这封邮件发出去后,等了整整五天,就在我几乎要绝望且不知道是否要继续跟进一下的时候,客户的邮件终于千呼万唤始出来。还是简简单单的一句话,但是终于有了个开头,也让我多少感觉到有点欣慰。
Dear C,
I'm sure your product holds high quality, but the price was too high as well.
Maybe next time.
Rgds,
Kelvin
看来是价格的问题,当然也有可能是客户随口以价格为理由的委婉拒绝。不管怎么样,既然客户有反应,自然要跟下去。于是我接着回复:
Hi Kelvin,
Thank you so much for your kind mail!
Sure, our models with top quality, and think all of them meet the quality level
in your local market! If the price is not suitable in your price range, couldyou pls accept to do a little change? The price will be reduced 3%. That is,EUR2. 13/pc.
Looking forward to your early reply. Thanks.
Kind regards,
c
告诉客户,如果价格和他的价格范围是有差距的,我们可以略作改动,价格可以下调3个点,希望可以有机会合作。这里我故意不说明白具体怎么改动,从而节约成本,这是故意留的一个陷阱,也可以说是悬念,就是为了吊起客户的胃口,让他主动来问我。我当时的目的就是希望能和客户多互动交流,来来往往的邮件越多,最终拿下订单的可能性就越大。果然,客户很快就回了:
C,
What change is ok? Will it affect the quality?
Kelvin

