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外贸客户跟进这样做

外贸客户跟进这样做 艾贸外贸学堂
2024-07-15
298
导读:外贸客户跟进这样做

一丶客户犹豫是否下单

1、lhaven't heard back from you since last follow-up.l haveto assume there might be some issues on our businessrelationsh.ip.Please let me know if l can be of any help.上次跟进后便没有收到你的回复,我猜想我们合作上可能出现什么问题了。请告知我这边需要做些什么。

2、Just imagine how things will be in six months once youhave pushed this new product to your distribution channels想象一下,一旦您将这种新产品推向您的分销渠道,六个月后情况会怎样。

3、 This is a very normal thing, all customers beforeunderstanding the product is too expensive.这是很正常的事情,所有客户在了解产品之前都是嫌贵的。

4、lsend you the information, can let you choose theproduct, avoid a lot of detours.我给你发的资料,可以让你在选择产品的时候呢,少走很多弯路的。

5、The market is so competitive now that no compa.nywould be foolish enough to sell a product of the sameQuality at a higher price than anyone else unless thecompa.ny is not big at all.

现在市场竞争如此激烈,没有一家公司会愚蠢到以比其他公司更高的价格出售同样质量的产品,除非这家公司根本不算大。

二丶报价后客户不回

一,询问客户对报价的看法

Dear xxX,

Hope everything goes well with you!Have you kindly checked my offer? Hope theyare workable for your market! it is regret that lhaven't received any information from your side.May I have your idea about our offer? We will tryto satisfy you upon receipt of your reply.lf there is anything we can do for you, we shallbe more than pleased to do so.Hope we can build good cooperation with youand your company.

Best regards

二.本着小强精神,保证客户收到了报价,重发报价

Hello, xxx,

Wish you have a nice day!

May l ask whether you have received myquotation? Now l am sending it again, if youhave any other ideas. Please feel free to contactme. We will do much better if you can give anyadvice to us.

Waiting for your favorable reply soon!Best wishes

三.利用报价的有效期给客户一点压力

Hello, xxx,

Hope everything goes well! lt's Judy.We are in receipt of your inquiry dated on xxxand quote you as follow: XXXXXXX . pls kindlycheck whether price is workable ? Because pricewill be invalid on xxxx.

Wish we will promote business.

Best regards.

四:最后一次寻求客户对所询价产品的意见,附上产品目录表

My quotation of xxx you might have receivedand considered. Could you kindly advise yourcomments at your earliest convenience?Enclosed is the E-catalog of XXX, please kindlycheck! lf there is any item you are in need of,please contact me! !'l be more than pleasure tooffer the information you want. Thanks...I am of service at anytime!BR

这个时候差不多半个月过去了,我们要学着挖掘客户的其他订单需求了。

五:待客户在目录表中发现适合他们市场的产品

Hello, my friends,

Have u received and checked the E-catalogsend in my last email? Hope they are workablefor your market! lf you find some product reallyattractive to you, please feel free to contact usWe are more than pleasure to offer you withmore information that you want.

If you want to estimated products show, yes,sample can be sent for your reference!We hope can establish a good businessrelationship with you in the near future.Best regards

六:时不时的问下是否有新的询盘或者订单

Dear xx

I hope you are doing good,Have you got any new orders ? pls keep meposted if yes, li will send you our updated pricefor your review.Best regards.

七:对于较大的客户我们也可以主动提出提供免费样品哟

Dear xxx,

Free sample can be sent for your reference if youneed. How's your opinion?As our several communication, l hope that wecan build a cooperation between us.

Waiting for your reply.Best wishes


三丶新客户(已读不回)情况

1.For this project, do you have an estimated timeframe?

对于这个项目,您有预计的时间范围吗?

2.lf there is any information lacking from our side whichmay assist your process, please let me know.如果这边还需要补充什么,请告诉我们。

3.l'm touching base again, because the products werecommended would be helpful for you to generate moresales.

我聯系您是因为推薦的这些產品,能帮您赢得更多的銷量。

4.Just a friendly follow up about the advance payment fornew order. Raw material costs fluctuate heavily recentlyKindly arrange at your earliest to lock the price.只是关于新订单预付款的跟进。近期源材料成苯波动较大,请尽早安排锁定價格。

5.Our inventory is very limited and your order may becanceled if payment is not received within this week.我们的库存非常有限,如果本周内没有收到货款,可能会取消订箪。

四丶潜在客户嫌价格贵

1.l will give you the most favorable price我会给您蕞优惠的價格。

2.0ur prices compare most favorably with Quotations youcan get from other manufacturers和其他供應商相比,我们的價格蕞为优惠。

3.l am sorry. lt is our rock bottom price对不起,这已经是我们的蕞低价。

4.0ur customers find that the overall Quality and lowertotal cost of ownership offer greater value in the long run.I'd be glad to discuss how our product /service can resultin savings for you over time.我们的客户发现,从长远来看,整体質量和较低的总拥有成苯提供的價值更高,我很乐意讨论我们的產品和服务如何帮您节省时间。

5.lt's true that our prices are not as you expect it, butmany customers choose us even when they are aware ofthe higher prices.

我们的定價确实比您的预期稍微高了一些,但很多客户即使知道我们的價格更高,也还是选择了我们。

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艾贸外贸学堂 艾贸(深圳)文化传播有限公司 艾贸专注于为企业和个人提供全面的外贸知识和技能培训,旨在提升他们在国际贸易领域中的竞争力。 艾贸让外贸人少走W路
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