【广州招聘】来接offer！戴尔科技集团 商用销售/售前/服务/市场/客户关怀团队 向你发出组队邀请！

Beijing/Shanghai

• Lead solution Architect team to Provides oversight to the most complex and largest customer opportunities 

• Provides direction to solutions architecture area through the leadership of team

• Lead team strategic solutions architecture plans and pipeline development  

• Advanced ability to lead, motivate and direct a workgroup and manage in a matrix environment

• Possesses advanced product/technology/industry knowledge in hybrid clouds or Business Continuity consulting area.

• Typically, 15+ years of relevant experience or equivalent combination of education and work experience

• Typically requires 7+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience)

北京/上海

• 负责客户云计算咨询售前支持

• 深入了解客户业务对云计算战略、技术架构和运营模式转型需求，将客户业务需求转化为定制化的混合云解决方案及服务交付模式

• 配合所支持的销售团队制定销售计划，包括客户需求分析、技术交流和解决方案制定，完成销售指标

• 了解IT行业趋势，了解传统企业IT架构项目交付经验；有混合云咨询、实施项目经历者优先

• 在云计算领域有丰富经验，熟悉VMWare解决方案优先

• 熟悉PaaS、持续集成、持续交付、DevOps及相关自动化工具（puppet, saltstack, ansible至少熟悉1种优先）

• 8年以上企业级IT业务咨询服务或售前工作经验；能独立面对客户完成交流及售前工作，并领导售前团队完成复杂大型项目的方案设计及报价

• 具有良好的英文交流能力

Beijing

• Be charge of GC MVS (multi-vendor service) business for big growth.

• Identify the MVS opportunity, leverage 3rd-party service resource/APOS inside team for funnels generation/deals closing.

• Partners management for service vendor capability enhancement

• Global MVS process optimization

• Bachelor degree or above, with/above 10-years' relevant working experience in IT industry

• With rich experience for multi-vendor service business in GC wide

• Have strong customer relationship in specific industry (Web-tech/Telecom/Energy etc.)

• Good at English communication

广州

• 负责企业客户IT咨询及集成服务的技术销售

• 深入了解客户需求，将客户业务需求转化为定制化的集成解决方案及服务交付模式

• 8年以上企业级IT业务咨询服务售前工作经验

• 了解IT行业趋势，了解企业IT架构项目交付经验

• 对容灾、云计算、或IT运维管理等技术、产品及体系有深入了解，具有大型咨询服务项目的售前经验；有CBCP证书优先

• 具备咨询顾问的工作能力以及架构设计的工作方式，能独立面对客户完成交流及售前工作，并领导售前团队完成复杂大型项目的方案设计及报价

• 具有较强的书面和口头沟通能力，资源协调能力

• 具有良好的英文交流能力

广州

• 助力区域或行业客户的数字化转型，完成公司销售目标

• 配合行业销售客户经理，针对客户的实际需求，推荐销售戴尔服务相关产品

• 有丰富的IT服务产品销售经验，有服务咨询相关经验优先考虑

• 优秀的沟通、协作、谈判能力

• 勤奋，能够在快节奏的环境中工作和成长

• 6年以上相关工作经验，大专及以上学历或者同等经验

厦门

• 分别面向大陆、台湾和香港客户，负责台式机、笔记本等产品的故障诊断及修复

• 倾听并及时处理社交平台与社区中用户消息，帮助客户解决问题，跟踪处理客户的售后问题，且提供良好的客户体验

• 大专或以上学历，专业不限，电子、计算机、通讯优先，1-3年工作经验

• 热爱互联网文化，微博控或微信控，熟练掌握社交化语言，对网民的兴趣、喜好、习惯有一定了解

• 有扎实的电脑技术背景，热爱电子游戏，或者电脑软硬件维修、排错、组装相关经验

• 良好的沟通能力，有一定的英语阅读和听说能力的优先，香港技术支持要求粤语熟练

• 具备较好的学习能力和服务意识，能快速适应变化和要求

厦门

• 面向大陆/香港客户，接听800/400售后技术支持热线，负责服务器，存储，刀片等产品的故障诊断及修复，包括软件应用等(例如Windows，Linux，VMWare，etc.)

• 回答客户关于安装，配置，性能相关的问题。在线解决部分软件问题，对于需要更换的硬件问题，在系统中记录为客户安排服务，跟踪问题直到解决

• 利用内外部的资源，跟踪处理客户技术问题，不断提高客户满意度

• 与相关部门合作沟通，共同解决客户升级的问题(包括客户经理、销售、客户关怀部、合作伙伴及经销商等)

• 提供良好的客户体验，并能够灵活处理客户的技术问题升级和投诉

• 需要一定的轮值晚班和加班(有加班费)

• 大专或以上学历，1-3年工作经验，计算机相关专业，具备服务器，存储等计算机产品知识

• 精通计算机体系架构，计算机内外部设备，熟悉Windows操作系统和常用软件，了解网络配置

• 良好的沟通能力和服务意识；大陆团队要求普通话标准，香港团队要求粤语精通

• 具备一定的英语基础，听说能力优秀者优先考虑

• 优秀的学习能力，能够承担较大的工作压力

• 具有微软、Redhat、思科、虚拟化等技术认证者优先

Dalian

• Analyze business requests, provide assessments of required attributes for selection; Document business requirements to produce meaningful insights and audiences that improve campaign performance; Create and distributes both routine and complex ad-hoc Audience-related reports

• Create test cases, detailed test scripts and test execution to cover functionality; Log test results and communicate necessary details to support investigation and development work

• Provide assessments of data quality; Ensure proper testing governance: processes are followed; audit controls and checks are in place

• Work closely with program managers in meeting their requirements.  Advocate for testing activity in project schedules and communicated timelines

• Proficiency in English and ability to communicate effectively with people who have varying degrees of technical knowledge

• Ability to do business rule validation and defects testing; Ability to build and maintain procedures for audience data analysis and extraction

• Proven ability to work with varied data infrastructures

• Agility to support global regions and multiple time zones

Beijing/Dalian/Nanjing

• Acts as subject-matter expert on business processes of assigned area

• Interfaces with business areas to provide solutions and tools to build and strengthen business processes.

• Works with customers to define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches

• Collaborate with stakeholders and business users to identify Data collection and CDI enhancements and actively participate in the management of any related projects

• Review requirements, specifications and technical design documents and provide timely and meaningful feedback; Create detailed, comprehensive and well-structured test cases

• 5+ years Strong technical skills (SQL, SAS, Jira, XLS), 5+ years of proven experience in data analytics is required

• Ability to interpret data and develop recommendations based on findings

• 1-3 years of experience in CRM or Customer-related data management experience

• Experience analyzing Marketing vehicle or campaign performance, optimizing customer; strong communication skills including marketing-oriented acumen, written and verbal presentations

• Ability to work independently with minimal supervision and meet project timelines

Beijing

• Lead discussions to frame problem statements, develop hypotheses, design data frames, recommend modeling approaches, measure success & testing criteria

• Establish scalable, efficient, automated processes for large scale feature engineering, model development, model validation and deployment to production

• Communicate with product teams and leadership and turn hard and abstract into simple and approachable

• Demonstrate and develop your analytical and technical skills with challenging projects and work with our experienced data scientists and big data engineers. Expect to expand your skills in Python / R, the Hadoop ecosystem including Spark (Scala / PySpark / SparklyR) & Hive, relational databases, and applying machine learning techniques to large datasets

• You have professional experience. 6+ years of experience in predictive modeling and analysis, preferably customer journey and targeting to drive business outcomes

• Proficiency in Python or R especially on data wrangling, analysis, and modeling

• Expertise in experiment design and methods, from A/B tests to quasi-experiments

• Excellent problem solving, analytic skills, and written and oral English communication skills

• Education (Master’s degree or higher) in Statistics, Computer Science, Mathematics, or a related technical field, or equivalent practical experience

Beijing

• Middle business expert within defined subject area. Integrates deep subject matter expertise with: MB Marketing Industry experience

• In-depth knowledge of professional standards and trends within area of expertise. - Relevant related disciplines. - Business goals and strategy

• Understands impact of emerging business trends and their implications for Dell and its customers

• Develops complex solutions to business problems or customer engagements through in- depth analysis, coordination and negotiation with key decision makers

• Adapts and integrates own experience with Dell-wide strategy. Decisions are strategic in nature, have long-term consequence, and tend to relate to business strategy, financial performance and effective resource utilization

• Expert digital knowledge and their value added to the customer

• Expert understanding of the competition

• Possesses operational command of the business

• Possesses strong digital technology/industry knowledge

• Strategic planning abilities, ability to lead the function and manage through subordinates

Beijing

• Ensure compliance with global brand strategy, identifying China' market trends and growth opportunities & risks

• Develop marketing strategies and social companion which meet business targets and enhance brand preference

• Manage media, outside agencies and vendors on an as needed basis

• Bachelor’s degree or above, more than 5 years of relevant work experience in marketing planning or internet marketing operations

• Ability to handle multiple projects, and work in a fast paced, pressured environment. Working independently as well as in a team environment

• Self-motivated and result oriented.

• Ability to speak and write in English and Mandarin Chinese fluently

Beijing

• Design the retail store including shopping mall store, IT mall store and high street store located at T 1-T6 market with internal team and partner agency

• Design and propose visual merchandising guidance and principle based on product RTM plan and lead regional marketing team to implement on field

• Support sales team to explore market with Dell stores expansion to increase store coverage and achieve sales target

• Enhance customer experience in store 

• Monitor results and ensure impact on KPI and metrics

• Bachelor’s or master’s degree in economics, marketing and brand management relate

• At least 5 years professional experience in marketing, acquired at least in part in central role.  

• Need to have actual brand management experience and Solid experience in digital marketing is prefer  

• Excellent communication and presentation skill, A proven track record of working in FMCG, ads agency

• Good command of English is mandatory