亚马逊仓库上架慢?试试这个实用小技巧
最近,亚马逊仓库上架速度持续缓慢,许多卖家看着货物到达仓库却无法上架销售,着实让人头疼。以下是一个实测有效的应对技巧。
前提条件:
- 确保货物已经成功送达亚马逊仓库。
- 建议及时跟踪物流信息,并与货代确认。
操作步骤:
- 货物到达仓库三天后开始联系客服催促上架(可根据实际情况灵活调整)。
- 检查货物状态,若仍显示“已发货”而未更新为“已送达”,可以致电亚马逊中国客服请求协助。
- 如果客服以需要美国团队更新状态为由推脱,可以礼貌说明之前的经历,强调产品是季节性商品,断货将对销售产生严重影响,请求对方协助处理。
- 尝试夜间联系国外客服:
- 在后台右上角点击“帮助”。
- 进入“调查丢失或残损的亚马逊物流库存”页面。
- 下滑至页面底部找到“联系我们”,并提前将语言切换为英文。
- 用英文留言提交问题,表达您的诉求。以下是参考话术:
Hello there! My shipment code is FBA160PTS9PG, UPS logistics order number: 1Z7687E80354621963, It has been successfully delivered to the Amazon warehouse a few days ago, but until now there has been no information on the shelves. We are a seasonal product, and it is completely out of stock now. If it cannot be put on the shelves as soon as possible, it will greatly affect our sales and easily cause a product backlog. Please help us to confirm the current status of the goods, whether there are any missing goods or other problems. - 等待回复并关注货件状态即可,一般第二天能看到进展。


