Since January 21st, 2021, the Dutch government implemented a ban on flights from the United Kingdom, South Africa and various countries in South America. In response to the lock down measures recently tightened in the Netherlands, a part of the KLM network is impacted; however, the flights to China mainland and Hong Kong remain operation, trying our utmost to provide convenience to our customers.KLM has adapted a fully flexible sales policy to enable customers to rebook/refund their trip in complete confidence.KLM is maintaining intensive and close contact with various national and international authorities to resume normal worldwide network as soon as possible.KLM is strongly committed to providing customers’ optimum health and hygiene conditions at every stage of their trip.