客户服务满意度调查-环捷深圳

始于1974年，关注客户服务体验

环捷国际货运代理有限公司（Globe Express Services®），简称环捷，是全球供应链管理及物流解决方案提供的先进领导者。通过整合海空运代理、海关代理及咨询、国内/跨境公路运输、仓储及配送、项目物流、供应链咨询及管理、多国集运等综合业务为客户提供全球一站式无忧物流服务体验。

依靠精准的行业判断力和深厚的业务底蕴，环捷致力于提供“量身定制”的个性方案来为客户创造超越想象的商业价值。快速响应的服务团队，承诺第一时间为您提供贴心服务。

我们是关注客户体验的专业服务团队，

通过创新性物流解决方案助您实现全球共赢。

请点击下方二维码，自动识别跳转页面进入问卷调查。

2017环捷深圳公司客户服务满意度调查问卷一览表

请点击上方二维码，自动识别跳转页面进入问卷调查。

*1.  Please state below information

请填写您的基本信息

2. Which of the following GES services do you utilize?
请您选择与环捷公司合作的业务类型？（多选）

Please choose an answer at least.

*3.  

Please state your business type:
请您选择贵公司经营性质

Please choose an answer at least.

*4.  

Which of the following best describes your relationship with GES?
下面哪一项更好的描述您与环捷公司的合作关系（多选）

Please choose an answer at least.

*5.  

What is the main reason why you choose GES?
您与环捷公司合作的主要原因是?(多选)

Please choose an answer.

*6.  

How would you rate your overall business experience with GES ?
您如何评价环捷公司整体服务水平

Please choose an answer.

*7.  

Please rate GES’s ability to deliver accurate and timely booking/shipment information & status updates:
请您为我们的运输管理和操作服务满意度打分

Please choose an answer.

*8.  

How do GES’s local charges compare to other freight forwarders/ 3PLs?
请为环捷公司收费标准打分

Please choose an answer.

*9.  

Please rank your level of interest in GES handling your inland transportation, either full container load (drayage from factory to port) or less than container load (factory pickup/delivery to CFS):
请您选择是否对环捷公司提供的整箱、拼箱拖车业务感兴趣

Please choose an answer.

*10.  

How would you compare your experience with GES versus your experience with other international logistics service providers?
请您对环捷与其它国际货运代理的服务做比较

Please choose an answer.

*11.  

If I encounter problems with my shipments, I am aware of who to contact and how to get in touch with that person.
您是否同意，在运输出现问题时，可以马上联系到环捷公司具体负责人。

Please choose an answer.

*12.  

GES’s response to my needs is prompt and effective.
您是否同意，环捷会在第一时间提供服务响应。

Please choose an answer.

*13.  

I would recommend Globe’s service to others.
您是否愿意推荐环捷公司的服务

*14.  

I am quite satisfied with the service provided by GES and I appreciated the executive person.
针对环捷公司的服务水平，请写下您推荐或者投诉的员工姓名。

感谢您的参与，点击“阅读原文”，自动跳转问卷调查页面。