. The free baggage allowance will be adjusted to 10kg for parts of classes of all flights. The flight catering service will also have adjustment.
Checked Baggage Allowance
The free checked baggage allowance for ticket issued since March 25 (incl.), which departs after April 1 (incl.) will be sorted to three categories at 10kg/20kg/30kg, according to different class and ticket fare.
For the special travelers who must use assistive instrument (such as folding wheelchair, walking stick, artificial limb, baby carriage, etc. ), it is free to carry-on. The checked baggage allowance for travelers lying with stretcher is the total amount of seats occupied. Baby travel still enjoys a 10kg free checked baggage allowance.
Flight Catering Service
Urumqi Air will provide free food service for those whose flight duration is 3 hours and above (flight duration is at mealtime). The free food service will be cancelled for any flight duration less than 3 hours.
CWT China reminds travelers to contact airlines for baggage allowance checking in advance. Please operate via airline hotline or via check-in encounter in airport, if need extra allowance.
Urumqi Air service hotline
95334
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