外贸邮件中,为了表示对客户的尊重,我们在邮件中经常会使用一些敬语(客套话),那要如何正确地道又高大上的优雅表达呢?
一、表达合作意愿
①We greatly appreciated your patience in this situation.
我们很感激您的耐心。
② Any information you supply will be treated confidentially.
您提供的所有信息我们都会保密。
③ We must insist on the principle of customers first.
我们必须坚持客户第一的原则。
④ Payment can be made on any basis acceptable to you.
您的任何付款方式我们都能接受。
二、表达不满
① On examination we have found you are cooperating with our competitors.
我们发现您在跟我们的竞争对手合作。
② We regret to inform you that you have lost our patience and trust.
很抱歉,您已经失去了我们的耐心和信任。
③ We were disappointed to find that our compliant is not your primary concern.
我们很失望,我们的不满您并没有关注。
④We will be left with no alternative but...unless...
我们别无选择,除非您......
三、直接表达目的
①I am writing this letter to request the cancellation of the room booked by Mr. Han yesterday.
我写信来取消韩先生昨天订的房间。
②We wish to remind you that the deadline is approaching.
我们想提醒您截止日期快到了。
③I would appreciate your approval to have the meeting. Here are the details:
我很高兴您能参加会议,以下是详细情况:
四、重申建议或要求
①we suggest that you considering giving us the sole agent status.
我们建议您考虑给我们独家授权。
②Could you please let us know in your earliest convenience whether the above terms and conditions are acceptable for you?
以上条款请问您是否能接受,烦请尽早告诉我们。
③We will be pleased to supply any further information you require.
我们非常乐意给您提供您要求的进一步信息。
④We would be grateful if you could forward any further information about the willing of this order.
对于这笔订单,如果您能再给些明确的信息,我们将十分感激。
五、催促
①A reply by telephone would be appreciated.
事情紧急,如果您能尽快来电,我们不甚感激。
②As our demand / request / issue is very urgent, a quick telephone reply would be appreciated.
我们的要求/问题/事情紧急,请尽快回个电话。
③Our circumstances do not allow us to go on waiting any longer.
我们目前的情况让我们无法再继续等下去了。
④Please give this situation your immediate attention.
请即刻关注这种情况。
⑤Please note that the closing date/deadline for the order is 18 April, so will you please complete the attached forms and return them as soon as possible.
请注意这笔订单的最后期限是4月18日,所以请您尽快填好附件表格,并尽快发给我。
六、表达良好祝愿
①We trust / hope you will find these requirements acceptable.
我们相信/希望您能接受这些要求。
②We look forward to doing business to our mutual advantage.
我们希望做生意能够达成双赢。
③We hope that the matter will be settled to our mutual satisfaction.
我们希望这件事情能让双方都得到一个满意的解决方案。
④We look forward to the opportunity of being your long-term supplier.
我们非常期望能够成为您的长期供应商。
⑤Thank you in advance.
先提前感谢您。
⑥We hope to meet your requirements of this priduct.
我们希望这款产品能达到您的要求。
七、要求提供信息
①Could you please supply us with information about the latest requirements.
你能否告诉我您最新的需求。
②Please advise us as soon as possible when the products received.
您收到货物后,请尽快通知我们。

